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Honda of Fort Worth
Fort Worth, TX
2,428 Reviews
Start your purchase process online at www.hondaoffortworth.com We offer free delivery within a 25 mile radius. Service and Parts are open to keep you on the road. We also offer free pick up and delivery within a 25 mile radius. As a leading Fort Worth Honda dealer,we have built a solid reputation for providing excellent customer service,competitive prices and efficient service. We are a full-service dealer that offers new and Certified used Honda car sales, as well as maintenance and genuine Honda parts. Our friendly and experienced sales staff is here to help you six days a week with any of your automotive needs. At Honda of Fort Worth, our customers are our family, that's why you'll always find an honest and pleasant experience every time you come in.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,428 reviews
October 18, 2016
Great service I had a really good experience with Honda of fort worth the salesmen Julian Gibson listened carefully to everything I had to say and quickly responde I had a really good experience with Honda of fort worth the salesmen Julian Gibson listened carefully to everything I had to say and quickly responded to my questions. Even talked with me about comics really good guy and the finance office did as well did pretty much everything to make me happy great job guys More
by Marcus Alan McQueen
Employees Worked With
Julian Gibson
October 17, 2016
Good experience Good work hali marie ramirez thanks for our car only thing is have to take the car back in due to mechanical issues already but the people were great Good work hali marie ramirez thanks for our car only thing is have to take the car back in due to mechanical issues already but the people were great hope I can get the issue with the car fixed or they put me in a different vehicle More
by Bdog123689
Employees Worked With
hali marie ramirez
September 22, 2016
Poor salesmanship.Don't stand by what they say. Poor salesmanship. Don’t take their word for granted. We went to buy a used Honda civic. Car looks good. We negotiated on the price. After all th Poor salesmanship. Don’t take their word for granted. We went to buy a used Honda civic. Car looks good. We negotiated on the price. After all the back and forth on negotiation, we agreed on a price with my own financing or theirs. Then sales man wanted to see if they can bet the interest rate I am getting from my bank. They pulled my credit report and came up with higher interest rate than what my bank is offering. As I refused to take their financing, they refused to sell the car on the agreed price and increase the price to original listing price. I don’t feel bad that we did not buy the car,but I feel very BAD and BETRAYED as salesman agreed on a price and completely FAILED for the agreement. On top of it, they pulled my credit score/report and made it bad with no good reason. Only go here if you are ok with financing from them for higher interest rates otherwise it’s no point. More
by Sai G
Employees Worked With
Keith Webner, Patrick Greenhouse
September 21, 2016
Waste of time... Poor Customer Service Diana Was very inconsiderate I drove several miles to come out to see a vehicle and then was told that the vehicle was not available for viewing absol Diana Was very inconsiderate I drove several miles to come out to see a vehicle and then was told that the vehicle was not available for viewing absolutely rude. I refuse to work with Diana and then the salesman that decided that he would show me a vehicle refuse to show me any vehicles that were worth anything that I was wanting to look at absolutely the worst dealership I have ever dealt with. This is why people dislike buying cars and dislikes salesman. More
by Unhappy Customer
Employees Worked With
Other Employees :
I've selected all names because what they told me there name was is not listed. Young ginger head guy 3rd or 4th office down and young brunette office area look like a cubicle. , Bob Bourland, Luis Gutierrez, Nate Woods, Peter Carroll, Rateb Iswailem, Becky Miller, Tony Curtis, Ashley Sutti, Taylor Roberts, Christine Caselli, Kelly Denham, Kevin Vickers
September 15, 2016
Fantastic Employees Michael Bashir walked us through all the ropes of leasing a car. He was very courteous and knowledgable. He was able to answer all our questions and c Michael Bashir walked us through all the ropes of leasing a car. He was very courteous and knowledgable. He was able to answer all our questions and concerns. He talked slowly and pronounced his words well so that we had no problems understanding him, which pleased us. This is the second time we have shopped at this Honda and we will go back again when ready for another car. More
by AlwaysHonda
Employees Worked With
Michael Bashir
August 14, 2016
Try to avoid this dealership I tried to buy a CPO car from the Honda of fort worth. Gontran Martineau was the sales professional. He lied every time. He was a dishonest sales pers I tried to buy a CPO car from the Honda of fort worth. Gontran Martineau was the sales professional. He lied every time. He was a dishonest sales person. But, the Finance Manager Alex was really good person. He was very straight forward. More
by Naher
Employees Worked With
Gontran Martineau
August 01, 2016
our car buying experience very positive experience,our salesman gontron was the best very knowledgeable and helpful.even after the purchase.visited many dealerships & he was by very positive experience,our salesman gontron was the best very knowledgeable and helpful.even after the purchase.visited many dealerships & he was by far the best,I would recommend him for your nxt auto purchase. More
by rod bounds
Employees Worked With
Gontron
July 30, 2016
Takes advantage of the customer At 8am on July 28, 2016 I went in for a simply recall, oil change and inspection.my car was running perfect. No problems what so ever. The service ad At 8am on July 28, 2016 I went in for a simply recall, oil change and inspection.my car was running perfect. No problems what so ever. The service advisor looked at the age of my car and miles and then said I needed an entire laundry list of things. (even though I get the regular maintenance and my vehicle has low Milage) I questioned her as to why I needed these and she basically said my car would be ruined if I didn't replace the timing belt . Now remember , none of this was noted on my last oil change and a mechanic hadn't even looked at my vehicle yet. I had to take a shuttle home bc there were no cars available. I was basically stranded for my entire day off. Finally I got my car at 6:15 pm and the bill was over $1400! Also, after reading through my paperwork it said I needed brakes and to replace another belt which they didn't bother to even tell me about those . I felt totally sucker punched ! I have been a customer for years and the customer service has dramatically changed. I would also mention that I tried calling the dealership and no answer for 3 different times. ( the main number). What kind of business does not answer the phone? And this is the kicker... I have had 2 different people tell me they have had the same experience with Honda of Fort Worth the past couple of months. I did send an email to the manager but no response . I guess it was the end of the month and the dealership needed to make their numbers and the adviser needed the commission . After over 20 years of being a loyal customer, I will not be returning. More
by Frustrated
Employees Worked With
Several
June 17, 2016
BLAINE IS THE BEST I've been looking for a new car for awhile now. I've visited tons of dealerships and the sales people never listened to what i was looking for in a ne I've been looking for a new car for awhile now. I've visited tons of dealerships and the sales people never listened to what i was looking for in a new car, all they cared about was just selling me a car. I went over to Honda of Fort Worth where Blaine paid attention to my wants and needs and found me exactly what I was looking for! I never thought buying a car could be so stress-less! I'm so happy with my experience at Honda of Fort Worth and my purchase! More
by beliot13
Employees Worked With
Blaine Landers
May 04, 2016
Easiest Car Buying Process Ever!!! Like the title says, EASIEST CAR BUYING PROCESS EVER!!! I really felt like I had someone working for me. Duy had a couple of models waiting for me t Like the title says, EASIEST CAR BUYING PROCESS EVER!!! I really felt like I had someone working for me. Duy had a couple of models waiting for me to test drive and even offered to drive to bring me the car I wanted if they didn't have the color I wanted. We worked a couple of days by text and like he promised... when I got their Saturday he had everything ready for me. It took me about 45 minutes from walking in to signing to him personalizing my new 2016 Honda Accord! Really appreciate how hard he worked! If you are reading this.... Ask for Duy! He will make this process easy! Special thanks to Mike as well in the Finance Office! More
by Orlando.Carrillo
Employees Worked With
Duy Nguyen, Mike (Finance)
