Honda of Huntersville

Alex is very unprofessional. I wish I could give negative rating here. He literally cheated me. I got the price locked for a 22 CRV EXL by paying advance and on the day of delivery, while finishing the paper rating here. He literally cheated me. I got the price locked for a 22 CRV EXL by paying advance and on the day of delivery, while finishing the paper work he says the price was for a 2021 model. In first place there was no 21 CRV EXL in the inventory. This guy purposefully didn't give me the Honda finance promotional interest rate as well. Extremely bad experience with my purchase. I know this guy cheated since a friend who got the same price deal by quoting my purchase order but luckily for him dealt with another sales manager , so he didn't have to go through all the pain I had to go through and also got the Honda promotional interest rate. The sales manager I spoke to initially and set up the deal wasn't there at the time of paperwork and this guy and all others at the dealership made a very painful car purchase experience. Any new buyers, beware of this guy and also please keep a copy of every paper if you have to return to dealership to finish paperwork. More

Ms Jenny is at Hall Honda dealership was very consistent , helpful in making whole car buying a nice experience. In this time of lesser inventory available in market , she went an extra mile and did. g , helpful in making whole car buying a nice experience. In this time of lesser inventory available in market , she went an extra mile and did. great job. Her manager Robert is lucky to have a auch hard worker in his team. I would recommend my friends and our folks to go to Hall Honda and ask for Jenny n team. We wish Jenny lot of luck for her future !! More

Jenny and Scott were really helpful, answered all my questions and made my car purchase very easy and smooth. Excellent service, they were upfront and very honest. questions and made my car purchase very easy and smooth. Excellent service, they were upfront and very honest. More

I had an appointment today with Carlos on a used Acura RDX. What a DISPPOINTMENT. The interior on driver's side was TRASHED. Driver door was stained BAD, rockers had DEEP scratches in it and driver's seat RDX. What a DISPPOINTMENT. The interior on driver's side was TRASHED. Driver door was stained BAD, rockers had DEEP scratches in it and driver's seat was pancaked. Price on vehicle was almost $46,000. It had less than 12,000 miles on it. They never fixed any of these items before customers see it. NO RECONDITIONING at all. I can't recommend dealer due to POOR dealership presentation. Get it right before ANY customers see your vehicles. More

I purchased HONDA Pilot and Noe was the sales person. He provided excellent service and it was very easy for us to make the decision. provided excellent service and it was very easy for us to make the decision. More

Jenny is awesome!! I purchased my Honda CRV in July 2021. Jenny is very caring. Jenny is very caring. More

Very pleased with my purchase experience with Hall Honda, and especially Faisal Alsholi in Sales. He did an excellent job with regular communications for only what was important at a pace that worked well fo and especially Faisal Alsholi in Sales. He did an excellent job with regular communications for only what was important at a pace that worked well for me and my schedule. Faisal was never pushy, understood right at the start what my objectives were and focused on meeting those for me. I've worked with many dealerships over the years, and this is the first time I felt that a dealership understood the value of building a long-term relationship with a customer. I watched very closely, in all my interactions with Hall Honda through the Sales lifecycle process in my purchase, to ensure Hall approached each step knowing future car purchases and service visits, plus word of mouth reputation meant more to them than making a sale. Extremely important given the current economic situation and supply/demand position the industry has on consumers. Looking forwards to the continued customer service and sales opportunity, and I'm confident Hall Honda will keep the positive, customer relationship focused momentum going! Thank you Faisal and Hall Honda team. More

Great place! Great people! Jenny is a pleasure to work With and understands a customers needs and wants. With and understands a customers needs and wants. More

Chris Hart was professional and helpful as was the entire team from sales to finance. He treated me with respect and made sure I received the best care! While my husband was deployed I purchased my new accor team from sales to finance. He treated me with respect and made sure I received the best care! While my husband was deployed I purchased my new accord and needed a ride to the dealership. He picked me up from my home and got me to the dealership safely. Everything was a smooth seamless process. Would highly recommend using Hall for your Honda needs! More

Great team and outstanding customer service. Nathan was very nice with me and helpful every step of the purchasing process👍 very nice with me and helpful every step of the purchasing process👍 More