Honda of Fort Myers - Service Center

Like family 5 lease trade in cycle for two vehicles. Great relationship with JB over the years. No long negotiations. Great deal in short time, no games just numb 5 lease trade in cycle for two vehicles. Great relationship with JB over the years. No long negotiations. Great deal in short time, no games just numbers. More

Great service Easy appointments ensures no long wait time. Great service and helpful associates. No high pressure sales for work that is not needed. Chris was ex Easy appointments ensures no long wait time. Great service and helpful associates. No high pressure sales for work that is not needed. Chris was extremely helpful. More

Radio Problem Solved! I went for tire rotation and oil change. Well done as expected. Also mentioned to Danielle how much I missed my radio which hadn’t been enabled since I went for tire rotation and oil change. Well done as expected. Also mentioned to Danielle how much I missed my radio which hadn’t been enabled since it was disconnected from battery. Danielle promptly said, “I can fix that!” And she did! Just in time for football season. You’re the best, Danielle! More

Tire rotation Fixed the issue with no attempt to add on sale Nice waiting area. Prompt gtrreeting I really dont care for surveys. Thank you Pat flaherty Fixed the issue with no attempt to add on sale Nice waiting area. Prompt gtrreeting I really dont care for surveys. Thank you Pat flaherty More

The Good Olde Days I realize that Progress is inevitable and Change will come. However, as an owner of an older vehicle that runs just fine and has been serviced at you I realize that Progress is inevitable and Change will come. However, as an owner of an older vehicle that runs just fine and has been serviced at your facility, I find it a bit disheartening that things like service schedules are no longer available for older vehicles, because the newer vehicles have presets that help with that kind of info. For instance: I did not get a mileage return tag for the oil change that I did and there’s no longer a printed schedule of suggested service such at 100K, 125K, 150K mileage intervals and service writer could not provide a printed copy. I guess it’s time to get into a ‘newer’ model after 277K miles of Great use. More

First oil change Everyone was helpful and it was nice to see all the service advisors happy to be there and chatting with the customers. I worked directly with Corina Everyone was helpful and it was nice to see all the service advisors happy to be there and chatting with the customers. I worked directly with Corina Ard. Didn’t see her in the list below. She was awesome More

Got me finished in timely way Danielle told me I would the repair would take an hour. She check on it and informed me of the progress. It was done in an hour. I appreciated that sh Danielle told me I would the repair would take an hour. She check on it and informed me of the progress. It was done in an hour. I appreciated that she made an extra effort. More

Short in the wires There was a short in the wires for the blinker. They got it in and taken care of right away and at no cost to me There was a short in the wires for the blinker. They got it in and taken care of right away and at no cost to me More

Unauthorized work. My Honda Ridgeline had a A1236 code. I was charged for windshield washer replacement, air and cabin filter replacement which was neither authorized or My Honda Ridgeline had a A1236 code. I was charged for windshield washer replacement, air and cabin filter replacement which was neither authorized or requested, even though the invoice says it was !! More

Vehicle maintenance service visit. Nice service rep, new “Lift” service is nice and supposedly “free service,” but I’m sure I paid for it since I was charged a “miscellaneous fee” with Nice service rep, new “Lift” service is nice and supposedly “free service,” but I’m sure I paid for it since I was charged a “miscellaneous fee” with absolutely no description as to what this fee was for, yet it was remarkably close to the two Lift totals. Hmmm. At the end of service I’m asked to sign documents with tons of small writing: asking me to waive liability of work done and such, yet I’m rushed when reading. Only to come across an area asking me to sign stating I didn’t request a written estimate. Had I even known I could get one before work was completed, I would have. All in all, I will be having my personal mechanic work on the vehicle, I do not appreciate slyness. Not stating it was intentional, it’s just no secret that dealership maintenance is very expensive, but I feel the experience and work done is not worth the price. Lastly, I received a text stating my car was “in the wash,” yet when I received it, it wasn’t washed or vacuumed at all. If you tell someone their car is in the wash, it would probably be a good thing to make sure it actually got cleaned. I am disappointed with the service. Compared to Val Ward’s Service department, this experience was sub-par, work was extremely over priced, and I will going to my local mechanic from this point on. More