Honda of Fort Myers - Service Center

Unexpectedly GREAT service! I’ll admit that I’m always hesitant to have my car serviced, for many reasons. But, to my pleasant surprise, I was greeted with a warm welcome by num I’ll admit that I’m always hesitant to have my car serviced, for many reasons. But, to my pleasant surprise, I was greeted with a warm welcome by numerous associates, and many stopped to say hello to my 8 month old son while we were in the waiting area. One gentlemen brought my son a balloon to keep him occupied while we waited, which I thought was a very kind gesture. My car was serviced and I was out of there in the time promised. One hour. The one thing that I feel is an opportunity for the dealership is to offer loaner vehicles. There are times when waiting is not an option. Thank you! More

Excellent service experience! Awesome, courteous service at a very good price! Went in for oil change and gear shift knob actuator for my 2017 CR-V. Thank you! Awesome, courteous service at a very good price! Went in for oil change and gear shift knob actuator for my 2017 CR-V. Thank you! More

Excellent service experience Great service and friendly and helpful staff. Was provided all the comforts of home while I waited to have vehicle service completed. I would come bac Great service and friendly and helpful staff. Was provided all the comforts of home while I waited to have vehicle service completed. I would come back again for sure. More

Excellent service Mr. Lester Corzo is very professional, courteous, and has excellent customer care skills. He kept me informed of progress and the amount of time that Mr. Lester Corzo is very professional, courteous, and has excellent customer care skills. He kept me informed of progress and the amount of time that repair would take. He explained the diagnostics in great detal. He is an asset to your organization. More

Two great service advisors! I gave the above rating only because of Aamir Khan and Christopher Sutton - these two service advisors restored my faith in this dealership ! I had be I gave the above rating only because of Aamir Khan and Christopher Sutton - these two service advisors restored my faith in this dealership ! I had been without air conditioning in my leased 2016 Honda Civic for over two weeks, I took it in for an evaluation and it needed a new compressor which had to be ordered and the part would arrive the following week. another week went by and no phone call - I called and tried to find out if it was in and was transferred around for a half hour with no connection to a person! I hung up. ! Two hours later a representative called and apologized and said yes we have the part bring your car in. I drive back to this dealership only to find the person that called was not there. My patience was gone and I was stressed. Aamir came to my rescue and scheduled the repair for the next day and Honda gave me a rental for overnight. Chris Sutton called Saturday when the car was ready and again apologized. These two restored my faith in Honda and this dealership. I believe some of the confusion lies in the fact the incoming phone calls have been outsourced! Bad decision More

Short and sweer Got in and out in less than an hour. Chris the service man was very professional and friendly. . Sorry.... not sure which Chris it was.. Got in and out in less than an hour. Chris the service man was very professional and friendly. . Sorry.... not sure which Chris it was.. More

Oil change Every one is very professional and attentive . They have coffee popcorn and a movie to watch while the car is being service. I had my grandson and Iva Every one is very professional and attentive . They have coffee popcorn and a movie to watch while the car is being service. I had my grandson and Ivan help me carry the baby bag. More

Customer service we deserve Danielle was amazing. She kept me informed what the status of my vehicle and she was very professional. I really enjoyed the experience at this Honda Danielle was amazing. She kept me informed what the status of my vehicle and she was very professional. I really enjoyed the experience at this Honda dealership. This store should be the pilot to train all other stores on customer service and customer etiquette. More

Awesome Service Advisor The service advisor was amazing! Treated me like I was family, or - even better - an old friend! Vehicle was ready earlier than promised, which was a The service advisor was amazing! Treated me like I was family, or - even better - an old friend! Vehicle was ready earlier than promised, which was a plus. More

Excellent! Was needing to get an engine oil change because I don’t drive a lot of miles and was advised I am also due for a transmission fluid flush and refill. Was needing to get an engine oil change because I don’t drive a lot of miles and was advised I am also due for a transmission fluid flush and refill. Honda of FT. Myers has always been able to take care of my 2008 Element, even if I don’t have an appointment! More