Honda of Fort Myers - Service Center

Service time took longer than expected. I planned on 1.5 hrs Service time was longer than expected but the place was comfortable to sit in while waiting. I liked how I could see the car being worked on from insi Service time was longer than expected but the place was comfortable to sit in while waiting. I liked how I could see the car being worked on from inside. Also, once the service waiting room area is finished it will be phenomenal. They plan to operate a mini cafe so you can get food etc. That’s what my service guy told me. More

air bag replacements I was very impressed with Honda’s customer service, coming to my home and arraigned a time the next day to install new airbags it was vey convenient I was very impressed with Honda’s customer service, coming to my home and arraigned a time the next day to install new airbags it was vey convenient More

Very pleasant. My advisor seems very knowledgeable I was in on the first day and it SEEMED everything was running very smooth. Waiting area was very pleasant. I made a suggestion about the chairs w I was in on the first day and it SEEMED everything was running very smooth. Waiting area was very pleasant. I made a suggestion about the chairs with wheels. More

Sales to service was 10 stars. Friendly greeting upon our arrival. 5 minute wait before we were checked in and escorted to waiting area. Fresh coffee and happy customers inside the Friendly greeting upon our arrival. 5 minute wait before we were checked in and escorted to waiting area. Fresh coffee and happy customers inside the waiting area. Beautiful new facility. Service Manager Corina Ard gave us periodic updates. The oil change and tire rotation were done as promised by the sales team when we purchased the vehicle. Will be a pleasure to return for any needed services. More

Knowledgeable My visit was great! Ed personally sat in my car with me to see what my issue was and got the problem taken care of really quick! My visit was great! Ed personally sat in my car with me to see what my issue was and got the problem taken care of really quick! More

Easy to do business with Overall positive experience. I was impressed considering it was only day 3 at the new location. Nice new building and an even better location to get i Overall positive experience. I was impressed considering it was only day 3 at the new location. Nice new building and an even better location to get in and out quickly. More

Very helpful, relax and amazing Felt like at home very comfortable and satisfied. Big thanks to Danielle Wagner, Great service skills, will recommend her to everyone. So go and see h Felt like at home very comfortable and satisfied. Big thanks to Danielle Wagner, Great service skills, will recommend her to everyone. So go and see her she'll treat you good. More

there when you need them Whenever I had an issue , appointment or not , they were very accommodating and took my car and resolved all my problems . Nice group of people Whenever I had an issue , appointment or not , they were very accommodating and took my car and resolved all my problems . Nice group of people More

Very professional staff and service was prompt and efficient When I first called the service department I was told to have the vehicle towed in and gave me the number for that service. Then the service advisor When I first called the service department I was told to have the vehicle towed in and gave me the number for that service. Then the service advisor called and gave me the information and had everything under control which took away any stress that I might have in this situation. The service advisor kept me up to date on the progress. He was very helpful and professional. More

Best service advisor !! 25 words it’s not enough to give this awesome customer service rep my review she went out of her way just to help me out. She’s courteous she listens 25 words it’s not enough to give this awesome customer service rep my review she went out of her way just to help me out. She’s courteous she listens to you and mainly a great customer service person. Exels in making things happen and keep you happy and informed. I was not going to have my car back in time we are going through a rough time right now with my husband’s illness and a dealer did not have any loaners available she went above and beyond to make things happen for me even offered to go half on the rental never have I experienced such an excellent service from the service advisor !!! More