Honda of Fort Myers - Service Center

Honda of Fort Myers Gets It Right My first visit was for the dreaded airbag recall. Everyone was exceptionally helpful, especially Erick, my service representative. I received a next d My first visit was for the dreaded airbag recall. Everyone was exceptionally helpful, especially Erick, my service representative. I received a next day appointment following my call which was certainly appreciated considering the danger Tanaka airbags pose! The service was completed in the time frame promised by Erick and he even performed a free safely check. Because my Crosstour was recently purchased, I’m quite grateful for that. All and all, a very impressive experience! More

Excellent experience at Service Center 11/15/19 Came in for recommended services from my last visit about a month ago. My previous service rep wasn’t there so Tyler was able to help me out. Overall Came in for recommended services from my last visit about a month ago. My previous service rep wasn’t there so Tyler was able to help me out. Overall he did an excellent job getting some of the work covered by my warranty and then prioritizing services that needed attention. Additionally due to the amount of work being done and the time it would take, Tyler helped me with a Lyft to/from the dealership so I wasn’t waiting around for hours while my car was being worked on. Overall it was a pleasant and great experience, definitely will return when my car needs additional service. More

I was not excellent I had an appointment at 9:20 am and it took to long to do the oil change more than 3 hours done at 12:30 also the person to attend me was not cordiall I had an appointment at 9:20 am and it took to long to do the oil change more than 3 hours done at 12:30 also the person to attend me was not cordially. The sales person Howar Alvarez was helping me a lot he has excellent customer service. More

High satisfactory of service Congradulation! Nice building. Comfortable waiting room. It was nice to deal with Service Advisor with positive attitude. I had this service done quic Congradulation! Nice building. Comfortable waiting room. It was nice to deal with Service Advisor with positive attitude. I had this service done quickly and professionally from Mr. Neremie Deronvile and others down the road with high level of satisfactory Thanks to all Regards Leon Murilo More

I would give them zero as this dealership is dishonest. The service mgr charged me for my service and then collected that amount again from my warranty company. They will not return my money and the gener The service mgr charged me for my service and then collected that amount again from my warranty company. They will not return my money and the general mgr will not contact me. This happaned several months ago, no resolution. More

Satisfied I wasn’t happy with the long wait 2 1/2 hours just to change a tire but I realize they were very busy and what is kept up-to-date as to what was going I wasn’t happy with the long wait 2 1/2 hours just to change a tire but I realize they were very busy and what is kept up-to-date as to what was going on with my tire so the experienceWas pleasant More

Courteous, Professional, and Convenient Erik did a great job and helped me with both my Oilot and Accord. Delightful experience. Love the Lyft service, it allowed me to run errands and conti Erik did a great job and helped me with both my Oilot and Accord. Delightful experience. Love the Lyft service, it allowed me to run errands and continue with my day. More

Wonderful service I was greeted fast and nice location to watch them service my car. Everything was perfect. Erik was helpful and very informative. He guided me through I was greeted fast and nice location to watch them service my car. Everything was perfect. Erik was helpful and very informative. He guided me through the process with ease and a wonderful smile. Thank you More

Service was great Customer service at honda dealership was great and friendly really took their time to help me. I did not have to wait in line and i walked out of hond Customer service at honda dealership was great and friendly really took their time to help me. I did not have to wait in line and i walked out of honda with a smile on my face.....great service More

Wonderful Very easy to schedule the service. Simple, nice waiting are, service person very helpful and friendly. He did a nice job explaining everything to me Very easy to schedule the service. Simple, nice waiting are, service person very helpful and friendly. He did a nice job explaining everything to me before and during the visit. More