Honda of Fort Myers - Service Center

Service Having trouble starting my car. Wanted it checked as I thought it was the battery. Unfortunately the warranty expired 3 days prior. My service adviso Having trouble starting my car. Wanted it checked as I thought it was the battery. Unfortunately the warranty expired 3 days prior. My service advisor Corina Ard checked with the company and would not replace it for free. She had coupons which credited my bill and other required work was performed in a timely manner. Corina kept me informed of the progress and what was needed and what could wait. I was totally impressed with her professional manner and not pushing for service of items that could wait to be done at a future date. More

Service Chris was great! He walked w me to the front to make sure I had a easy transition with the Lyft service. I wish I had received a phone call concerning Chris was great! He walked w me to the front to make sure I had a easy transition with the Lyft service. I wish I had received a phone call concerning the cost of the transmission fluid flush. I wasn’t expecting the cost of the service to be that expensive. More

Honda CR-V oil change Tyler was very friendly, helpful and very positive. He kept me informed as to how long it would take and it’s progress. I received a complimentary a Tyler was very friendly, helpful and very positive. He kept me informed as to how long it would take and it’s progress. I received a complimentary auto wash. He explained the service sheet and the charges that I did not have to pay. I asked a question about the car lights and he went to the car with and answered my question. He is an asset to your company. More

Service No problem at all except for popcorn machine being broke coffee was very good and the wait time was as said will come back again No problem at all except for popcorn machine being broke coffee was very good and the wait time was as said will come back again More

routine visit work done professionally and promptly, no issues afterwords. price was competitive but it is the quality of the work that brings me back. will be bac work done professionally and promptly, no issues afterwords. price was competitive but it is the quality of the work that brings me back. will be back More

Good experience Courteous and quick service. The service center is small and needs work but I am told that the new one is much better. Looking forward to seeing tha o Courteous and quick service. The service center is small and needs work but I am told that the new one is much better. Looking forward to seeing tha one. More

Honda Service Excellent I scheduled an appointment and needed an oil change and tire rotation. Very prompt service. The 30 K transmission change was due so I opted to have it I scheduled an appointment and needed an oil change and tire rotation. Very prompt service. The 30 K transmission change was due so I opted to have it done which up in the rack. Not a bad price. The honored my coupon. I only wish the “shop fees” I paid that were $18 would just be included in the normal charges. It’s odd to see it written up that way. More

Service appointment I took my 2010 Honda Pilot for service regarding an A/C issue. It had recently been in for service, on 9/30/19 for an A/C issue. At that time, a cooli I took my 2010 Honda Pilot for service regarding an A/C issue. It had recently been in for service, on 9/30/19 for an A/C issue. At that time, a cooling substance was added to correct the problem of no cold air being emitted from the driver side air vents. After a few days, I noticed an unpleasant odor coming from the same vents. I called Honda to schedule another appointment. Tyler was my service representative. He was pleasant and attentive. It seems the entire A/C system had not been checked on the previous appointment. I was told that a rodent had gotten into the engine area and that is what caused the unpleasant odor. I was disappointed tbat I was charged again for another A/C issue within a month When my car was ready, I found all the items from the glove compartment on the floor, plus a bottle of water and sanitizer left on the seat. I reported this to Tyler. He is a good service representative. I have been coming to Honda of Ft Myers for years and have always received fair and excellent service. This is the first time, I have been disappointed. More

Excellent Customer Service Neremie did an exceptional job and had my car ready for me in a timely manner. I would defiantly recommend this dealership and service center. Neremie did an exceptional job and had my car ready for me in a timely manner. I would defiantly recommend this dealership and service center. More

GREAT JOB! I am at my other home "up North" and even though we worked via phone and text, everything was - PERFECT! The communications were accurate, timely and I am at my other home "up North" and even though we worked via phone and text, everything was - PERFECT! The communications were accurate, timely and to the point. So far, a totally enjoyable experience. I would recommend the service department to anyone needing any repairs. Actually, This is the second car I purchased from the establishment. Equally excellent experience. More