Honda of Fort Worth

I had a fantastic experience. I needed a replacement car I had a fantastic experience. I needed a replacement car fast. I contacted Mr. Bourland and later that day we were sitting down discusing terms. I I had a fantastic experience. I needed a replacement car fast. I contacted Mr. Bourland and later that day we were sitting down discusing terms. I got a great deal on a very well maintained pre-owned vehicle. Both Mr. Bourland and Ms. Evans really went to bat for me with financing and helping me when I really needed it. I am so appreciateive to them and to everyone at Frank Kent Honda who helped my in my time of need. I can not recommend this dealership and this sales team strongly enough. If you want an amazing new car, or if you find yourself in a time of need, please visit Frank Kent Honda. More

Super friendly sales staff, would definetly buy from here again. It was a long drive to the dealership but their knowledge and inventory made it worth the trip. Very competitively priced. again. It was a long drive to the dealership but their knowledge and inventory made it worth the trip. Very competitively priced. More

Forest Smith was the perfect new car sales person...knowledgeable personable, intelligent, patient, and an advocate for the buyer to the management. Dealership was superb with no hidden promis person...knowledgeable personable, intelligent, patient, and an advocate for the buyer to the management. Dealership was superb with no hidden promises or charges. They really delivered on every conceiveable step of the way from Forest/sales to the credit department to the final delivery. Certainly miles and miles above the other local Honda dealers. Save yourself the trouble and just shop Frank Kent Honda. More

I came to Frank Kent Honda dealership to look at new cars. I really didn't intend to buy that day. I owned a 1997 Honda Accord, bought it brand new, a basic model, gave great mileage, 400 miles to a t cars. I really didn't intend to buy that day. I owned a 1997 Honda Accord, bought it brand new, a basic model, gave great mileage, 400 miles to a tank(!), but I was ready to buy a new car. I heard about Jerry through my credit union so I decided to take a drive over there and look around. Within a few minutes of browsing around on my own, Jerry Wofford came out and showed me the Civic I was kind of interested in. He was very friendly and I was very comfortable dealing with him right from the start. He offered to take me for a test drive so out we went. He pointed out quite a few features on the vehicle, even had a moonroof. I thought I would be nervous because I hadn't bought a new car in fourteen years and these new ones had all this technology on them that mine didn't, but Jerry made me feel comfortable with the car right away. I knew then that I was going to buy the car, so when we got back to the dealership, we sat down and talked the sale. I was very pleased that Jerry was not the least bit pushy and everything went so smoothly the experience didn't even feel like I was buying a car. I never felt any stress during the process. Other dealerships always pressured me, so for two years I kept putting off buying a new car and finally decided on Frank Kent Honda, and I'm glad I did. I had the best experience I've ever had buying a car. I can definitely recommend these people and would buy from them again. Thank you Jerry! I also had a good experience with Travis Houser. Thank you all. More

I inquired the Odyssey through internet. I went into the Frank Kent Motor Co site and watched their founder and brief history of company and made me to check into it. Then David Supercinski called me indica Frank Kent Motor Co site and watched their founder and brief history of company and made me to check into it. Then David Supercinski called me indicating from my internet inquiry and we made an appointment. David was friendly and courteous and never pressured on us. It was a pleasant sales experience with David. As far as the price, I don't know if I got a great deal as we used to get a very good price in the past as my husband used to work at dealership. Finance man Travis made us very tired. I know he was doing his job but... I do recommend David as salesman to others from our experience. We are impressed with Dealership. More

