Honda of Jefferson City - Service Center

Battery replacement My battery had to be replaced due to a bad cell. I had just purchased it a year ago from Honda. It was still under warranty so they replaced it with n My battery had to be replaced due to a bad cell. I had just purchased it a year ago from Honda. It was still under warranty so they replaced it with no charge. I was able to get my car in and done within an hour. More

Same high standard of service but in a nice new facility! The service advisors are friendly and knowledgable. I worked with Kent Hager initially. He was good to work with. On Saturday Brock Tellman (?) filled The service advisors are friendly and knowledgable. I worked with Kent Hager initially. He was good to work with. On Saturday Brock Tellman (?) filled in. He is always great to deal with. The service manager also made sure to QC the work and our experience. The new facility is very nice. No longer do you stand in the service bay to check in or pick up your vehicle. More

Service OK disappointed in honda CRV Everyone at the dealership fine they did all they could. I was there 6 hours getting it hopefully fixed very little heat from vents.With heated seats Everyone at the dealership fine they did all they could. I was there 6 hours getting it hopefully fixed very little heat from vents.With heated seats I really did not pay that much attention. With 50,000 mile 2014, my heater core was plugged up they struggled running solution through it but finally got good heat. In 45 years of owning cars this is the first new car I have had never had a car with plugged core. Of course out of warranty but wonder if core will plug up again or if corrosion will eat the block shortening the life of the motor, I would like the answer to that question. I called the corporate Honda service line mostly what I got was it was out of warranty and make sure I am very satisfied with my service experience. . Just disappointed with the quality of my CRV expected more than that from Honda. More

Warranty repair I had an intermittent problem with my vehicle. The service dept arranged for me to have it tested while the problem existed without waiting due to th I had an intermittent problem with my vehicle. The service dept arranged for me to have it tested while the problem existed without waiting due to the nature of the issue. The problem was identified and fixed under warranty. Very courteous service. More

oil change we consistently receive excellent service from the team at Honda of Jeff City. Service is done promptly and correctly. Other items of concern are br we consistently receive excellent service from the team at Honda of Jeff City. Service is done promptly and correctly. Other items of concern are brought to our attention for approval. More

Great service Kent Hager took care of everything and made sure everything was done that I needed. Staff and courtesy drive were very efficient and friendly. Will d Kent Hager took care of everything and made sure everything was done that I needed. Staff and courtesy drive were very efficient and friendly. Will definitely return. More

Long wait, as service requested was not performed. I brought my car (Honda Civic) for inspection and for the recalls about . I was told it may take about one and a half hour to perform. I was told th I brought my car (Honda Civic) for inspection and for the recalls about . I was told it may take about one and a half hour to perform. I was told they will call meas soon as the service was completed. After two hours, I called. I was told they are still working on it and that it may take another 30 minutes more. After about 40 minutes I finally got a call that informing me my car is ready to go. When I got there, the service attendant (I forgot his name) told me that my bill was $23 for Change Oil which I did not order. The Inspection that I ordered was not performed. I have to wait another 30 minutes for the Inspection. More

Great experience during the oil change. Came in with my 2016 Acura RDX for an oil and air filter change. Kent was very helpful and I will be coming back in the future. Thank you so much! Came in with my 2016 Acura RDX for an oil and air filter change. Kent was very helpful and I will be coming back in the future. Thank you so much! More

Excellent service My service advisor did an excellent job, I am very happy with the service I had gotten. The service department overall does an excellent job. I rate My service advisor did an excellent job, I am very happy with the service I had gotten. The service department overall does an excellent job. I rate these guys especially my advisor with the highest level of professionalism. They did fix my car the first time. More

Excellent service as usual Our Service Advisor,Kent Hager ,ensures that we consistently receive excellent service from the team at Honda of Jeff City. Quality work done on time Our Service Advisor,Kent Hager ,ensures that we consistently receive excellent service from the team at Honda of Jeff City. Quality work done on time as quoted. More