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Honda of Gainesville
Gainesville, FL
748 Reviews
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November 26, 2015
Best buying experiennce ever!!! I recently purchased my second Honda from Honda of Gainesville. James Quesenberry and Chris Irvin worked together with my husband and I to get the pe I recently purchased my second Honda from Honda of Gainesville. James Quesenberry and Chris Irvin worked together with my husband and I to get the perfect vehicle with the best financing possible. I can't thank James enough for his interest in me as a buyer in that he kept in contact with me via email before the purchase and listened to my concerns. Julio Perez did and outstanding job handling the paperwork and was very informative as we signed each piece of paperwork. This was the most pleasant experience my husband and I have had buying a new vehicle. I love my new 2016 CRV and I love Honda of Gainesville! More
by Nikki Owens
Employees Worked With
Chris Irvin, Julio Perez, James Quesenberry
November 25, 2015
HORRIBLE DEALERSHIP! I was at the beginning of a search for a vehicle and wanted to just test drive an Accord. my employer will be purchasing (cash outright) the vehicle f I was at the beginning of a search for a vehicle and wanted to just test drive an Accord. my employer will be purchasing (cash outright) the vehicle from a different dealership out of state and he wasn't in a position to make the decision. I of course told him this.The sales person Harry (who said he was the highest sales agent, most senior..yada yada) insisted I go through the "information gathering stage". I'm very hesitant to give out personal information, as these guys will not leave you alone once you test drive a car. I just wanted to test drive a vehicle. I didn't even want a price. They treat you as a criminal and not a customer. I am in sales and understand the "qualifying" process and the need to grow the database. After test driving two vehicles, I went to leave and the sales person offered me some water as it was very hot (and I'm disabled). I accepted, sat down and then the sales person said he will get in trouble if he doesn't get some information to meet his "prospect list" goals. I gave him my employers name and my work cell. I told him not to contact me at all, ever! If I was interested, the car will purchase from another dealer out of state. He agreed, telling me some most likely fake experience he had and understood. He came back FIFTEEN minutes later without water, but with an offer on the vehicles my employee test drove, which by the way, were $4k more than what I have found to be the prices. He obviously had no regard for what the customer was asking. Of course I chose to leave and reminded him not to contact me. 2 days later I get some "survey call" and he called me at 8pm the next day. I told him not to call ever again. He called 2 weeks later. My employer has been getting flyers and post cards since then and this sales guy called me 3 times and I got 4 robo calls trying to see if I was satisfied. Fast forward to last week. we decided it was the right time to purchase and we decided on an Accord EX-L. I decided to inquire with the dealership, via the internet, what the price would be. I got a generic reply saying please call some guy names Eric Palmer. My desire was to do this by email and in writing and I replied letting him know my wishes. He still called pretending to see if I got his e-mail. I told him to reply via e-mail only asking him not to call me. I got a generic quote without any detail of which color, trim or options were on this vehicle and it was also $3k higher than any other quote I received from area dealers. I replied asking for more information and got some cut and paste job about car washes, pin stripes and some other irrelevant dealer information. This morning I get a call from Eric Palmer again using the lame excuse of asking if I got his reply. When I asked him why he continued to call, he argued with me saying I am not doing business with Gainesville Honda and hung up on me. If this is how this dealership is run, with disrespect and contempt for it's potential customers, I can only imagine how badly they will treat you once you are stuck in their vehicle. Sadly, the only two Honda dealerships are owned by the same person and the other one won't let foreigners test drive and discriminates against foreigners. Oh, and lastly, Corporate is no help. They refer you back to the GM of the dealership. Needless to say I decided to get one of their competitors vehicle! More
by BC
Employees Worked With
Eric Palmer
November 21, 2015
Thank you James I couldn't be happier with my new honda pilot. I was shopping around and had no plans of buying a brand new car but when I talked with James at honda I couldn't be happier with my new honda pilot. I was shopping around and had no plans of buying a brand new car but when I talked with James at honda of Gainesville he was able to get me in a new car for less than what I was paying. I can't thank you enough James. My holiday traveling will be much more comfortable in my pilot!!! More
by Cindy
Employees Worked With
James Quesenberry
