Honda of Jefferson City - Service Center

At the time, great! 10 days later ... irritating!! I took my 2014 CRV that I've owed for just over 3 years for the 30,000 mile service. At the time, the service coordinator was extremely pleasant, exp I took my 2014 CRV that I've owed for just over 3 years for the 30,000 mile service. At the time, the service coordinator was extremely pleasant, explained the things that needed to be done and the things that were done. One of those was a check of the battery and an indication on the sheet that it was ok. I left feeling quite satisfied as the cost was reasonable and the time spent there was absolutely reasonable. However, just 10 days later, I've had to have my battery replaced. It was barely managing to turn the car over and at the time I had it replaced, failed to even start the car so it had to be pushed into the bay. It was less than a fourth of what power a battery should have. So, given how bad it was and how quickly and knowing I did not run the car on the battery only or do anything out of the ordinary, I wonder if it was even checked. Seems like it couldn't have been to run out that quickly. That is money lost to the dealership without question. I don't anticipate coming back after this experience. I do not blame my service coordinator at all but am disappointed at the service I actually received in the end. More

Service on my Honda 2013 It was so good to see Mike S. back at Honda. We have history in the service department going back to my 2002 Honda. Mike also was in the sales depart It was so good to see Mike S. back at Honda. We have history in the service department going back to my 2002 Honda. Mike also was in the sales department and I purchased my new 2013 Honda with him. Thank you Mike, and welcome back. He took excellent care of me with my last visit. More

Staff was professional, courteous and helpful. The staff at JC Honda is always courteous and professional and go a long way to make get your vehicle serviced painlessly. There is a very nice custo The staff at JC Honda is always courteous and professional and go a long way to make get your vehicle serviced painlessly. There is a very nice customer lounge with coffee/hot chocolate/bottled water available.. Love my Honda CRV and love Jefferson City Honda for excellent customer service. More

Leak oil change and tire rotation Everyone was very friendly and accommodating and was greeted with a smile they were very informed and very qualified on all of the answers that I aske Everyone was very friendly and accommodating and was greeted with a smile they were very informed and very qualified on all of the answers that I asked them they did not hesitate any time on helping me and they were very engaged in the conversation the waiting room and restrooms are very clean and it was awesome that you had Beverages and popcorn there for the people that waited a long time all of the sales people that passed by in the waiting room we're all smiles and always said hello More

Jefferson City Honda I always have great service when I go to Honda for service. They thoroughly check everything on my vehicle to insure all fluids are clean and filters I always have great service when I go to Honda for service. They thoroughly check everything on my vehicle to insure all fluids are clean and filters clean. Kent Hager is very helpful in explaining service needs on my CRV. More

Excellent Quality Service from Jefferson City Autoplex Honda Kent Hager, Service Advisor; from Jefferson City Autoplex Honda has always provided me with excellent service everytime I brought my 2012 Honda Civic Kent Hager, Service Advisor; from Jefferson City Autoplex Honda has always provided me with excellent service everytime I brought my 2012 Honda Civic Hybird in for a service. Thank You Very Much and God Bless! More

Quality Customer service Very polite and courteous staff. very knowledgeable, I would strongly recommend they to any family and friends looking at getting any service done on Very polite and courteous staff. very knowledgeable, I would strongly recommend they to any family and friends looking at getting any service done on their automobile. More

Easy Scheduling, Great Serviced I like the ease with which they scheduled my maintenance appointment. They completed their work on time and at a good price. Courtesy van service wa I like the ease with which they scheduled my maintenance appointment. They completed their work on time and at a good price. Courtesy van service was excellent as always. More

Good experience Costs were upfront and not even as much as I was told they may be. Service was relatively quick. Plus, I was taking a picture of my daughter when they Costs were upfront and not even as much as I was told they may be. Service was relatively quick. Plus, I was taking a picture of my daughter when they came to get me and the technician even let me include him in the picture I was taking. More

Oil change tire rotation Great service, on time, good review of service provided. Kent reviewed the Multi-Point Inspection form. I wanted the tires rotated but based upon the Great service, on time, good review of service provided. Kent reviewed the Multi-Point Inspection form. I wanted the tires rotated but based upon the tech's inspection it was recommended not to rotate. More