Back

Great Falls Honda - Service Center

Great Falls, MT

4.9
68 Reviews

68 Reviews of Great Falls Honda - Service Center

Sort by
August 09, 2023

They are always willing to listen to my concerns and try to find a way to solve any problems. They explain things clearly and I appreciate their honesty. More

by jsvalleyview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know anyone’s name. 😔
Aug 09, 2023 -

Great Falls Honda responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Lithia Honda of Great Falls for all of your automotive needs. We thank you for your business.

July 22, 2023

Friendly! !Easy to work with and superior customer service. They are also very quick to take care of what you went in for. More

by Doreengondeiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of his name.
Jul 22, 2023 -

Great Falls Honda responded

Thank you for the great rating and review. We are happy to see our Service Team at Lithia Honda of Great Falls was very friendly and provided superior customer service. We thank you for your business.

July 07, 2023

They are always amazing in the service department! ! Thank you fir taking care of my R More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice
Jul 08, 2023 -

Great Falls Honda responded

Hi, Amber. We are so grateful for your continued loyalty here at Lithia Honda of Great Falls. We are proud to read our incredible Service Team is always amazing when handling your car. Thank you for your business.

March 30, 2023

Good service. Warranty work done quickly and in time. Will use again for future work More

by dbradcall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Great Falls Honda responded

Hello, Lithia Honda of Great Falls wants to thank you for your positive review and rating. We are pleased to learn that we have earned your return business and feel free to let us know how we can earn that fifth star. We hope you have a great day.

January 31, 2023

From buying my car to maintaining it, service has been awesome! I can’t say enough good about my experience with them; I never feel like I’m getting ripped off. Genuine, friendly service makes a huge diff More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenn Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Great Falls Honda responded

Hello Aaron, we appreciate your 5-star review of our service! Each review is carefully reviewed by Lithia Honda of Great Falls. We are pleased to offer you the positive experience that led to your rating. Contact us if you require additional assistance, and one of our helpful staff members will assist you. Have a wonderful day.

December 24, 2022

We’ve been going there for years and I’ve always had great service. Today, however, was exceptional. We called late Friday afternoon needing a battery and were so grateful they could accommodate us on s More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Great Falls Honda responded

Hello Carol, we are excited to read that our Service Team was friendly, helpful, and pleasant ensuring you had a top-notch experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if we can be any further assistance here at Lithia Honda of Great Falls.

September 14, 2022

I had the compressor replaced in my 2016 Honda Pilot after the service department noted the problem during a routine oil change. Not only was the work done in a timely and professional manner, the serv More

by Ken Waag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Great Falls Honda responded

Ken, thank you for taking the time to share this wonderful feedback with us. We are honored to provide professional, helpful service to all of our guests and we are happy to see that this was reflected in your experience working with the Lithia Honda of Great Falls team. We appreciate your confidence in our service staff to take care of your Honda Pilot. Have a wonderful day!

August 25, 2022

We purchased our CRV new in 2015 and have used the dealership for all our service needs. They're great! More

by keithrousselle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stanley Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Great Falls Honda responded

Hello Keith, we are pleased to learn that our team here at Lithia Honda of Great Falls is here for all your service needs. Let us know if we can assist you with your Honda CR-V in the near future.

July 27, 2022

Check in was a breeze. Mechanics consulted me before doing work. I was kept updated on the progress. Check out was quick. More

by FURRIEI151
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mack Nidros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Great Falls Honda responded

Thank you for choosing Lithia Honda of Great Falls. We are happy to know your experience was good and look forward to helping you with any of your future needs.

July 23, 2022

Broke down on a Monday evening and had to be towed to the dealership. They were able to squeeze us in on Tuesday afternoon and get parts to put us back on the road Wednesday morning. You couldn’t ask for mo More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Liestman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Great Falls Honda responded

Thank you for taking the time to share this wonderful feedback with us. We are honored to provide professional, helpful service to all of our guests and we are happy to see that this was reflected in your experience working with the Lithia Honda of Great Falls team. We appreciate your business and look forward to seeing you again next time.

1
...