Honda of Gainesville

Awesome experience My husband and I bought a car for our son from Gainesville Honda, and we worked with Jesse Waller, he was outstanding. The customer service we receiv My husband and I bought a car for our son from Gainesville Honda, and we worked with Jesse Waller, he was outstanding. The customer service we received from Jesse was great, he was thorough, he answered all our questions, and addressed all our concerns. Jesse was such an amazing sales person, I came back with my mom 3 months later, and she bought a car from him. I would highly recommend Jesse to anyone looking to purchase a car fro Gainesville Honda. More

Heartfelt Customer Service I cant not say enough about the wonderful experience I had from start to finish at Honda of Gainesville. This was more than a vehicle purchase it was I cant not say enough about the wonderful experience I had from start to finish at Honda of Gainesville. This was more than a vehicle purchase it was a heartfelt experience. Chris never pressured me to buy and I was treated like family not just another customer. All my concerns where addressed and handled with thoughtfulness and care. I would recommend this dealership to anyone. Buy far the best vehicle buying experience ever. More

Admirable Customer Service Matt is a "go getter", he not only provided the upmost cheerful customer service that I have ever received at a dealership but he "makes things happen Matt is a "go getter", he not only provided the upmost cheerful customer service that I have ever received at a dealership but he "makes things happen"! He isn't your typical salesman. He is about the customer 100% and doesn't low ball trade in values. He understands circumstances and does everything in his power to get you in the perfect vehicle (with a smile the entire time). George Jenkins (founder of Publix Super Markets) once said "At Publix, we are really in the people's business, we just happen to sell groceries"! I would say you could use the same phrase about Honda of Gainesville. They just happen to sell cars! Thank you Matt for all of your hard work and dedication to car buyers like me! More

Amazing experience! If I could give this dealership more than 5 stars, I would! From the moment I walked in the door, I was treated with kindness and understanding and I If I could give this dealership more than 5 stars, I would! From the moment I walked in the door, I was treated with kindness and understanding and I never once felt pressured to do anything I wasn't comfortable with. I'm a 23 year old female buying her first car, so I was very timid about the overall situation. Mike, Shane, Jesse, Matt and John made every step of the process easy, affordable and carefree! I could tell they truly cared for me and my business and didn't just see me as another number. I am so grateful for the people at this institution and I am now the proud owner of a new Honda Accord EXL!! I wouldnt recommend ANYWHERE else is Gainesville as much as HOG! More

Didn't inform customer history of car or gave carfax Went to help son purchase a car. Because he lived in Gainesville I told him he could go there because I always go to Brandon Honda and I believed all Went to help son purchase a car. Because he lived in Gainesville I told him he could go there because I always go to Brandon Honda and I believed all service was the same. They offer Son a Honda Civic 2005 with 26,000 miles, he didn't want that so they sold him a 2009 Honda accord, at the same time I work with my husband to purchase the Honda Civic. I didn't know to ask for a carfax. I put my trust in the Sales Rep and Financial adviser to give the facts about car. I know it's not the Law but I really though Honda holds up there image. 1 year later 53,000 miles my car Blow Head Gastics, no warning signs at all. Because I was over 300 miles from warranty insurance wouldn't fix it. After spending 800 dollars getting car fix it still was running right. Went to Honda Dealer in Brandon asked for carfax and find out Car was in Accident 2 months before I purchase it. That would have made a Big different in my decision in purchasing the car. So the Friendlyness appeared to be honest, little did I know everything wasn't being revealed More

Awesome customer service! This dealership deserves five stars because they are so friendly. I did not feel pressured at any point buying my new Honda Civic. I dealt with Matt L This dealership deserves five stars because they are so friendly. I did not feel pressured at any point buying my new Honda Civic. I dealt with Matt Like and Christine Gilman. Both are very knowledgeable. I would definitely go back to this dealer in the future and I highly recommend anyone to go to this dealer. More

I purchased my vehicle at your dealership due to customer se I purchased my vehicle from your dealership due to customer service from Christopher Irvin. He was the only salesperson that called me back after my o I purchased my vehicle from your dealership due to customer service from Christopher Irvin. He was the only salesperson that called me back after my originally search. More

comfortable and professional I started with an email contact and the communication went on for about 6 weeks. No unusual pressure , always professional and I felt comfortable whe I started with an email contact and the communication went on for about 6 weeks. No unusual pressure , always professional and I felt comfortable when I arrived at dealership today. Overall a pleasant experience. More

Pleasantly Surprised This was my first time buying a car. I had been looking at the Mitsubishi Galant for a few weeks before I decided to inquire about it. I was truly ste This was my first time buying a car. I had been looking at the Mitsubishi Galant for a few weeks before I decided to inquire about it. I was truly stepping out on faith. I was nervous and scared, not thinking I would walk away with a car that I really wanted. Eric Palmer really made me and my mom feel comfortable. He made sure we had an understanding of the process and made us a great deal. Also, Matt Like always made sure we were okay and that we were taken care of. I am so thankful and couldn't be happier. After the trying year that I've had, this was truly a blessing. Thank you Eric and Matt! Thank you Honda of Gainesville!!! More

Great, as always! I dealt with Matt Like and James Quesenberry and both are very knowledgable and helpful. My wife and I have purchased Hondas from this dealer for year I dealt with Matt Like and James Quesenberry and both are very knowledgable and helpful. My wife and I have purchased Hondas from this dealer for years and are very satisfied with their sales and service departments. More