
Honda of Huntersville
Huntersville, NC
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Very poor customer service from the sales group. I was very interested in a Honda Ridgeline RTL-E they had in stock. I initially tried working with the internet group for a week exchanging daily emai I was very interested in a Honda Ridgeline RTL-E they had in stock. I initially tried working with the internet group for a week exchanging daily emails requesting a quote. Since none was provided I emailed the sales manager but did not receive a response. I finally called the sales group telling them I was very interested and requested a quote for the Ridgeline minus my trade in. I also told them I would pay the remainder of what was owed in cash. Since I live about 3-hrs from the dealership so I wanted to an approximate cost so the deal could be finalized in one visit. I was told to expect the quote that Tuesday night. However, I did not receive the quote that night or the the following two days. I left email messages and phone calls. I checked the website each day and the truck was still listed until Friday of that week when it no longer appeared on their inventory list. I then finally received a return call on stating the truck was sold but no apology on the lack or response. More
Awesome salesperson!! This my second purchase Dominique has help me make. I purchased honda accord with his help. He was knowledgeable when i asked questions and his perso This my second purchase Dominique has help me make. I purchased honda accord with his help. He was knowledgeable when i asked questions and his personality made the process super easy. I would definitely recommend Dom as a salesperson. Great sales person. thank you Dominique!! Joanna Diaz More
Great Service We have been Honda owners for over 20 years. Recently our 2013 CRV came off lease. After visiting two other Honda dealerships we came to Priority. We have been Honda owners for over 20 years. Recently our 2013 CRV came off lease. After visiting two other Honda dealerships we came to Priority. Victoria Moore and Lester McKoy teamed together to provide us with the 2017 CRV. Lester was outstanding in his follow up and delivery of the vehicle. We could not have ask for more personal attention and an attitude that they truly wanted our business. It is really true. Priority For Life! We're looking forward to taking our new CRV in for service. Great dealership with outstanding employees! Thank you Victoria and Lester. More
Best Experience in Service I brought in my car with a check engine light for a second opinion. Another shop had suggested a laundry list of work to be done on the car beyond the I brought in my car with a check engine light for a second opinion. Another shop had suggested a laundry list of work to be done on the car beyond the necessary step of replacing the O2 sensor. Priority checked everything again and explained which work was actually needed and what could wait (or wasn't even something to worry about). They also did all the work for less than the other shop had quoted. There were a few snags along the way to completing the work, but Priority got me a car while work was being done and kept me in the loop every step of the way. They even brought out parts to show me what was wrong and explain what they were doing to fix everything. This was hands down the best experience I've had servicing my car, even though it was a substantial amount of work to be done! More
Pleasurable, "Always". Thanks to Mr. James Comey, for keeping both my wife and I up-to-date on services due. We enjoy the informative manner in which needed services can be Thanks to Mr. James Comey, for keeping both my wife and I up-to-date on services due. We enjoy the informative manner in which needed services can be rearranged. I definitely tell friends about Priority Honda outstanding, professional employees and reasonable prices for auto repair. THANKS FOR PRIORITY HONDA and Mr. JIM COMEY (Service Dept.) More
Best buying experience! I would highly recommend Tyrese Lee any day. He made the buying experience great. He also followed up with me even after the sale. I told him what I I would highly recommend Tyrese Lee any day. He made the buying experience great. He also followed up with me even after the sale. I told him what I was looking for in a vehicle and he help me find a car fit for me. More
Mike Gaston was very helpful and made my experience so easy. I will definitely come back to this dealership. I think that you guys need more employees like Mike Gaston. It was so easy and he also made me feel co I will definitely come back to this dealership. I think that you guys need more employees like Mike Gaston. It was so easy and he also made me feel comfortable. I really didn't expect to get my car the same day that I walked in. Mike made it happen. Thank you sir. More
Great experience and personalable. Knowledgable. Down to earth. No hassle. Gave options Good location laid back. Pleasant environment willing to give quotes and offe and personalable. Knowledgable. Down to earth. No hassle. Gave options Good location laid back. Pleasant environment willing to give quotes and offer deals like free oil chanes More
Awesome Job I really appreciate all that Chris Coley has done assisting my husband and I with everything. He never fails to exceed our expectations. I would recom I really appreciate all that Chris Coley has done assisting my husband and I with everything. He never fails to exceed our expectations. I would recommend this dealership and the service tech. More
Took great care of us from the beginning!!! Very friendly and professional... Great people skills, very down to earth, never made us feel rushed to make a decision. Followed up nicely. Made us f Very friendly and professional... Great people skills, very down to earth, never made us feel rushed to make a decision. Followed up nicely. Made us feel very welcome. More