Honda of Fort Myers - Service Center

First visit I am new to the area I was very pleased with the friendly staff and they were very professional A big thanks to Ivan Trejo my service advisor I am new to the area I was very pleased with the friendly staff and they were very professional A big thanks to Ivan Trejo my service advisor More

Unexpectedly GREAT service! I’ll admit that I’m always hesitant to have my car serviced, for many reasons. But, to my pleasant surprise, I was greeted with a warm welcome by num I’ll admit that I’m always hesitant to have my car serviced, for many reasons. But, to my pleasant surprise, I was greeted with a warm welcome by numerous associates, and many stopped to say hello to my 8 month old son while we were in the waiting area. One gentlemen brought my son a balloon to keep him occupied while we waited, which I thought was a very kind gesture. My car was serviced and I was out of there in the time promised. One hour. The one thing that I feel is an opportunity for the dealership is to offer loaner vehicles. There are times when waiting is not an option. Thank you! More

Excellent service experience! Awesome, courteous service at a very good price! Went in for oil change and gear shift knob actuator for my 2017 CR-V. Thank you! Awesome, courteous service at a very good price! Went in for oil change and gear shift knob actuator for my 2017 CR-V. Thank you! More

Again excellent service All items were explained before service was performed. I was appropriately inform of service status. The service and bill were explained and the cur All items were explained before service was performed. I was appropriately inform of service status. The service and bill were explained and the current status of items on the service list and review list were reviewed. Thanks to David and the maintenance department for a quick turnaround. More

DID WHAT WAS EXPLAINED TO ME BEFORE HAND.MENT JUST A FARE ASSEMENT. I do not think I need to say anymore, as not much had to be done on a crv that had only 3300 miles on it. JUST A FARE ASSEMENT. I do not think I need to say anymore, as not much had to be done on a crv that had only 3300 miles on it. More

recall was agreat .did not wait lond had 2 recall and also had an oil ch ge.I would recommend this service department to any othet honda owners l know. was agreat .did not wait lond had 2 recall and also had an oil ch ge.I would recommend this service department to any othet honda owners l know. More

Excellent service experience Great service and friendly and helpful staff. Was provided all the comforts of home while I waited to have vehicle service completed. I would come bac Great service and friendly and helpful staff. Was provided all the comforts of home while I waited to have vehicle service completed. I would come back again for sure. More

Two great service advisors! I gave the above rating only because of Aamir Khan and Christopher Sutton - these two service advisors restored my faith in this dealership ! I had be I gave the above rating only because of Aamir Khan and Christopher Sutton - these two service advisors restored my faith in this dealership ! I had been without air conditioning in my leased 2016 Honda Civic for over two weeks, I took it in for an evaluation and it needed a new compressor which had to be ordered and the part would arrive the following week. another week went by and no phone call - I called and tried to find out if it was in and was transferred around for a half hour with no connection to a person! I hung up. ! Two hours later a representative called and apologized and said yes we have the part bring your car in. I drive back to this dealership only to find the person that called was not there. My patience was gone and I was stressed. Aamir came to my rescue and scheduled the repair for the next day and Honda gave me a rental for overnight. Chris Sutton called Saturday when the car was ready and again apologized. These two restored my faith in Honda and this dealership. I believe some of the confusion lies in the fact the incoming phone calls have been outsourced! Bad decision More

Short and sweer Got in and out in less than an hour. Chris the service man was very professional and friendly. . Sorry.... not sure which Chris it was.. Got in and out in less than an hour. Chris the service man was very professional and friendly. . Sorry.... not sure which Chris it was.. More

Excellent service Mr. Lester Corzo is very professional, courteous, and has excellent customer care skills. He kept me informed of progress and the amount of time that Mr. Lester Corzo is very professional, courteous, and has excellent customer care skills. He kept me informed of progress and the amount of time that repair would take. He explained the diagnostics in great detal. He is an asset to your organization. More