Honda of Fort Myers - Service Center

60,000 mile service Our Service Rep, Ed Brooks, knew what we needed to be done, answered all our questions and got us in and out in a reasonable amount of time. Our Service Rep, Ed Brooks, knew what we needed to be done, answered all our questions and got us in and out in a reasonable amount of time. More

Not happy I have already submitted this. But I was charged 70.00 dollars more then quoted. I spoke my concerns with danielle Wagner, who charged me 70 dollars f I have already submitted this. But I was charged 70.00 dollars more then quoted. I spoke my concerns with danielle Wagner, who charged me 70 dollars for 2 10 min phone calls to get instructions on how to remove the interlock. I had a issue with my a.c which was covered under warranty and I had my light fixed while in there. I explained that had I known it would cost 70 dollars I would have had you guys wait until I could sit with the vehicle like I do all other times I am getting it serviced. I have already filed a complaint with the BBB since she was unwilling to work with me on that charge. I have paid the invoice in full and I will never have my vehicle serviced there nor buy any new vehicles from you guys in the future. More

Initial dealings with Danielle did not go well, Initial dealings with Danielle did not go well. I was upsold on an alignment without my knowledge or acceptance and I was sitting in the dealership th Initial dealings with Danielle did not go well. I was upsold on an alignment without my knowledge or acceptance and I was sitting in the dealership the entire time. After speaking with Logan Devost and after a couple of phone calls the upcharge was reversed. More

Over and beyond service! I was greeted by smiling faces and courteous attention when I arrived in my 2006 Honda Odyssey. Neremie Deronvil finished the paperwork and had my Ho I was greeted by smiling faces and courteous attention when I arrived in my 2006 Honda Odyssey. Neremie Deronvil finished the paperwork and had my Honda serviced quickly. As I was leaving, I mentioned that I had a run in with a mailbox. The driver’s side had a long brown paint scrape on it. Neremie said to drive my car to the back and that he thought it could be removed from my car. He and another gentleman rubbed something on it—and it disappeared!! I was so happy! Thank you Honda of Southwest Florida!! I love you! More

Personalized attention. Very pleased with personalized attention from service rep. He took the time to ask questions which ended up saving me money while taking care of all t Very pleased with personalized attention from service rep. He took the time to ask questions which ended up saving me money while taking care of all the service needs of my vehicle. More

Recall Service Visit On time Helpful Professional Service advisor answered all my questions, informed of the process and quickly called when the work was complete The On time Helpful Professional Service advisor answered all my questions, informed of the process and quickly called when the work was complete The bagels and coffee were a nice touch More

Good suggestions She offered suggestions for service and gave good reasons for me to get them done. I asked her opinion about something and she gave it She offered suggestions for service and gave good reasons for me to get them done. I asked her opinion about something and she gave it More

Excellent Service Wonderful service center. Highly recommend. Danielle was very friendly and informative. I left feeling I was well treated and received good service Wonderful service center. Highly recommend. Danielle was very friendly and informative. I left feeling I was well treated and received good service. Definitely will return for future service. More

On Vacation, great service While on vacation, a thousand miles from home. Wheels were rubbing something. They got it in service and found issue. Fixed that, oil change and a rec While on vacation, a thousand miles from home. Wheels were rubbing something. They got it in service and found issue. Fixed that, oil change and a recall item that I didn’t even ask for. Excellent service all around. More

My Dad’s car I’ve got such great service on my cars in the pass. I figured they would do the same for my dad’s car. And they did!!! I’ll be back there for sure! I’ve got such great service on my cars in the pass. I figured they would do the same for my dad’s car. And they did!!! I’ll be back there for sure! More