Honda of Frontenac

I saw an ad on the internet and Mike did not play games with me. He was straght forward ans I got the deal as advertized. I was in an out of ther in less than an hour. Mike called me the next day to mak with me. He was straght forward ans I got the deal as advertized. I was in an out of ther in less than an hour. Mike called me the next day to make sure everything was OK. Mike Jacksom the sales manager personally thanked me for my busniss and Mike Mrerz introduced me to all the departments. Tina was verry frienly and even said good by to me by name. More

Dealing with Honda of Frontenac was a FANTASTIC EXPERIENCE! Everyone who helped us was friendly,courteous and well informed, but RANDOL CALDWELL stood out from them all. Never have I dealt with a EXPERIENCE! Everyone who helped us was friendly,courteous and well informed, but RANDOL CALDWELL stood out from them all. Never have I dealt with a more HONORABLE young man. Randol is TRULY an ASSET to this dealership. Randol went ABOVE and BEYOND to make this deal happen. It wasn't about numbers for him...it was all about us. I cannot say enough about Randol...in fact I haven't the words to PRAISE him enough. THANK YOU RANDOL and continue to BE WHO YOU ARE!! Honda of Frontenac is very fortunate to have this young man as a member of their team and we are VERY HAPPY to be a part of the HONDA FAMILY!! More

We took our car into Frontenac Honda after hearing some strange noises when turning. It was quickly diagnosed as a problem with the axle as well as a leaking transmission seal. The work was completed whi strange noises when turning. It was quickly diagnosed as a problem with the axle as well as a leaking transmission seal. The work was completed while we waited and there was no charge as the warranty was still in effect. The service was wonderful and I would recommend them to everyone. More

Salesperson (Martin Kingsbury) was top notch and easy to deal with. The new 2011 Ridgeline I bought could have been a little cleaner at delivery. Trunk was a bit dirty and there were some glue smudges on deal with. The new 2011 Ridgeline I bought could have been a little cleaner at delivery. Trunk was a bit dirty and there were some glue smudges on various parts of the exterior and a black smudge of some sort on the back seat (leather). It also had a few more miles on it than they initially indicated...it came from a dealer pretty far away from the guys I bought it from. I have since used the free car wash service twice....seems to do a pretty good job but if your car was super dirty (muddy from off roading for example) you might need to go somewhere else. They do not vacuum the inside of the car but they do armor-all the tires. I have not used their oil change service or other services yet but they come highly recommended by friends who have been coming to this dealership for service for years. It appears the personel are the same as when the Hueys owned it....and that is a good thing. More

I chose the colors and options on the internet and they priced and found my car as they did not have it on their lot. My new Honda Accord is absolutely gorgeous. I am a repeat new Honda car owner. My old H priced and found my car as they did not have it on their lot. My new Honda Accord is absolutely gorgeous. I am a repeat new Honda car owner. My old Honda Accord is 15 years old, runs great and we are keeping it in the family. More

I never thought purchasing a car could even be remotely pleasurable. I found the dealership that I will tell everyone about! Fantastic staff and smooth transaction. I am so happy with my new vehicle and pleasurable. I found the dealership that I will tell everyone about! Fantastic staff and smooth transaction. I am so happy with my new vehicle and feel very comfortable that the price was more than fair. If I could rate this dealershihp higher than a 5 I would! More

This was the most positive experience I have ever had buying a car in 50 years. Paul Leong was straightforward, honest, respectful and clearly had the authority to make the 'deal' without subjecting me t buying a car in 50 years. Paul Leong was straightforward, honest, respectful and clearly had the authority to make the 'deal' without subjecting me to 'managers' who were trying to see how much they could intimidate me into taking the highest price possible. Since I was not trading in a car, he even had the shuttle pick me up. I now begin my 26th year as a Honda owner More

The employees at Honda of Frontenac have always been friendly and helpful, but I have never been as pleased with them as I am today. My '05 Element had an issue with the heater core and radiator which friendly and helpful, but I have never been as pleased with them as I am today. My '05 Element had an issue with the heater core and radiator which was announced on a service bulletin. Unfortunatly, my VIN number was not included. When I brought my car in and had it evaluated, I was told the $2500 repair that will take 7.5 hours to complete will be covered. Parts were ordered and I brought it back for the repair. The next morning I received a disappointing phone call from Pat Carroll informing me that it would not be covered because the service bulletin did not include my VIN number. I explained the situation and he agreed that the issue was similar to that of the cars included in the service bulletin and apologized multiple times. He then offered to talk with his service manager (Dan Schweiger) who called the Honda Rep. After spending a lengthy amount of time on the phone, the Honda Rep gave the green light for the repair. They stuck to their word and did the right thing, restoring my confidence in this dealership and making me a very happy customer. More

Great experience. I knew what car I wanted as this was my 6th Honda. Matt was very helpful in locating the car for me and explaining all the features on the car when I picked it up. Lisa explained all my 6th Honda. Matt was very helpful in locating the car for me and explaining all the features on the car when I picked it up. Lisa explained all the optional programs available. I love Hondas. More

We have made two purchases from the internet manager at Frontenac Honda, Paul Leong, within a 6 month time period. Our first experience was so good, Paul earned our repeat business. Paul knows our time i Frontenac Honda, Paul Leong, within a 6 month time period. Our first experience was so good, Paul earned our repeat business. Paul knows our time is valuable, and he is extremely well organized, efficient, and no-nonsense. With both purchases, I stopped in on a Saturday for an hour, picked out a car, and got a great deal. In both cases, we drove the car away on the following Monday morning, and the paperwork took under 45 minutes. Paul made sure that everything went flawlessly, and he always had an adequate selction of cars to choose from. We have a Honda dealership within 1.5 miles of our house, but for both of our new Hondas, we drove the extra 9 miles to deal with Paul. More