Honda of Jefferson City - Service Center
Jefferson City, MO
2,482 Reviews of Honda of Jefferson City - Service Center
Very much appreciated a great experience Everyone was top notch, very kind and informative. Kept me up to date with any changes and were very willing to make accommodations as needed Everyone was top notch, very kind and informative. Kept me up to date with any changes and were very willing to make accommodations as needed More
Excellent customer service in a timely manner! I had to come in for a new tire since mine got a shard of metal in the side wall and the customer service was ready to help no more than I walked in t I had to come in for a new tire since mine got a shard of metal in the side wall and the customer service was ready to help no more than I walked in the door. Art explained to me what all needed to be done and was very up front and honest with me the entire time. Art even went above and beyond and walked me to my car when it was finished and answered a few questions I had about my car. I will definitely be recommending Art to all my friends and family. More
Good to be able to have my Hondas serviced locally again The other day I had two cars serviced, one scheduled and one unexpectedly when service light came on. When I arrived with service light warning Broc T The other day I had two cars serviced, one scheduled and one unexpectedly when service light came on. When I arrived with service light warning Broc Tellman was there to immediately help me and as usual with Broc he not only asked what was wrong with the car but how the car problem would be effecting my day and quickly made arrangements to check the car out and transportation for me to get where I needed to be. I believe it was Keith Hansen that helped my wife with the scheduled visit for oil change with her car. He was very good and reviewed with her the reason for the visit and the recommendations for routine services on her car without any pressure for services not recommended. The ownership change from Corwin brought me back to the local dealer for service and Broc Tellman, Kent Hager and now Keith Hansen are reasons for us to continue to have our cars serviced there. Corwin was a disaster, resulting in distrust and my driving to Columbia for service. Now that is no longer nessary and I will buy and service my Hondas locally. More
Good and bad I always find the staff congenial and professional. I booked thru web site....third party..and it was agonizing. They couldn't find my account and i I always find the staff congenial and professional. I booked thru web site....third party..and it was agonizing. They couldn't find my account and it took forever to get an appointment for a simple oil change. I will call the local number from now on. I find $45 for an oil change to be very high. If a coupon is occasionally available for $20 that's a great bargain, but I seem to find it difficult to use in the time window given. I realize that isn't the dealership's problem, but mine. My point is the gap between coupon price and regular price is large and the regular price seems quite high for the market. Oil changes are always an opportunity for add-on services which only benefit the dealership. I will continue to visit for other reasons, but may get my oil changes elsewhere. More
Great experience. Prompt friendly service. Great friendly service. Work was finished on time as requested. Price was reasonable too. I enjoy my Honda CRV. Great mileage and fin to drive. Great friendly service. Work was finished on time as requested. Price was reasonable too. I enjoy my Honda CRV. Great mileage and fin to drive. More
Great service they went out or there way! They made me feel welcome just move here a week ago from Az was looking for a place to service my Honda and I found. They made me feel welcome just move here a week ago from Az was looking for a place to service my Honda and I found. More
The only place I take my car for any kind of service! Kent and the team ALWAYS takes great care of me. I can count on them to keep me informed of the condition my vehicle is in without wondering if I am Kent and the team ALWAYS takes great care of me. I can count on them to keep me informed of the condition my vehicle is in without wondering if I am getting ripped off. Since, I live an hour away, they have even given me a loaner car a few times to use while my car is getting worked on! Their customer service exceeds my expectations every single time! More
Regular maintenance performed well The staff were friendly and efficient and the price was reasonable for a dealership. I would take my vehicle back there without hesitation, if I didn' The staff were friendly and efficient and the price was reasonable for a dealership. I would take my vehicle back there without hesitation, if I didn't do the oil change myself. More
Quick and pleasant The kind of service I expect from Honda. Vehicle was ready exactly when promised. I drive from Columbia and will always use your service center, rat The kind of service I expect from Honda. Vehicle was ready exactly when promised. I drive from Columbia and will always use your service center, rather than the one in Columbia. More
Super Service As usual great service! Wait was normal for my service requests. Good WIFI & a refreshment made the wait period go quickly. Will come again. Thank As usual great service! Wait was normal for my service requests. Good WIFI & a refreshment made the wait period go quickly. Will come again. Thanks More