Honda of Fort Myers - Service Center

Oil change Great staff! Prompt service! I’ve been helped by Aamir Khan in the past and really appreciate his guidance! My service was performed in a very timely Great staff! Prompt service! I’ve been helped by Aamir Khan in the past and really appreciate his guidance! My service was performed in a very timely manner! More

Good customer service with the right person. I bought my 2016 civic here. Sales process was typical. They finally came back with the numbers I originally told them I wanted on the fourth trip bac I bought my 2016 civic here. Sales process was typical. They finally came back with the numbers I originally told them I wanted on the fourth trip back to the sales managers desk. Wasted a lot of my time, but eventually I walked out with the price and car I needed. Service department has mostly been OK. I do my own oil changes because their prices are typical dealer mark-ups. They wanted around $150 to replace brake fluid without even looking at it first which I said no to. I recently had to get my tires rotated and replace key fob battery. I worked with dannielle and she was excellent. They got my car in and out and the prices for these specific services were reasonable. In the past, I worked with amir in the past and he was very disrespectful in regards to my spouse who knows a bit about cars and when I do or don't need the dealership to handle my service. He continally stated that he didn't know what he was talking about and not to listen to him. It has not completely broken my relationship with this Honda location, but I now know who to avoid in the service center. John Mount was my shuttle driver when I recently went for service and he was outstanding. Very respectful and kind man. More

Excellent Service Department Dave is the best service advisor ever! Great customer service. Takes great care and with the highest integrity. He is a pleasure to work with. Dave is the best service advisor ever! Great customer service. Takes great care and with the highest integrity. He is a pleasure to work with. More

2016 CRV services Appointment was made. The engine light on my dash was lit. Service was quick and covered by warranty. I also had my oil changed and transmission fluid Appointment was made. The engine light on my dash was lit. Service was quick and covered by warranty. I also had my oil changed and transmission fluid changed. Reasonable prices. More

Excellent service I was in and out in no time. Service was completed in the amount of time I was quoted. The accommodations were very nice while you wait as they offer I was in and out in no time. Service was completed in the amount of time I was quoted. The accommodations were very nice while you wait as they offer either a movie room ( yes, warm popcorn) or a quiet area for reading and computer time! Thanks Ft. Myers Honda! More

Oil change Miss Karen is always a pleasure of seeing her and have her come and greet us, and Lester is always attentive and very helpful by far one of the best g Miss Karen is always a pleasure of seeing her and have her come and greet us, and Lester is always attentive and very helpful by far one of the best guys in there. More

Honda is awesome Danielle is awesome and I’m sticking with Honda. I tried somewhere else thinking I’d save money wrong all they did was mess my car up but thanks to Ho Danielle is awesome and I’m sticking with Honda. I tried somewhere else thinking I’d save money wrong all they did was mess my car up but thanks to Honda of Fort Myers they fixed it and Danielle helped on the price . Many thanks More

Extremely helpful and attentive We needed a battery replacement just prior to closing time and service tech went out of his way to be sure we were taken care of with a replacement ba We needed a battery replacement just prior to closing time and service tech went out of his way to be sure we were taken care of with a replacement battery. More

Professional and friendly My service rep took good care of me. He was friendly and professional. He gave me good information about what was being done and when my vehicle woul My service rep took good care of me. He was friendly and professional. He gave me good information about what was being done and when my vehicle would be ready. More

Customer treatment Request to adjust windshield cover rejected because my windshield was not a Honda windshield. I was told that the entire cover assembly had to be repl Request to adjust windshield cover rejected because my windshield was not a Honda windshield. I was told that the entire cover assembly had to be replaced at a cost of $220!!! Just to snap the cover on a functioning assembly!!! I went to Safelite and explained my issue with Honda. Safelite immediately snapped the cover on the assembly with no charge. Safelite told me that the windshield was fine as well as the assembly. I am quite disgusted with Honda of Firt Myers for the lack of customer service at my request to simply snap on the cover. More