Honda of Fort Myers - Service Center

Danielle Wagner was the service representative. My car was. My car was serviced regarding a passenger side airbag recall. Everything was completed with efficiency and according to the manufacturer’s specifica My car was serviced regarding a passenger side airbag recall. Everything was completed with efficiency and according to the manufacturer’s specifications. . Danielle was courteous and completed the paperwork in a timely manner. More

Too long I was there longer than I was told I’d be as parts needed to be received which should of been there already. Poor planning. I was there longer than I was told I’d be as parts needed to be received which should of been there already. Poor planning. More

Service Great place to Bring your car for service ! Friendly people highly recommend professional work done on time Will be back Great play relaxing atmos Great place to Bring your car for service ! Friendly people highly recommend professional work done on time Will be back Great play relaxing atmosphere Done right the first time great service advisor More

fast and no pressure! Danielle is who i always deal with! Shes ABSOLUTELY a asset to your company and 1 of the reasons i go get my car serviced at Honda. No pressure trying Danielle is who i always deal with! Shes ABSOLUTELY a asset to your company and 1 of the reasons i go get my car serviced at Honda. No pressure trying to sell me other things. Only shows me and recommends what i need,unlike other places who try to pressure you to do things asap. I was in and out in no time. Everyone is friendly yet does their job. And the waiting room is great More

Service department It was a pleasure to visit the dealership for the service of my civic (tire rotation). Danielle was very helpful and very professional. Great visit. It was a pleasure to visit the dealership for the service of my civic (tire rotation). Danielle was very helpful and very professional. Great visit. More

I appreciate the customer service From the moment I arrived Corina was energetic and professional. She made sure I understood the time and costs of my maintenance/repairs to be complet From the moment I arrived Corina was energetic and professional. She made sure I understood the time and costs of my maintenance/repairs to be completed. She provided updates, answered all my questions and got me on my way. I appreciate the movies and comfortable waiting area and felt like I was in good hands. More

Oil change Great, friendly service, Neremie was very helpful and made sure that my vehicle was serviced properly and I also received a free car wash....nice! Great, friendly service, Neremie was very helpful and made sure that my vehicle was serviced properly and I also received a free car wash....nice! More

Service rep and service manager review Service rep was thorough and patient, and he got me in and out in a reasonable time. I had a few questions for the service.manager. He took me in his Service rep was thorough and patient, and he got me in and out in a reasonable time. I had a few questions for the service.manager. He took me in his office and we discussed some questions I had. Everything was discussed and I left satisfied that he understood what I told him. He was very nice and attentive, and I left with a good taste in my mouth. Very good about customers concerns. More

relaxation during the day I was immediately received by an informed delegate as I pulled up for service. My designated service person arrived within about 3 minutes. She wisk I was immediately received by an informed delegate as I pulled up for service. My designated service person arrived within about 3 minutes. She wisked me off to her desk area where we discussed my cars needs with her and services that were due for my vehicle. She escorted us to the movie area and showed us the available snacks and drink offerings. We had a bit longer wait than usual as the technician found a nail in my tire which had not yet registered in the dashboard warning system. I was so HAPPY that the problem was found and solved rather than have it happen out on the road somewhere. Thankfully, Sandra Lanning More

Always Disappointing Each time I come to this dealer, I wait for 10mins before anyone greets me even though I see at least 3 people walking around or smoking. I made an ap Each time I come to this dealer, I wait for 10mins before anyone greets me even though I see at least 3 people walking around or smoking. I made an appt this time so I wouldn't sit in the lot for 10mins to be greeted and same old thing. The appt was to take 45mins but took 1.5hrs and the agent tried to sneak in charges for the oil change. He said "oil change and tire rotation today" and when I asked if the "tire rotation was included" he said no it was extra, I bet he gets a lot of extra sales-sliding that in there. Then when I checked out I paid extra for "parts" = oil? which makes no sense because my last oil change there I didn't pay for that extra charge? THE WORST Honda Dealership I've EVER been too with the LAZIEST, SLOPPIEST, IGNORANT employees I've ever met. I've been to dealerships in Texas, California (North and South) and Arizona and this is the bottom. My first oil change here they didn't even reset my oil life gauge, I had to do it myself. The older gal that finally greeted me, she was sweet and nice, but the sales guy just talked down to her and made jokes at her expense. Previously, I ordered a part and one of the service sales reps told me that the part I already ordered DID NOT EXIST and that the parts guy was an idiot. Turns out the parts guy new his stuff and order exactly what I needed. The guys in the parts department are helpful, knowledgable and great! I'm happy I'm moving soon and will never have to go here again! Actually, I would go to Walmart next time for an oil change before coming back here again. More