Honda of Fort Myers - Service Center
Fort Myers, FL
2,264 Reviews of Honda of Fort Myers - Service Center
Disappointed Brought my car in for simple service/maintenance as I have been for the last 3 years and this time around was my last. Grease stains inside my car sho Brought my car in for simple service/maintenance as I have been for the last 3 years and this time around was my last. Grease stains inside my car show no respect or consideration for my vehicle and for me as a paying loyal customer. It’s the second time this has happened. Very upset to say the least I will not be back. Brought up my complaint to my service tech and a BS apology was all he had to offer. Definitely do not feel appreciated. More
Excellent service! Reasonably priced. Excellent communication. Nice waiting area with tv, coffee, popcorn. Length of wait time is very reasonable. Advisor was very i Reasonably priced. Excellent communication. Nice waiting area with tv, coffee, popcorn. Length of wait time is very reasonable. Advisor was very informative. Would highly recommend this dealership. More
Great job and customer service Great job provinding an oil change for my car as well as fantastic customer service and communication. Highly reccomend doing business with! Ed Brooks Great job provinding an oil change for my car as well as fantastic customer service and communication. Highly reccomend doing business with! Ed Brooks was great. Thanks More
Always Great Customer Service I have visited Honda of Fort Myers 3x in past year. Once for oil change and twice for needed repairs. Everyone working here is nice. They make everyon I have visited Honda of Fort Myers 3x in past year. Once for oil change and twice for needed repairs. Everyone working here is nice. They make everyone feel like a valued customer. More
Service personnel Danielle was very pleasant and very professional. She was extremely knowledge and efficient. My experience with Danielle was very satisfying and I loo Danielle was very pleasant and very professional. She was extremely knowledge and efficient. My experience with Danielle was very satisfying and I look forward to having an excellent relationship with her on the future. My salesman, Steve Lutz is very professional and extremely knowledgeable about the Honda products. He is very caring with his customers and strivers to take good care of their needs. I was here this customer at a previous dealership and bought my Honda because of him. More
Service experience was good accept for Cam in for a recall. Work that was completed was satisfactory. Customer service was good. However, price was quite expensive for a diagnosis for unrel Cam in for a recall. Work that was completed was satisfactory. Customer service was good. However, price was quite expensive for a diagnosis for unrelated problem. $130 seems high for a service light quote. Knowing this is less than a 30 min job its surprising that this was the price. Service tech was helpful but was rude to fellow employee. Fellow employee walked up during transaction to ask a question which seemed important. Service tech reprimanded fellow employee in front of me and told her she was with a customer. After transaction I could overhear service technician loudly berating employee in the other room for interrupting the transaction. Disappointing to see that kind of treatment to fellow employee. I would have gladly waited for the service tech to answer the question. I would return but it left me a bad feeling to know that I was well treated as a customer at the expense of someone else. Sorry Daniella, not acceptable. More
Friendly service Brandon D. Was extremely professional and kept me updated on progress. Would recommend him to anyone. He addressed all of my concerns in a timely ma Brandon D. Was extremely professional and kept me updated on progress. Would recommend him to anyone. He addressed all of my concerns in a timely manner More
Airbag replacement review Great that you guys came out to my house and fixed the airbag problem, Thanks. Very convenient and didn't take away from my sau Great that you guys came out to my house and fixed the airbag problem, Thanks. Very convenient and didn't take away from my sau More
Wonderful experience! Great customer service Everyone is doing good job and super friendly I love how they the customer very good job they make me feel comfortable I will definitely come back Everyone is doing good job and super friendly I love how they the customer very good job they make me feel comfortable I will definitely come back More
Amazing Experience The service staff at the Honda of Fort Myers was outstanding! Friendly and so very helpful! It was an amazing example of customer care and high qual The service staff at the Honda of Fort Myers was outstanding! Friendly and so very helpful! It was an amazing example of customer care and high quality service at its finest. I always choose this service center and their prices certainly are competitive. The best is that they have parts right there instead of hearing we don’t have that part in stock. Congratulations to this excellent service team! More