Honda of Fort Worth

I really felt like a valued customer as soon as I talked to Sheri on the phone concerning an internet sale. I came into the dealership, was treated well, got the car I wanted in a timely manner and was sat to Sheri on the phone concerning an internet sale. I came into the dealership, was treated well, got the car I wanted in a timely manner and was satisfied with the overall process. I would highly recommend Frank Kent and Sheri to my friends and co-workers. More

Third car from this dealer. David the internet manager was very helpful, no games, and the price was exactly what he told me online. Travis did the paperwork and he was thorough, not pushy, and I love my was very helpful, no games, and the price was exactly what he told me online. Travis did the paperwork and he was thorough, not pushy, and I love my new Crosstour. More

This dealership was great because the staff was friendly, knowledgeable, and willing to work with our finances. Also, the sales person, David was detail oriented and that served as a plus. knowledgeable, and willing to work with our finances. Also, the sales person, David was detail oriented and that served as a plus. More

I took my 2003 Accord in for a recall on my ignition switch and I was asked if I had anymore problems with my vehicle. I then informed him that the car was not starting as smoothly as it use to. He th switch and I was asked if I had anymore problems with my vehicle. I then informed him that the car was not starting as smoothly as it use to. He then informed me that he would have it checked out but I would be charged $101.00 that would be applied to any repairs that I needed. I thought the charge was a little steep but I was willing to pay it for peace of mind concerning the car. After an hour and 15 min wait he gave list of repairs that I needed for the vehicle. I decided to have a leak repaired that according to him would cost me $115.00 and decided to take care of the other repairs later. About 50 minutes later returned with a bill for $235.00. I told him that I was being over charged because the cost of my repair was $115.00. He then told me that the $101.00 that I agreed to pay would be used to discount a future repair because the leak I had repaired was not the reason I had the vehicle checked out. I then told him that it was my understanding that the $101.00 would be applied to something I had repaired not to a discount on future repairs. He then implied that he would was going to speak with management and see if he could help me out with the cost. He left and returned with a bill for $205.00 and acted like he was doing me a favor. I saved myself the stress and the embarrisment of arguing in front of the pregnet cashier, paid the money, and left the location never to return again. I was scammed for a 100 dollars but Frank Kent will miss out on Thousands in future sales that could have been used to pay for that nice new facility my slimmy service rep bragged so much about. More

I have purchased Hondas from this dealership 3 times & have always been satisfied with both the treatment I received & the cars. I am very happy with my most recent experience. My saleman was very pat & have always been satisfied with both the treatment I received & the cars. I am very happy with my most recent experience. My saleman was very patient & knowledgeable which aided me in choosing the right car for me. More

I bought a used 2004 Chevrolet Suburban. I am a single father with four kids so I had my hesitations before purchasing a used vehicle. I actually found the transaction to be easy and an overall good exper father with four kids so I had my hesitations before purchasing a used vehicle. I actually found the transaction to be easy and an overall good experience at Frank Kent Honda Used Car sales. The sales consultant I dealt with was Mike Dougherty, who went above and beyond to meet my expectations. During the test drive he mentioned that Frank Kent "would rather lose money on a solid vehicle than to make money on a bad one." I initially just brushed it off as a normal sales pitch but was convinced otherwise when an issue with the Suburban came up after taking the Suburban home. The issue was fixed and addressed immediately. I would definitely buy another used vehicle from Frank Kent Honda and would recommend others to do so also. Just ask for Mike Dougherty. Thanks Mike, my four kids love the Suburban! More

My experience with this dealership employees I dealt with was great, most importantly sales team keep up their words. I would recommend this dealership for any vehicle purchase. was great, most importantly sales team keep up their words. I would recommend this dealership for any vehicle purchase. More

I want to thank Sheri Ballard at Frank Kent Honda for her excellent service getting me into a new 2012 Honda Civic. Sheri is warm and professional, and even offered to come to Dallas to pick me up. She is excellent service getting me into a new 2012 Honda Civic. Sheri is warm and professional, and even offered to come to Dallas to pick me up. She is an asset to your team, and I will pass her name on to anyone I know in the market for a Honda. My whole Frank Kent experience was a pleasure, and I love my new vehicle! Thank you! More

Bought my Mom a new vehicle there and everyone was very professional and courteous. The sales person did a great job explaining everything to us and all our options professional and courteous. The sales person did a great job explaining everything to us and all our options More

Frank Kent is a great Dealership to do business with. I purchased a 2011 Honda Accord and a 2012 Civic. Our experience with the purcahse of the cars was a great experience and our salesman Jason Kruis was purchased a 2011 Honda Accord and a 2012 Civic. Our experience with the purcahse of the cars was a great experience and our salesman Jason Kruis was excellent. I highly recommend Jason, he has been the best salesman that I have ever dealt with. Very friendly, not pushy and a pleasure to work with. Also worked with Vito in Finance, he was awesome as well. Frank Kent is a great dealership with great customer service and friendly staff. Great Job Frank Kent and Jason. More