Honda of Fort Worth

Purchase of used car, all great. Got a nice deal in a fantastic car, excellent shape and look. Julian Gibson was helpful and quickly to help, I'm glad he help me to got my car. Got a nice deal in a fantastic car, excellent shape and look. Julian Gibson was helpful and quickly to help, I'm glad he help me to got my car. More

Committed used sales staff Diana and Omar were great along with the sales director, Hugo. Diana and Omar worked together to find answers for my questions and delivered the truck Diana and Omar were great along with the sales director, Hugo. Diana and Omar worked together to find answers for my questions and delivered the truck in the condition I was expecting-actually looked better than expected upon delivery. Thank you! More

My best experience yet as a Honda owner!! Omar Alvarez - - a big THANK YOU for your patience and understanding and making this Honda owner a happy one! Went to buy a preowned Honda and drove Omar Alvarez - - a big THANK YOU for your patience and understanding and making this Honda owner a happy one! Went to buy a preowned Honda and drove out with a new one!! You are awesome - - my parents love my car and may be giving you a call!! I will always return to this dealership!! More

Best experience buying a car! We just bought a 2016 Pilot and we could not have been happier with the service we received. Eddie was amazing and really professional, would buy from We just bought a 2016 Pilot and we could not have been happier with the service we received. Eddie was amazing and really professional, would buy from him again for sure! I Patrick in Fianace made things easy as well. Highly recommend! More

was suprised that i got approved ill tell you why because the other dealership that sells the new Honda s were rude as xxxx did not take time out to see if I needed help . But Jasmine ill tell you why because the other dealership that sells the new Honda s were rude as xxxx did not take time out to see if I needed help . But Jasmine Vallejo at used cars took time out to help me even though that I couldn't get my payments where I wanted them to be therefore I approve 5 stars for her the only thing I was not happy about was when I took my car in for a mirror replacement had to wait an extra to get my car back due to miss communication from service More

Great customer service Jasmine went out of her way to help me out. She definitely has the great qualities of customer service that are hard to come by. I highly recommend Jasmine went out of her way to help me out. She definitely has the great qualities of customer service that are hard to come by. I highly recommend her. More

Best car buying experience ever! My wife has wanted a Honda Odyssey for several years. The salesman, Gontron, was an amazing man to work with! Our finance guy, Duy, was great as well! My wife has wanted a Honda Odyssey for several years. The salesman, Gontron, was an amazing man to work with! Our finance guy, Duy, was great as well! Both gentlemen took excellent care of us! They were never pushy, frustrated or short will us! They took the time we needed to make our choice and never rushed us into a decision we were uncomfortable! The Modawell's place our reputation on these two guys taking great care of you! More

Wonderful experience! Price was great, customer service was great, financing was great! Overall, wonderful experience! JP was awesome and answered all of my questions! I Price was great, customer service was great, financing was great! Overall, wonderful experience! JP was awesome and answered all of my questions! I had a lot of complications due to a total loss on my previous car, but JP and the manager worked with me and had me bring everything I needed to make a deal! Went through financing and got an even better deal than I expected which is always a plus! Extremely happy with my car & how JP handled everything! More

Used CRV Purchase I came in last Friday, by mistake I might add, because the online add I was answering was from Hiley dealership. Long story short, my gps directed me I came in last Friday, by mistake I might add, because the online add I was answering was from Hiley dealership. Long story short, my gps directed me to Honda of Ft Worth, which was meant to be, as you will see. The manager met me and I told him what I was seeking. He introduced me to a young lady named Hali, and said she was new and would I mind having her help me. Now, Hali is very young and just a little small girl, but what a dynamic personality! And, much to my surprise, she was very knowledgeable of the cars. I asked her how she knew as much as she did and come to find out, she had worked in parts there for something like two years. So, I put her through her paces and we tested six different cars because I had very specific items that were a must. She very patiently obliged all my requests and worked extra hard to ensure I got exactly what I wanted. And, it payed off because I bought a CRV that day and it was exactly what I wanted. Then, I worked with her and the manager on the price and was very pleased with that as well. Next, I moved on to the finance dept to work with Mr Thompson. He also was very pleasant, knowledgeable and extremely speedy. Honestly, he had me out of there in about 10 minutes. Now, back to Hali. Her customer service skills didn't stop with the sale. She contacted me twice after that thanking me and wanting to make sure there was nothing missing from my experience. I noticed that my new car was missing the retractable cover for the back at the storage area. She answered back in no time and let me know she had one there for me, and to top it off, that happens to be an accessory that that car didn't come with, but she threw it in...complimentary!! OK, I'm almost done, but there is one other thing I have to mention. The CRV I came there in wasn't a trade. I had it sold to a friend of mine. I asked if there was a car wash a nearby that I could take it to to clean it prior to him picking it up today. They said, no problem, just leave it here, take your new car home and we'll have it washed, vacuumed and ready to go when you come back! What? You just don't get this kind of service anymore! So, needless to say, I'm extremely impressed with the overall experience with this dealership and its staff! So, I took my friend that I sold my car to, to pick it up. Hali had called me earlier to see what time I was coming. she had to run an errand for her boss and told me she would have her co-worker have everything ready for me when I came. Once again, true to her word and as exemplary in her salesgirlship, she had everything ready to go, no waiting,no hassle, just simple.... Now, one more thing. When I got there, Hali was gone and I asked two of her coworkers outside if they would help me with two things. One, the voice command for the phone and where to go to write this review. So, just so you know, Keith and Jasmine, obviously had the same training as, Hali. In less than two minutes, I had my information, instructions and GONE! Extremely helpful and with a smile on their face. I know this is a lengthy review, but I believe in giving credit where credit is due, because let's face it and I know I'm not the only one, but customer service is a dying art. So, big xxxxxxto all of you at Honda of Ft Worth! Job well done! More

Great,honest dealership! Bought a used Chevy equinox in great condition at a great price. I originally tried to buy the car in early September but due to illness couldn't unti Bought a used Chevy equinox in great condition at a great price. I originally tried to buy the car in early September but due to illness couldn't until mid October. I didn't know but the price had gone down several thousand dollars over the last few weeks. Ft Worth Honda and our reps JR and Hailey offered the reduced price at closing without me even having to ask! Real honesty and integrity! The illness limited our travel so Hailey brought the car to us for initial evaluation. Great folks, great dealership! More