Once we decided to purchase a mini-van, we started doing our research. My husband was set on a Honda based on feedback from friends who are owners. I compared opinions with online info using the USAA Car our research. My husband was set on a Honda based on feedback from friends who are owners. I compared opinions with online info using the USAA Car Buying Service. We were referred to five dealers in our area who were given our contact info. We received phone calls and general emails from three dealerships, but Sheri Ballard was first to respond (within in 12 hours) with the specific information we requested. From that point on, it was no contest. While others depended upon email only or just left voice messages, Sheri followed through by answering our questions directly, especially about pricing. By the time we entered the showroom at Frank Kent, we already knew what we wanted and how much we wanted to spend. We had reservations due to a couple of unpleasant car-buying experiences in the past. My husband's plan was simple: if they push us to buy any vehicle or product we don't want, in any way, we're out the door. That was never a problem. Sheri was true to her word at every turn. She was open and shared information freely, she listened to what we were saying about our needs/likes/dislikes, she worked to get the van we wanted in the color we wanted, and best of all, she never pressured us. She introduced us to Romah O Pugh who was equally friendly and offered to help us in any way. Whether by phone, email or in person, she communicated clearly and respectfully. She always greeted us with a smile. When our vehicle arrived and we couldn't pick it up on Thursday as we planned (we had the first thunderstorm in North TX since I don't remember when), Sheri didn't panick or push, but patiently suggested we come in on Saturday morning since that seemed to fit our schedule. We actually came in on Saturday afternoon (couldn't miss the TCU game) with our three kids, who she checked on while we closed the deal. During the entire process, we never second-guessed our choice of dealer. We've owned 11 vehicles, new and used, and worked with seven or eight dealers. Working with Sheri Ballard and friends at Frank Kent was the best car-buying experience we've had in over 20 years of working with dealers in Texas and Louisiana. More

I was very pleased with my experience at Frank Kent Honda. I found an used vehicle (2008 Honda Civic EX-L) I was interested in on the USAA Car Buying Service (internet sales). Fifteen minutes after I Honda. I found an used vehicle (2008 Honda Civic EX-L) I was interested in on the USAA Car Buying Service (internet sales). Fifteen minutes after I sent a message that I was interested in the car, Tad Grubb (Pre-Owned Internet Sales Manager) called me and we set up an appointment for the next morning. I sent him an email later in the day asking to see the Carfax and he promptly responded that he would have it the next morning. I arrived at the dealership with my sister (long-time Civic owner) and Tad was there waiting with the keys. We went for a test drive. He was friendly and informative about the car during the test drive. He answered my questions and my sister's compentently. We came back to the dealership and checked out the body, tires, etc. The vehicle looked great. Then we talked price. He gave me a price, I countered and he went to check with his boss. He was able to get me the price I wanted right away. He had the vehicle washed again and temporary tags put on. Everything took about two hours. It was the best car-buying experience I've ever had. I did not feel like I was being jerked around at all. Tad was friendly, helpful, and straight forward. I would defintely recommend this dealership and this dealer. More

Frank Kent Honda is the best dealership I have ever worked with. I would highly recommend them. I received excellent service and was treated very fairly. They met my price range and did the work they worked with. I would highly recommend them. I received excellent service and was treated very fairly. They met my price range and did the work they promised in a timely manner. More

Before going to this dealer, I contacted several dealers on the CRV model, options, and color that I wanted. I asked each to give me a detailed listing of all prices/fees and even tax and I wanted the fina on the CRV model, options, and color that I wanted. I asked each to give me a detailed listing of all prices/fees and even tax and I wanted the final quote to have the total drive out cost. David Supercinski of Frank Kent Honda gave me the best quote -- but it was 60 miles from where I lived. I was afraid because there was one dealer that tried to do the bait and switch on me. Everything was well quoted and then at the last second he told me that the car I wanted just got sold! Others tried to not give me all the specifics and wanted me to test drive a car first. David was the easiest to deal with. He gave me a quote on everything I wanted and assured me that when I came there, everything will be the same. So I gambled (and prepared to look elsewhere if numbers looked different). It was great. He printed out all of our emails and showed me the numbers. I asked for clarifications and he happily obliged. He demonstrated the CRV -- it was the high end EX -- but I told him I'd like to see the LX that I asked for. He had no problem and we went looking at the different LX's. No pressure at all! Next came the finance guy, Brian. This is where it could get tense I thought. But he did not push any baloney frills that I've experienced from other dealers in the past. He did try to sell me an extended warranty. We haggled, he lowered the price and it was done. It was quick!!!! I had to leave early and my wife (it's her car) was left to bring it home. David took his time to demonstrate all the features in the car and told her to call him anytime for questions. So this is the best experience I've ever had in buying a car and I can happily recommend these people and would buy from them again. By the way, we brought our 4 yr old and she had a blast especially in their playroom. More

The best car buying experience I've ever had. David and the entire team was so friendly and very professional. David took the time to demonstrate the many features on my 2012 Accord without seeming to try the entire team was so friendly and very professional. David took the time to demonstrate the many features on my 2012 Accord without seeming to try to sell me a car. I truly enjoyed the entire process. I love my new Accord and will return to Frank Kent Honda when I'm ready for my next purchase. More