Honda of Huntersville
Huntersville, NC
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I experienced the best service and communication today. Raven in Service is amazing. She called on my extended warranty and got it all covered for the repairs needed. She communicated throughout the ent Raven in Service is amazing. She called on my extended warranty and got it all covered for the repairs needed. She communicated throughout the entire process. I would highly recommend them for service for your Honda. More
Bought a new CRV two weeks ago from Hall Honda (very positive experience with Jamie Sales). Part of deal included install of crossbars on roof rack. Got a call last week from “Service” Dept. to arrange positive experience with Jamie Sales). Part of deal included install of crossbars on roof rack. Got a call last week from “Service” Dept. to arrange install of crossbars. I asked man about how long the install would take. He said “about 1 1/2 hours, 2 hours tops”. Took the car in yesterday, arrived at 9:25 for my 9:30 appointment. At the 2 1/2 hour mark, I asked my service rep about how much longer it would take. She went to check on status of the install. She returned and said “Corey says it will be just a little longer”. FINALLY, at the 3 1/2 hour mark, the service rep advised the work was completed. I asked to speak to the “Service” Manager. She took me to him. I advised him it took 3 1/2 hours for an install that I was told would take “1 1/2 hours, 2 hours tops”. He said it should not have taken 3 1/2 hours and said that job should “take about 1 1/2 hours”. He offered no I’m truly sorry or I sincerely apologize. No, no - his only comment was “that’s not right, I’ll have to look into it” (whatever that was supposed to mean), Yeah, sure!. Maybe Hall Honda should change that department name from “Service” Dept. to the Repair, Maintenance and Installation Dept. as “Service” is not what was provided, and the “Service” Manage appears clueless as to the meaning of Service. More
This was the Best Buying experience I have ever had. Mike Barbeau and the finance guys were so honest and great to work with. This is my 4th Honda Purchase and only plan on buying Honda’s in the future. Mike Barbeau and the finance guys were so honest and great to work with. This is my 4th Honda Purchase and only plan on buying Honda’s in the future. Thank you all for such a smooth transaction!!! More
Worked with Adam buying a 2021 Hrv sport awd….. best car buying experience I’ve ever had…. Adam was professional, respectful and courteous…. Would recommend him highly. buying experience I’ve ever had…. Adam was professional, respectful and courteous…. Would recommend him highly. More
Jamie is great! He represented us for what we wanted to accomplish and when we felt like we needed to sleep on it he gave us the space we needed to come to the final decision. Great guy and easy to get alo accomplish and when we felt like we needed to sleep on it he gave us the space we needed to come to the final decision. Great guy and easy to get along with. Worked with Charles in finance and he was very helpful and friendly as well. More
I can’t say enough great things about Mike Barbeau and the staff at Hall Honda. Mike is the most honest upfront no pressure sales guy that was so easy to work with. Mike and the team made the buying exper the staff at Hall Honda. Mike is the most honest upfront no pressure sales guy that was so easy to work with. Mike and the team made the buying experience so fast and easy. I was in and out with a new car in less than 3 hours. Anyone in the market for a new or pre-owned car call Mike Barbeau and team at Hall Honda Huntersville !!!! More




