Honda of Fort Myers - Service Center

Excellent Customer Service Neremie did an exceptional job and had my car ready for me in a timely manner. I would defiantly recommend this dealership and service center. Neremie did an exceptional job and had my car ready for me in a timely manner. I would defiantly recommend this dealership and service center. More

Service appointment I took my 2010 Honda Pilot for service regarding an A/C issue. It had recently been in for service, on 9/30/19 for an A/C issue. At that time, a cooli I took my 2010 Honda Pilot for service regarding an A/C issue. It had recently been in for service, on 9/30/19 for an A/C issue. At that time, a cooling substance was added to correct the problem of no cold air being emitted from the driver side air vents. After a few days, I noticed an unpleasant odor coming from the same vents. I called Honda to schedule another appointment. Tyler was my service representative. He was pleasant and attentive. It seems the entire A/C system had not been checked on the previous appointment. I was told that a rodent had gotten into the engine area and that is what caused the unpleasant odor. I was disappointed tbat I was charged again for another A/C issue within a month When my car was ready, I found all the items from the glove compartment on the floor, plus a bottle of water and sanitizer left on the seat. I reported this to Tyler. He is a good service representative. I have been coming to Honda of Ft Myers for years and have always received fair and excellent service. This is the first time, I have been disappointed. More

Good experience Courteous and quick service. The service center is small and needs work but I am told that the new one is much better. Looking forward to seeing tha o Courteous and quick service. The service center is small and needs work but I am told that the new one is much better. Looking forward to seeing tha one. More

Honda Service Excellent I scheduled an appointment and needed an oil change and tire rotation. Very prompt service. The 30 K transmission change was due so I opted to have it I scheduled an appointment and needed an oil change and tire rotation. Very prompt service. The 30 K transmission change was due so I opted to have it done which up in the rack. Not a bad price. The honored my coupon. I only wish the “shop fees” I paid that were $18 would just be included in the normal charges. It’s odd to see it written up that way. More

Perfection! Danielle was perfect! Always kept me up to date on my repairs and what the next steps would be. Super professional!thank you for also completing every Danielle was perfect! Always kept me up to date on my repairs and what the next steps would be. Super professional!thank you for also completing everything so quickly. More

Warranty Jack Mallory greeted me as soon as I drove into the drop off for service . Jack asked a few questions and said he would have the service team check it Jack Mallory greeted me as soon as I drove into the drop off for service . Jack asked a few questions and said he would have the service team check it out . They called me to tell me the problem would be coverd by warranty. Happy me. You can’t beat Honda products. Honda driver for over 40 years! More

Great service I had my 2093 accord in for service. Was greated quickly and positively . Neremie was my service advisor. Neremie was polite and clearly explained eve I had my 2093 accord in for service. Was greated quickly and positively . Neremie was my service advisor. Neremie was polite and clearly explained everything to me . My vehicle was done as promissed in a timely manner thanks! More

Fantastic customer service!!!! Outstanding service! Went in with a tire issue and left a very happy and satisfied customer! Thank you all for treating me like family!! It was a very Outstanding service! Went in with a tire issue and left a very happy and satisfied customer! Thank you all for treating me like family!! It was a very pleasurable experience! More

Excellent superior service Very courtesy and respectful of my time. Everything was handled with a personal touch which I incredibly appreciate. Customer service was excellent an Very courtesy and respectful of my time. Everything was handled with a personal touch which I incredibly appreciate. Customer service was excellent and the promise times on when everything was going to be ready was spot on More

Good efficient service; Corina Ard was great. Very good service by friendly and helpful staff. The service was performed in the timeframe promised and the car returned clean and ready to go. Very good service by friendly and helpful staff. The service was performed in the timeframe promised and the car returned clean and ready to go. More