Honda of Indian Trail
Indian Trail, NC
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The easiest and most efficient use of my time by any dealership for any car purchase! No unnecessary waiting or "jumping" thru hoops like lots of dealerships make you do before settling on a deal. Very dealership for any car purchase! No unnecessary waiting or "jumping" thru hoops like lots of dealerships make you do before settling on a deal. Very straight forward and professional! We made the deal by using the internet and all the paperwork was complete when we arrived. In addition, the new vehicle had been serviced and washed when we arrived. No waiting on that. More
Great service. Nice and clean took there time with me and answered all important questions. would reccommend friends and family to this dealership. thanks for being east to deal with and communicate with. answered all important questions. would reccommend friends and family to this dealership. thanks for being east to deal with and communicate with. look forward to working with you guys again. More
Jeremy was very helpful when I brought my car in to have it serviced. He answered all my questions and was very friendly. I would definetly recommend Jeremy to my friends and anyone who needed their car ser it serviced. He answered all my questions and was very friendly. I would definetly recommend Jeremy to my friends and anyone who needed their car serviced. It was a pleasant experience all around. More
Second to None Dealership - Listen Up! I purchased a Second to None Dealership - Listen Up! I purchased a used Honda Ridgeline from Metro Honda this month. It was located online and it was better than Second to None Dealership - Listen Up! I purchased a used Honda Ridgeline from Metro Honda this month. It was located online and it was better than described on the internet. Thomas Dula was able to hold the Honda until I got off from work due to my schedule which was a great courtesy. When I saw the vehicle I was like wow and was wondering if there was anything wrong ith the Honda that I could not see. Thomas and Duane (MGR) hooked me up on a test drive. When it came to buying the car, Thomas and Duane were straight up including the finance mgr (I can't remember his name,but he is related to a former UNCC B-Ball coach - one question and you can find out). Most finance Mgrs that I have dealt with have tried to sell you everything including your name. I was in and out of his office in 5 to 10 minutes and he was ver clear and professional. I had a few minor things that needed to be done that was covered under waranty. When I presented this to them- they said YES period. I dealt with Alex in service and he is very knowledgeable and professional. Alex is also very easy to work with. I also want to point out that Duane was in a meeting when I arrived to get my car service and he left the meeting to make sure I was taken care of in the service department. The waiting area is awesome - makes me want to just hang out. They have free internet, free games, free coffee, cable TV, a children's room, and probaly something else I missed. The head MGR understands what the customer needs when buying a car. In conclusion it seemms that most dealerships forget about you once they get your money unless you are ready to purchase another car, but Metro understands the big picture - they realize that its just the beginning of a customer/seller relationship. P.S. - I am trying to take my Mom to get a car on Friday Call me if you want me to tell you in person 704-634-9093 John More
I recently took my Honda Accord in for a routine oil change and tire rotation. Jeremy was very helpful and friendly. I was very impressed by the dealership. It was really nice and kept clean. It did not change and tire rotation. Jeremy was very helpful and friendly. I was very impressed by the dealership. It was really nice and kept clean. It did not take them long to finish with my car. Excellent Customer Service! I will definitely be back! Thank you Jeremy and Thank you Metro Honda! More
Jeremy Allison was very kind, courteous, and very professional. He has been servicing my car for a few years now and has always been very proficient in his work. He does all my mileage checkups, oil professional. He has been servicing my car for a few years now and has always been very proficient in his work. He does all my mileage checkups, oil changes, brakes, etc. I have never had any problems with getting my car within the time frame he gave me. I also have never had any probelms other than what he has diagnosed. I have always been treated with the upmost respect from him and the dealership as a whole. More
I was pleased with the sales experience and delighted by the level of attention I receive from the Service staff at Metro. These guys rock! For instance, Eric the service manger, let me talk to the mechan the level of attention I receive from the Service staff at Metro. These guys rock! For instance, Eric the service manger, let me talk to the mechanic who serviced my car. It is refreshing to be able to have a conversation with the individual who was under the hood. This transparency let me know that I was dealing with master mechanic. Paul was his name and he left me knowing the job was done right. To me, this type of approach is a big differentiator between dealerships. More
Traveling from out of state was a worry for me. Kris Childs and Robert Duncan took all my worries away. Very professional and stand-up guys. What they said one the phone did not change when I got to t Childs and Robert Duncan took all my worries away. Very professional and stand-up guys. What they said one the phone did not change when I got to the deslership. This buying experience was great, the miles don't matter when you are treat in such a professional way. More
I was having some problems with my car. Alex was very imformative on what I need and how much it would cost. He had me at his best interest and really showed me that he cares. Since I am very big on cust imformative on what I need and how much it would cost. He had me at his best interest and really showed me that he cares. Since I am very big on customer service I felt like Alex really went above and beyond. More
I don't live in the area but i was visiting family and needed and oil change, I was extremely pleased with the customer support i got. This company definitely makes their customers feel 100% top of the li needed and oil change, I was extremely pleased with the customer support i got. This company definitely makes their customers feel 100% top of the line. I have already recommended this company to my family, and i will recommended to my friends as well More