November 20, 2015
Civic trade Awesome experience. They really worked with me to get to the price point I needed and got me into a great car. This car purchases was an unexpected Awesome experience. They really worked with me to get to the price point I needed and got me into a great car. This car purchases was an unexpected need and they made it a great experience More
by IheartCivics
Employees Worked With
Chris Irvin, John Reeves
November 20, 2015
James ROCKS!!! I'm completely thankful James was the salesman that we bought our Honda from! He was very personable and knowledgeable! My Sugar and I have never enjo I'm completely thankful James was the salesman that we bought our Honda from! He was very personable and knowledgeable! My Sugar and I have never enjoyed buying a car until we bought our last car with James. We actually had a good time! He's honest and even took the time to show me all of the features to the car, which we've never been shown before when buying a new vehicle. I've told everyone about him and have recommended all of my friends to go see him when needing a new car. Thank you SO MUCH James for making this experience FUN!!! More
by krissyparmeter
Employees Worked With
James Quesenberry
November 12, 2015
Certified Accord Purchase I had a great experience at Honda of Gainesville. Korey listened to what I was in the market for, showed me the available cars and was responsive to m I had a great experience at Honda of Gainesville. Korey listened to what I was in the market for, showed me the available cars and was responsive to my questions throughout the decision making process. I am satisfied with the purchase and treatment by all the employees. It was a major factor in deciding to go with the car, as I believe the same level of service will flow into future maintenance experiences as they arise. Thanks Korey and team. More
by Melrose Resident
Employees Worked With
Korey Hines, Luis Espana
November 04, 2015
Pleasant experience Was very surprised to be greeted and treated by our salesperson, Jesse Waller. This was the first time I have ever had to deal with a salesman that Was very surprised to be greeted and treated by our salesperson, Jesse Waller. This was the first time I have ever had to deal with a salesman that treated my wife and I as people and not a number. Will definitely do business with this dealership, Jesse Waller in particular , in the future. Kermit and Donna More
by Kermitandonna
Employees Worked With
John Reeves, Jesse Waller
November 04, 2015
Pleasantly disappointed Disappointed vb :fail to satisfy expectation of I went to Honda of Gainesville and expected my saleman, Mr. Korey Hines, to be deceitful, manipulat Disappointed vb :fail to satisfy expectation of I went to Honda of Gainesville and expected my saleman, Mr. Korey Hines, to be deceitful, manipulative and untrustworthy........... I was disappointed. I expected Mr. Korey Hines not to listen to me, and attempt to sell me a car I did not want..........I was disappointed. I expected The finance department to underpay me for my trade, and tell me I did not qualify for a car loan......... I was disappointed. I expected Mr. Dan Like (General Manager) to be callous, arrogant, and dishonest............ I was truly disappointed. I thought Honda of Gainesville was just like every other dealership; they did not care or understand that to certain individuals and families, a vehicle decides whether you can feed your family, get to a hospital, take care of a relative or deliver food and clothes to the Atlanta mission, or Hosea feed the hungry organization.............once again, I was dispointed. I don't know that the exceptional people at Gainesville Honda understand that they don't just sell cars,.............you guys sale hope. Bravo ladies and gentlemen, BRAVO. More
by Peetlo
Employees Worked With
Dan Like, Korey Hines, Julio Perez
October 28, 2015
Hassle free I dealt with Chris and it was super easy, he even brought the car to my job for me to look at ( i work close). I've only bought one other car(not from I dealt with Chris and it was super easy, he even brought the car to my job for me to look at ( i work close). I've only bought one other car(not from here), but this was definitely super easy and I love my new car! I also talked to Luis in Finance and he was super awesome too. Just nice all around and hassle free. More
by Bnjolly
Employees Worked With
Chris Irvin, Luis Espana
October 26, 2015
Amazing service Chris Irvin is an amazing salesman! I have been coming to him for over a year and every time I have dealt with him is never pushes anything on me. I t Chris Irvin is an amazing salesman! I have been coming to him for over a year and every time I have dealt with him is never pushes anything on me. I traded in a used vehicle and got a new Honda Accord and I couldn't be happier with the recent trade. I definitely plan on coming back to Honda of Gainesville in the years to come and purchase my vehicles directly with them and only them. If you are looking for a vehicle of any kind make sure you come here because they will definitely treat you right every time! More
by extremelyhappy
Employees Worked With
Chris Irvin, Julio Perez
