Honda of Jefferson City - Service Center

Very helpful and very kind and courteous. Very helpful and very kind and courteous as well. I had a faulty battery and they took care of this for me. I was very appreciative. Very helpful and very kind and courteous as well. I had a faulty battery and they took care of this for me. I was very appreciative. More

Recall Repair I received a recall repair from the Honda headquarters. I contacted the local dealership in Jefferson City and they set up an appointment. They prov I received a recall repair from the Honda headquarters. I contacted the local dealership in Jefferson City and they set up an appointment. They provided excellent service, including the shuttle service dropping off and picking me back up from my office when the repair was complete. Great people to work with! More

Airbag recall service Although the waiting room was pleasant it took 3 hours for the airbag issue, correction of front lower arm bushings and a new cabin air filter. Also, Although the waiting room was pleasant it took 3 hours for the airbag issue, correction of front lower arm bushings and a new cabin air filter. Also, I had scheduled this work for Monday (Nov 26), but ‘somebody’ put the wrong date in the computer. To be fair, you rescheduled this appt. for 2 days later. More

Excellent Service I like Honda service center because of the prompt and professional service. The staff is very friendly and courteous. They are very attentive and k I like Honda service center because of the prompt and professional service. The staff is very friendly and courteous. They are very attentive and keep you updated on the progress of your service. I highly recomnend Honda's service center over any other in Jefferson City. More

Service bulletin 16-002 on a 2013 Honda Accord EXLV6 I used to have good experiences with Honda Service in JC, but lately it's been poor. I have bought 3 new Honda's from here and have become increasingl I used to have good experiences with Honda Service in JC, but lately it's been poor. I have bought 3 new Honda's from here and have become increasingly dissatisfied with the customer service of the service advisors. I have not ever said anything bad as of yet, but it has come to that point to bring it to your attention. I will just comment on my last experience. Once I pulled in to the service area, I asked the advisor about the problem (who I had two previous conversations about). He immediately cut me off and said that he needed to look at it and started blaming me for issues in reference to what I have done to address the service bulletin (which I was forced to do because they could not get the parts for a few days). After the service was done as per the bulletin, the car (a 2013 Honda Accord EXLV6) the car started acting up just as it had done prior to this service. Now that the car is back to it's old business, it has created a potential safety hazard for my wife who works in downtown St. Louis. Her car doesn't start, just as it did prior to the service department addressing the issue. The car has a new starter and new battery and still has the same issue that it did prior to any work being done. More

Oil change and factory recall I went for a regular oil change and tire rotation. The service writer discovered a recall on my van. He checked on the parts and scheduled the work to I went for a regular oil change and tire rotation. The service writer discovered a recall on my van. He checked on the parts and scheduled the work to be done. After a realization by the mechanic that the work was not going to be finished before closing , Mike put me in a loaner car so that I could go home and return the next morning when the work was completed. He arranged for a complementary car wash so my car was ready to go the next morning. More

Tyler was great got me in a timely manner and great service They were able to get me in without as appointment when my tire was flat. Didn't try to sell me new tires when all I needed was a patch. Got it in and They were able to get me in without as appointment when my tire was flat. Didn't try to sell me new tires when all I needed was a patch. Got it in and out of the shop. Tyler was great! More

Recall, oil change, tire rotation Kent and his team took great care of us on our last visit. He made recommendations according to the mileage of our pilot and previous maintenance we’v Kent and his team took great care of us on our last visit. He made recommendations according to the mileage of our pilot and previous maintenance we’ve had done. More

Fast and friendly Brought vehicle in for routine maintenance and a safety recall. Was in and out in about 40 minutes. Was expecting at least an hour, but very pleased Brought vehicle in for routine maintenance and a safety recall. Was in and out in about 40 minutes. Was expecting at least an hour, but very pleased as I had other places to visit. More

First Oil Change Kent was great! He took his time to explain some settings I didnt knownabout on my Accord. This was my first oil change for my vehicle and at this dea Kent was great! He took his time to explain some settings I didnt knownabout on my Accord. This was my first oil change for my vehicle and at this dealer. Very pleased with service! More