Honda of Fort Myers - Service Center

Oil change /tire rotation Rep was very helpful. He explained what work would need to be done in the near future, which I appreciated. I’ll definitely be back 😊 Rep was very helpful. He explained what work would need to be done in the near future, which I appreciated. I’ll definitely be back 😊 More

2 hours overdue I went in for a regular oil change and was told they needed to do a software update in a recall order. Their estimate was 30 minutes to do the upload I went in for a regular oil change and was told they needed to do a software update in a recall order. Their estimate was 30 minutes to do the upload, meaning my total time was 1:15. It turns out that I did not get my car back for 3:15 minutes, a full 2 hours over the estimate. Several times the adviser came to me saying they were having problems with the update, but it would only be a few minutes more. The last time I was told it would definitely only be 15 minutes more. It turned out to be 30 minutes, but at least I got my car, 2 hours late. First, the team failed to do the work in a reasonable time. Second, they kept informing that they we close to being done, when in fact they were not. And I never once received an apology for the total mess. More

Very pleased with friendly service at this location My vehicle had an alignment issue which was brought to my attention and was under manufactured warranty. Schedule the repair and I am very happy with My vehicle had an alignment issue which was brought to my attention and was under manufactured warranty. Schedule the repair and I am very happy with the result. More

Great Service My representative Eric was so cool and funny. The service I got was great and faster than I ever expected! Definitely will be coming to service my car My representative Eric was so cool and funny. The service I got was great and faster than I ever expected! Definitely will be coming to service my car here more often! More

Tyler was awesome! Tyler worked with us for the repairs and kept in touch with us. We decided to get the front/back brakes. It is safe now! Thank you! Tyler worked with us for the repairs and kept in touch with us. We decided to get the front/back brakes. It is safe now! Thank you! More

Very prompt efficient service Service was fast and efficient under somewhat trying circumstances; dealership just opened new location and of course there are glitches to be worked Service was fast and efficient under somewhat trying circumstances; dealership just opened new location and of course there are glitches to be worked out. Employees were all professional and very anxious to provide a satisfying experience. More

Service When arriving at here new facility I drive in and was surprised to find out a print out of my tire wheeel balance and tire wear and was advised that I When arriving at here new facility I drive in and was surprised to find out a print out of my tire wheeel balance and tire wear and was advised that I had a slight problem on my left front tire. My visit was for a oil change and tire rotation excellent job by Corine my service advisor. More

My experience I arrived at my appointment time and was taken right away. A coffee and bagel later I was finished and on my way home. What is not to like. I arrived at my appointment time and was taken right away. A coffee and bagel later I was finished and on my way home. What is not to like. More

My hero I was on a trip two hours south of home when my Odyssey broke down. Not knowing what was wrong (ignition coil) or where to go I knew Honda takes care I was on a trip two hours south of home when my Odyssey broke down. Not knowing what was wrong (ignition coil) or where to go I knew Honda takes care of their own. I set up towing and never had to even go to the Honda service center until they fixed the issue the very next day. Rental was offered but not needed. I truly appreciated how I felt cared for. The service advisor even came in on his day off and insured I was good to go. Thank you Honda & Chris Bargnesi! More

The service staff are stellar. Honda of Fort Myers is excellent. Their new facility is bright and clean. Erick was very friendly and attentive. I recommend Honda of Fort Myers to an Honda of Fort Myers is excellent. Their new facility is bright and clean. Erick was very friendly and attentive. I recommend Honda of Fort Myers to anyone needing service for their car. More