Honda of Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Making an appointment online was easy and convenient. Brittney greeted me warmly upon my arrival and verified the nature of my service. She later contacted me after their inspection and mentioned some ad Brittney greeted me warmly upon my arrival and verified the nature of my service. She later contacted me after their inspection and mentioned some additional items that needed attention and requested my permission for that maintenance work. They were reasonable requests based upon age and mileage. I said okay. When my car was ready, she contact me and thanked me for stopping by the dealership for the work. More
Efficient, dependable. I suppose I could get repairs and service done cheaper but I prefer to stick with the manufacturer's certified service. I suppose I could get repairs and service done cheaper but I prefer to stick with the manufacturer's certified service. More
Service charges and work was clearly explained and/or recommended. Very polite communication and service was prompt. recommended. Very polite communication and service was prompt. More
This dealership has always provided us with the best service and purchases of all our Honda autos. The service Department has excellence brought to us each time by MANNEY Maetinez. He has help us keep service and purchases of all our Honda autos. The service Department has excellence brought to us each time by MANNEY Maetinez. He has help us keep our vehicles in geat service. A 5 star dealership. More
Great service kept us updated. Edward went over all the services that where needed and performed. Edward went over all the services that where needed and performed. More
It was very clean. Jessi explained everything so clearly and made feel very comfortable He walked me though the service levels and showed me around the waiting room. He Jessi explained everything so clearly and made feel very comfortable He walked me though the service levels and showed me around the waiting room. He also showed me how to use my car More
Friendly, helpful, knowledgeable. Service advisors are not pushy. They say in touch and keep you informed. Service advisors are not pushy. They say in touch and keep you informed. More
My infotainment center started to randomly pushing buttons on its own and the touchscreen didn't work at times so I took it in to have fixed. I took my car in on June 1st and received a text on Friday buttons on its own and the touchscreen didn't work at times so I took it in to have fixed. I took my car in on June 1st and received a text on Friday stating my car is fixed and ready to get picked up. When I went to get it and handed the keys, I noticed the screen didn't work. I told Honda and they took it to the back to do a reset. I was given my keys a second time and I was told it was good to go, so I drove down the street and the screen stopped working. I took it back and the service manager took it to the back to get it checked out a third time and he told me your car is good to go. I drove all the way to my house and the screen stopped working again. I took it back and the service manager said I need another new part. I paid nearly $700 for parts in labor and my car wasn't fixed. I'm thinking the part that was originally on my car was good and Honda didn't fix the correct issue. The service manager told me it's multiple parts that could be bad but I know have zero trust on what that dealership tells me. This whole ordeal could've been avoided if the mechanic and service manager actually tested my car before telling me it was fixed and handed me the keys. I honestly feel that I paid for parts and service on something that was never broken and now I have to go back to Honda of Fort Worth and pay more cash for parts and service on the correct damaged part. Thank God I didn't get a brake job done at this dealership! More





