Honda of Fort Myers - Service Center

Great customer service by Tyler Rivera Great customer service experience. Tyler answered all my questions, and explained everything the car needs. I Would definitely recommend Honda of for Great customer service experience. Tyler answered all my questions, and explained everything the car needs. I Would definitely recommend Honda of fort Myers to friends and family. More

Service No problem at all except for popcorn machine being broke coffee was very good and the wait time was as said will come back again No problem at all except for popcorn machine being broke coffee was very good and the wait time was as said will come back again More

Outstanding service! Thank you, Tyler!!! Unexpected service needed one morning. Tyler was very helpful and was able to help with transportation and allow my work day to continue. Communicatio Unexpected service needed one morning. Tyler was very helpful and was able to help with transportation and allow my work day to continue. Communication and service was great. Thanks for making a nightmare morning great! More

Service Having trouble starting my car. Wanted it checked as I thought it was the battery. Unfortunately the warranty expired 3 days prior. My service adviso Having trouble starting my car. Wanted it checked as I thought it was the battery. Unfortunately the warranty expired 3 days prior. My service advisor Corina Ard checked with the company and would not replace it for free. She had coupons which credited my bill and other required work was performed in a timely manner. Corina kept me informed of the progress and what was needed and what could wait. I was totally impressed with her professional manner and not pushing for service of items that could wait to be done at a future date. More

Service Chris was great! He walked w me to the front to make sure I had a easy transition with the Lyft service. I wish I had received a phone call concerning Chris was great! He walked w me to the front to make sure I had a easy transition with the Lyft service. I wish I had received a phone call concerning the cost of the transmission fluid flush. I wasn’t expecting the cost of the service to be that expensive. More

Honda CR-V oil change Tyler was very friendly, helpful and very positive. He kept me informed as to how long it would take and it’s progress. I received a complimentary a Tyler was very friendly, helpful and very positive. He kept me informed as to how long it would take and it’s progress. I received a complimentary auto wash. He explained the service sheet and the charges that I did not have to pay. I asked a question about the car lights and he went to the car with and answered my question. He is an asset to your company. More

GREAT JOB! I am at my other home "up North" and even though we worked via phone and text, everything was - PERFECT! The communications were accurate, timely and I am at my other home "up North" and even though we worked via phone and text, everything was - PERFECT! The communications were accurate, timely and to the point. So far, a totally enjoyable experience. I would recommend the service department to anyone needing any repairs. Actually, This is the second car I purchased from the establishment. Equally excellent experience. More

Excellent Customer Service Neremie did an exceptional job and had my car ready for me in a timely manner. I would defiantly recommend this dealership and service center. Neremie did an exceptional job and had my car ready for me in a timely manner. I would defiantly recommend this dealership and service center. More

Service appointment I took my 2010 Honda Pilot for service regarding an A/C issue. It had recently been in for service, on 9/30/19 for an A/C issue. At that time, a cooli I took my 2010 Honda Pilot for service regarding an A/C issue. It had recently been in for service, on 9/30/19 for an A/C issue. At that time, a cooling substance was added to correct the problem of no cold air being emitted from the driver side air vents. After a few days, I noticed an unpleasant odor coming from the same vents. I called Honda to schedule another appointment. Tyler was my service representative. He was pleasant and attentive. It seems the entire A/C system had not been checked on the previous appointment. I was told that a rodent had gotten into the engine area and that is what caused the unpleasant odor. I was disappointed tbat I was charged again for another A/C issue within a month When my car was ready, I found all the items from the glove compartment on the floor, plus a bottle of water and sanitizer left on the seat. I reported this to Tyler. He is a good service representative. I have been coming to Honda of Ft Myers for years and have always received fair and excellent service. This is the first time, I have been disappointed. More

routine visit work done professionally and promptly, no issues afterwords. price was competitive but it is the quality of the work that brings me back. will be bac work done professionally and promptly, no issues afterwords. price was competitive but it is the quality of the work that brings me back. will be back More