Honda of Fort Myers - Service Center

Great vehicle service. I dropped my car of for service the night before and it was ready by 9 am the next morning and Danielle kept me up to date every step of the way. I dropped my car of for service the night before and it was ready by 9 am the next morning and Danielle kept me up to date every step of the way. More

Car troubles before potential hurricane I had a great experience. I came in on the Friday before Hurricane Dorian’s potential impacts as my car was having trouble starting. It was all taken I had a great experience. I came in on the Friday before Hurricane Dorian’s potential impacts as my car was having trouble starting. It was all taken care of within 90 min and off I went. Great service staff! I will be back. Corina was wonderful. More

Oil change I like that I can make an appointment for service. The waiting areas are nice with many options, movies, TV, internet, plus there are drink machines a I like that I can make an appointment for service. The waiting areas are nice with many options, movies, TV, internet, plus there are drink machines and vending machines available. My service tech was great and my car was ready in about an hour and a half. More

Ed was wonderful Was in and out and everything fixed amazing! The price was incredibly inexpensive I was shocked! I will continue to go there for all of my services! Was in and out and everything fixed amazing! The price was incredibly inexpensive I was shocked! I will continue to go there for all of my services! More

Helpful Let me know that I can break up my service into different visits and I didn’t have to do everything in one shot. Very helpful. Let me know that I can break up my service into different visits and I didn’t have to do everything in one shot. Very helpful. More

Second Chance Although I had a bad experience, my first after many years of excellent service at the Fort Myers location, we were completely satisfied after talking Although I had a bad experience, my first after many years of excellent service at the Fort Myers location, we were completely satisfied after talking to the Service Managers. Both Jeff and Travis went above and beyond to correct any outstanding issues but also ensure we were satisfied customers when everything was complete. Thank you! More

Prompt Service Jeanne Smith was very courteous and my car was brought back to me promptly during the last service appointment at Honda of Fort Myers today. Jeanne Smith was very courteous and my car was brought back to me promptly during the last service appointment at Honda of Fort Myers today. More

Service I brought my 2011 Accord SE for service at 85k miles. Car runs and drives 100% perfect. Service was satisfactory until now check engine lights and ga I brought my 2011 Accord SE for service at 85k miles. Car runs and drives 100% perfect. Service was satisfactory until now check engine lights and gas cap sensors are showing on the dash. I’m disappointed that now an issue has been created by preventive maintenance work. More

Faat and knowledgeable service. Great service. Knowledge and timing. I came in for a recall and left with an inspection that gave me peace of mind especially since this is my son's c Great service. Knowledge and timing. I came in for a recall and left with an inspection that gave me peace of mind especially since this is my son's car. More

Not repaired I purchased a car that had damage but the Carfax did not show as having been in an accident. Evidence of someone trying to repair the damage was clear I purchased a car that had damage but the Carfax did not show as having been in an accident. Evidence of someone trying to repair the damage was clearcoat buffed off, rubbing compound drips and carpet pulled back near damage. I was told and in writing that they would repair this since I wouldn’t purchase the vehicle otherwise. I dropped it off for repair and was told it was ready a day later. Came to pick it up and although the damage looked better, the paint damage (scratches and missing clearcoat) and ripples in metal are still VERY apparent. I went to tell the service department and they were annoyed that I was bothering them. Sent me to find the salesman. I ouldn’t find him so I texted him what happened and left. Next I hear from the sales manager telling me that’s the best that can be done and I wasn’t “promised” perfect. Well if you want to use semantics, I wasn’t told it would still look like crap afterwards either. I feel like they are trying to take advantage of me because I am a woman and I do not know much about cars. I purchased a Honda because of the reliability and the reputation. I hope I didn’t make a mistake in who I purchased it from. My car needs to be fixed and fixed right. I would have never bought it with damage that was not to be repaired. More