Honda of Harvey

Great experience at Honda of Harvey; Myron Hawkins was professional, patient, and made everything smooth. professional, patient, and made everything smooth. More

Good service. They text you to let you know when your car is in the process and text/call when it’s done. They tell you what you need to get done but no pressure. They text you to let you know when your car is in the process and text/call when it’s done. They tell you what you need to get done but no pressure. More

Mr. Myron Hawkins and the staff displayed great professionalism and customer service. They addressed all of my questions and my concerns. professionalism and customer service. They addressed all of my questions and my concerns. More

Nick Kiger did an excellent job of handling the transaction - not in the least “pushy” or overbearing - very smooth presentation and worked hard to seal the deal - highly recommended - Honda of Har transaction - not in the least “pushy” or overbearing - very smooth presentation and worked hard to seal the deal - highly recommended - Honda of Harvey did right by us More

Friendly employees, great service. Prompt service & very knowledgeable staff. Thanks for great service. Appreciate your help. Prompt service & very knowledgeable staff. Thanks for great service. Appreciate your help. More

I DO NOT RECOMMEND HONDA OF HARVEY FOR SERVICE! ! They failed to diagnose the original problem that I brought my car in for and I got three different explanations from three different people as to w ! They failed to diagnose the original problem that I brought my car in for and I got three different explanations from three different people as to why. I still paid $2000 to have my AC compressor replaced, and the very next day it began spewing freon and making a horrible clunking sound, so I had to return the car for ANOTHER fix. This time for a problem they caused. I asked for a courtesy car, since I had been without a car for 10 days and was looking at another stretch without one, but they said none were available without so much as checking. I asked for regular updates on the progress of this SECOND repair when I dropped it off two business days ago and had to call them today to ask for an update. The woman who answered the phone knew nothing. So now it has been two weeks that I don't have a working vehicle because 1) they didn't fix or even diagnose the original problem and the collective service department couldn't agree on an explanation why, 2) the $2000 fix they did do wasn't a fix at all and ended in an eruption of freon and 3) the level of service has been sub-par at best and not once has anyone from the team tried to offer any kind of assistance or follow up about a courtesy car for my troubles while they clean up the mess they made of my AC. Not to mention, yet again, the original problem that I came to them for and no one can tell me why exactly they didn't bother trying to diagnose it. More

I am complaining about Honda at Harvey in Louisiana because of poor communication with the appointments team and service team. The service team informed me that they do not take appointments and that i because of poor communication with the appointments team and service team. The service team informed me that they do not take appointments and that it is first come, first serve and this was not relayed to me when I called the agent on the phone. I also requested a call back from Honda at Harvey and did not receive a call back after 1-2 weeks. I called 2-3x requesting a call back for simple information like duration of car service and cost but no one was able to assist me. I am requesting for improvements in service at this location. All Honda locations need to a take an effective communication course. More