Honda of Fort Myers - Service Center

Express is a bit of a stretch Had an appointment for noon during a work day and I left after 2pm. Unacceptable. No one seemed to concerned that it was taking an extraordinary amoun Had an appointment for noon during a work day and I left after 2pm. Unacceptable. No one seemed to concerned that it was taking an extraordinary amount of time and then, when completed, they approached me with a laundry list of suggested maintenance for the car. The only one of any real consequence was the nail in my front passenger tire and I asked them to check that tire. I was told that it was patch-able but it would take another 45 minutes. What?!? Also the laundry list of stuff that you “suggested” totaled over $700 for a car that is certified pre owned that I bought from you in January. Not cool Honda of Fort Myers. Not cool at all. Love the Honda brand but I’ll be hesitant to go back after this. Not respecting people’s time and, I guess, it was taken to be a serious sales call. Before you say it I know that there’s a however many point inspection but it’s all in the delivery you know. More

Good service. Bad sales men. My advisor was very very nice. Just the finance guy that sold me my maintenance plan told me I would only have to pay for new brakes and tires. Went i My advisor was very very nice. Just the finance guy that sold me my maintenance plan told me I would only have to pay for new brakes and tires. Went in to take care of my B13 and I was only covered for oil and filter and tire rotate, just disappointing that he lied to me about what I was buying. More

My recent car service Dave Doden kept me well informed of all the work being done on my car & if something needed to be replaced he was able to tell me exactly how much it Dave Doden kept me well informed of all the work being done on my car & if something needed to be replaced he was able to tell me exactly how much it would cost, he is always pleasant to work with More

Excelente service The attention that was Given to me excellent. We are happy for the service all the people is very friendly. Thanks you so much for all. The attention that was Given to me excellent. We are happy for the service all the people is very friendly. Thanks you so much for all. More

Pleasantly surprised! I was very happy that this HONDA service center took appointments and when I arrived, I was greeted by two very happy, friendly employees. Then the s I was very happy that this HONDA service center took appointments and when I arrived, I was greeted by two very happy, friendly employees. Then the service representative came out to greet me immediately, and asked me what I was having done. Since I had just moved to the area, and it was my first visit to this HONDA center, he asked me for records of past service on my car so that no service would be duplicated. That was very thoughtful. I sat and waited for my car in a nice and clean waiting area. After about half an hour, the representative came to me to discuss some other things on my car that needed addressing, asking if I wanted them done at that time. We discussed it, and my questions were answered courteously and thoroughly. The work was completed, and I left after an hour! That is the shortest time I have ever had to wait for my car at a HONDA service center. I was very happy! More

Amazing service!!! We were thrilled with the service we received. Ed White was tremendous. He called us to report on the work that needed to be done, was honest to tel We were thrilled with the service we received. Ed White was tremendous. He called us to report on the work that needed to be done, was honest to tell us about work that didnt need to be done, and called us when the car was ready to be picked up. He is a real asset to Honda of Fort Myers!!! Totally satisfied! David was very friendly and helpful too. More

Seatbelt repair and airbag Took the appropriate time Happy with the outcome Lester Corzo kept me abreast of what was happening with both the seatbelt and the airbag I was Took the appropriate time Happy with the outcome Lester Corzo kept me abreast of what was happening with both the seatbelt and the airbag I was happy with Honda service More

Car Service Excellent job! Will be returning for future services on my Honda. Really enjoyed the friendliness of Dave and his overall professionalism during my vi Excellent job! Will be returning for future services on my Honda. Really enjoyed the friendliness of Dave and his overall professionalism during my visit at Honda. More

Attentive to customers needs My service advisor, Jamie, and everyone involved with my visit to Ft Myers Honda for service on my 2018 Odyssey were very polite and attentive to the My service advisor, Jamie, and everyone involved with my visit to Ft Myers Honda for service on my 2018 Odyssey were very polite and attentive to the customers satisfaction. I did not purchase the vehicle at Ft Myers Honda but came there for service because of a bad experience with the service department where we purchased our Odyssey. Thank you FMH for listening to and putting the customer first! More

Too expensive The repair costs greatly exceed identical repairs by Many of the local mechanics. I was able to save $400 ($1200 quoted) for the same recommended ser The repair costs greatly exceed identical repairs by Many of the local mechanics. I was able to save $400 ($1200 quoted) for the same recommended services. More