Honda of Fort Myers - Service Center

Great service for my 2011 Honda Pilot Ed Brooks was my service writer and very pleased with his professionalism. He was very good to point out services I needed and didn’t try to pressure Ed Brooks was my service writer and very pleased with his professionalism. He was very good to point out services I needed and didn’t try to pressure me into any unnecessary repairs. He got my car in and out very quickly, and walked through my invoice at the end explaining everything that was done. Your rating system is a 5 but U think Ed deserves a 10. Very pleased. More

Great service The staff is wonderful always willing to help. They never pass by without asking if they can help. The service were done within a good time. The staff is wonderful always willing to help. They never pass by without asking if they can help. The service were done within a good time. More

Thanks Got my oil change and tires rotated. When I was picking up my car, there was a big bird poop in the middle of the hood. Chris went and got a rag to Got my oil change and tires rotated. When I was picking up my car, there was a big bird poop in the middle of the hood. Chris went and got a rag to wipe it off. More

Excellent & exceptional Danielle could not have been more professional, courteous. and understanding. She is definitely someone you want to hang on to. She's one of the mai Danielle could not have been more professional, courteous. and understanding. She is definitely someone you want to hang on to. She's one of the main reasons I will continue to use your service. More

LOF + I came in late in the day to get a Lou Boylan filter. After checking my service record I also needed a couple other things done. Normal service items. I came in late in the day to get a Lou Boylan filter. After checking my service record I also needed a couple other things done. Normal service items. I was so pleased that I was told that these items needed to be taken care of, but even more pleased that they could be taken care of that afternoon. More

Kept me informed Service advisor kept me informed and was done on time. Danielle worked hard to make sure she recorded the reason for my visit for repair Service advisor kept me informed and was done on time. Danielle worked hard to make sure she recorded the reason for my visit for repair More

Service bulletin 15-086 Even though SB 15-086 applied to this service, I was charged $381.22. I feel strongly that since it is a known problem with Honda, I should not have b Even though SB 15-086 applied to this service, I was charged $381.22. I feel strongly that since it is a known problem with Honda, I should not have been charged regardless of mileage, and other dealers would have covered it if for nothing more than a courtesy for a recurring customer. I request that you please review this and offer a reimbursement. More

Unfriendly service man, no wiper fluid or car wash for the 2 Poor service do nnot remember advisor's name. He was unfriendly, no car wash or wiper fluid. Advisor definitely hated us and his job.. plan to go to a Poor service do nnot remember advisor's name. He was unfriendly, no car wash or wiper fluid. Advisor definitely hated us and his job.. plan to go to another dealership. More

Excellent Customer Service Been coming to the dealership for two years now. I’ve worked with multiple staff members and each interaction has been nothing but exceptional. Everyo Been coming to the dealership for two years now. I’ve worked with multiple staff members and each interaction has been nothing but exceptional. Everyone is knowledgeable, helpful, and kind! More

Excessive time and excessive prices Start at 9:20....finished at 12:30...for an oil change. Prices excessive, and will not use yr services again. Currently, have 2 ea CRV’s and an Odes Start at 9:20....finished at 12:30...for an oil change. Prices excessive, and will not use yr services again. Currently, have 2 ea CRV’s and an Odessey. More