Honda of Indian Trail
Indian Trail, NC
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I was looking for a used Toyota Corolla and like many buyers today did some research and hunting on line. I found that Metro Honda had a low mileage one listed so I called to inquire. Randall asked if he buyers today did some research and hunting on line. I found that Metro Honda had a low mileage one listed so I called to inquire. Randall asked if he could call me back because he wanted to locate the car first. Withtin a few minutes he called me and said it was a great car and would I like to come test drive it. When I arrived it was parked out front waiting. We took it out and Randall was encouraging and professional. He and the sales manager then allowed me to take it for an hour so I could show my wife. We bought the car that day. The finance person who handled the paperwork was the best and most efficient I have ever dealt with. All in all an excellent experience - I would return and ask for Randall to help with any future car buying needs. More
Malachi was great to work with and I had a wonderful experience. I went to another Honda Dealer before going to Metro and that experience was terrible compared to this! The deal was made within a week experience. I went to another Honda Dealer before going to Metro and that experience was terrible compared to this! The deal was made within a week and I have no regrets. I was in and out in an hour when I picked up my new car. Perfect! Thank you! More
Everyone that we dealt with was courteous and professional. It was obvious to us immediately that the sales representative would help us to find a car that would fit our needs and our budget. T professional. It was obvious to us immediately that the sales representative would help us to find a car that would fit our needs and our budget. The finance officer helped us to find a lower rate of interest on our loan than I had been able to find at my bank. All these people made us to feel like we were "special" customers. More
First time I have had a pleasant experience purchasing a vehicle. Very friendly staff, including the sales manager, no "typical car saleman pitch" was used. I would recommend this dealer and salesman to an vehicle. Very friendly staff, including the sales manager, no "typical car saleman pitch" was used. I would recommend this dealer and salesman to anyone who would be interested in purchasing a new or used car. More
Excellent service. Friendly and very helpful. I was very impressed with Frank,s knowledge of Honda, but also the history. When he talked, there was a lot of pride. This is my third Honda. Not only the car impressed with Frank,s knowledge of Honda, but also the history. When he talked, there was a lot of pride. This is my third Honda. Not only the car is great, but the Service Department is outstanding. The waiting room meets the need of everyone. More
Roberto was very knowledgeable and helped me find a car in the price range I gave him. He didn't ever try to sell me something I didn't want and came across as very honest about the quality. All of the s in the price range I gave him. He didn't ever try to sell me something I didn't want and came across as very honest about the quality. All of the staff were very friendly - and the waiting area is great because of the magazines, tv and video games. More
meet a lot of the staff while i was there. everyone was very friendly. jerold gave me a tour of the service area so that when i come for maintance on my car i will know where to go. i thought that was ve very friendly. jerold gave me a tour of the service area so that when i come for maintance on my car i will know where to go. i thought that was very helpful. sam, the finance guy, was also very nice and thoughtful, willing to work with my on all my options and made sured i understood. More
The people that helped me buy a car were great. They were extremely nice, not pushy, and truly wanted me to have a great experience. They worked with me and made sure I was completely happy with my pur were extremely nice, not pushy, and truly wanted me to have a great experience. They worked with me and made sure I was completely happy with my purchase. I was able to review and test different cars and models, without being pushed in any specific direction. I was given a variety of options from cars to payment plans. I couldn't have asked for a better team of people when purchasing my car. More
When it was time for our family to get rid of our gas guzzler and shop a new car we were referred to Roberto. I loved it mainly because he was able to walk us through the entire process in Spanish, whic guzzler and shop a new car we were referred to Roberto. I loved it mainly because he was able to walk us through the entire process in Spanish, which for my wife is an absolute necessity. He was honest, friendly, and knowledgeable about not only the car we were buying - but our trade-in as well. He was able to get us a great deal with all the features we wanted. Most importantly, he was able to get us what we wanted in a trade-in which made our process a lot smoother. He was prompt with our appointment and made sure our son was well taken care of and out of our way. My son had a great time there, and didn't ask to leave once! Which is a HUGE plus when buying a new car! I would not only recommend Metro Honda, but its finance department, and most of all Roberto Gonzalez. His bilingual skill is a unique quality that is rarely found in Charlotte. I would definitely buy from there again. More
At the end of April,my wife and I decided it was time to replace my 2001 Accord Coupe with a 2009 Accord EX-L 4-door. Since 1998, we have have now purchased four new Honda's from Frank Clark. Frank was prev replace my 2001 Accord Coupe with a 2009 Accord EX-L 4-door. Since 1998, we have have now purchased four new Honda's from Frank Clark. Frank was previously with another Honda Dealer in the area. When we found out that he and and many of the service department employees left the previous dealer, we immediately took all of our service and car purchase business to Metro Honda. Since then we have received excellent service at fair prices. Frank is knowledgeable, professional and for us, a low pressure sales associate. He has been great to work with on all of our new Honda purchases and patient as my wife and I usually make many visits to the Dealer as we decide on exactly what we want. The entire purchase process was quick and easy. David Helms was excellent to work with as we worked through the finance process. I highly recommend Frank clark and Metro Honda of Union County. More

