Honda of Jefferson City - Service Center

lie Lies and more lies Took two weeks for install on something I was promised the following Monday after purchasing the car then was told it would take 6 hrs to complete a 2 Took two weeks for install on something I was promised the following Monday after purchasing the car then was told it would take 6 hrs to complete a 2 hr job then after getting made and addressing my concerns and asking to be refunded and told them we wanted to take it somewhere else they completed it in 3 hrs very disappointed in the untrustworthy services my wife went through and had I not called and addressed my concerns they would have hung her out to die very dissatisfied with Jefferson City Honda and will never return for services or purchases More

Rocks So thankful for the help of the gentleman at the desk. I hate that I can’t remember his name! He was working the desk around one on 04/04. He got me i So thankful for the help of the gentleman at the desk. I hate that I can’t remember his name! He was working the desk around one on 04/04. He got me in early and fixed the problem without charging me. I will be back! More

Friendly and effecient My car was serviced at the time of my appointment; they took my car back as soon as I got there. The service was friendly and done in a timely manner My car was serviced at the time of my appointment; they took my car back as soon as I got there. The service was friendly and done in a timely manner. More

Customer service Tyler has been very helpful and supportive. Most of the staff are very pleasant. They have been helping me for a long time to have my navigation fix. Tyler has been very helpful and supportive. Most of the staff are very pleasant. They have been helping me for a long time to have my navigation fix. More

Informative & honest service advice. Free soda as well as coffee would be nice. Free car wash after service would be nice. Service discount for out of town customeres service advice. Free soda as well as coffee would be nice. Free car wash after service would be nice. Service discount for out of town customeres to help off-set gasoline cost would be appreciated (Columbia, Missouri Customer)😊. More

Pleasant Experience The guys at Honda always get me right in and I never wait very long for my oil changes. I appreciate their urgency since I am always in a hurry. The guys at Honda always get me right in and I never wait very long for my oil changes. I appreciate their urgency since I am always in a hurry. More

Tried to make me pay for warranty work. This dealership said my computer software update was not covered under my bumper to bumper warranty that I purchased with my 2016 Pilot. I called my This dealership said my computer software update was not covered under my bumper to bumper warranty that I purchased with my 2016 Pilot. I called my dealership back home and they explained that the coverage was under Honda’s own warranty. They did apologize and the work was good, but I am moving to MO and am worried about any more warranty issues. I have my contacts back home saved for just such a situation. They were great. I first called the warranty company and they were confused as to why it was not covered and told me to call my dealership. I spent more time battling on the phone than it took to get the work done. Micheal was professional and friendly. He went to lunch when I mentioned the work was covered to the next gentleman, he said nothing, grabbed the paperwork and left. I had to ask him what they were doing before he said anything to me. More

Good service. Nice people. Be careful on the extra services they recommend. Honda says to replace the transmission fluid at 90k mikes and they were trying to convince my wife t Be careful on the extra services they recommend. Honda says to replace the transmission fluid at 90k mikes and they were trying to convince my wife to have it dine at 35k mikes. More

Great service from Tyler ! I have to say that I had some difficulty finally getting around to someone who could answer my questions. I finally got a hold of Tyler in the serv ! I have to say that I had some difficulty finally getting around to someone who could answer my questions. I finally got a hold of Tyler in the service department and he was awesome ! He was able to answer my questions and able to help me make a decision about a purchase I needed to make. My husband eventually met him and had the same experience. I would love to let his bosses know that they have found a jewel and this man. More

Normal service with front brake job. Great service! Informative and work done in a timely manor. Scheduled service online for convenience. First time using that service. Works very we Great service! Informative and work done in a timely manor. Scheduled service online for convenience. First time using that service. Works very well and saves a lot of time. More