Honda of Jefferson City - Service Center
Jefferson City, MO
2,486 Reviews of Honda of Jefferson City - Service Center
I always have good customer services.. Thank you so much for your service. Especially, I stopped by twice for tire pressure check right before your door closes @6:00pm. quick fix with nice Thank you so much for your service. Especially, I stopped by twice for tire pressure check right before your door closes @6:00pm. quick fix with nice attitude. We don't have that kind of service any other places. I always appreciate it. Mike, I hope your leg get better... More
Problems with clarion.displayaudio remain unsolved. This is apparently a problem with the 2016 Honda Pilot if google is a reliable source. Service personnel apparently were not familiar with it and the This is apparently a problem with the 2016 Honda Pilot if google is a reliable source. Service personnel apparently were not familiar with it and the first attempt to correct was not successful. Will have to schedule another appointment. The person recommending service did not mention that the rear differential has break-in fluid and it should be changed within 20,000 miles. I was previously informed of this the last time I visited the dealership by the service foreman who was not at the dealership this time. I also told the lady when I made the service reservation but she seemed to be a call center employee and didn't pass this information along. This vehicle presently has 16,000+ miles. There is certainly room for improvement and the rating for my experience could be liberal. The people I worked with were friendly and helpful which means a lot. More
Oil Change and Service Honda of Jefferson City has an excellent service department. Highly recommend them! They get my car in quickly and the work is done in a timely manner Honda of Jefferson City has an excellent service department. Highly recommend them! They get my car in quickly and the work is done in a timely manner. Very professional. They also have a courtesy van that will take you to wherever you need to go while your car is being serviced. More
Routine maintenance Brock was excellent at advising our service needed. His team of mechanics paid close attention to other needs and promptly discussed them with us bef Brock was excellent at advising our service needed. His team of mechanics paid close attention to other needs and promptly discussed them with us before dong the work. More
Quick Oil Change After spending what seemed like endless weekends and evenings driving to and from high school soccer games, I finally had a Saturday afternoon open fo After spending what seemed like endless weekends and evenings driving to and from high school soccer games, I finally had a Saturday afternoon open for an oil change. I thought it was a long shot, but wanted to have my oil changed at the dealership. I have all work done to my vehicle at the dealership because I like knowing all my records are in one location. You can imagine my surprise when they told me they had an opening for an oil change. Thanks for having time for me and my pilot! More
Checking air bag light Quick appointment. Full analysis of the computer system controlling airbags. resolved in half a day. They test drive the vehicle to make sure fix wo Quick appointment. Full analysis of the computer system controlling airbags. resolved in half a day. They test drive the vehicle to make sure fix worked. More
The wait My average wait fir service is around an hour. With this experience, it was almost two hours. Not sure if the service center overbooked or what, but My average wait fir service is around an hour. With this experience, it was almost two hours. Not sure if the service center overbooked or what, but I was not pleased! More
Excellence in service and quality of customer service Very knowledgeable and helpful staff. I can always count on the Honda quality service and parts. I no longer receive any coupons they help with cost Very knowledgeable and helpful staff. I can always count on the Honda quality service and parts. I no longer receive any coupons they help with costly mantinence services. More
Great experience Mike has always been helpful and knowledgeable. I have always serviced my car here and have worked with many different services managers and have alw Mike has always been helpful and knowledgeable. I have always serviced my car here and have worked with many different services managers and have always had a great experience. More
Highly Recommended!!! They got me in on time and my service time was faster than expected. They were kind and honest. I would recommend them to anyone and look forward to They got me in on time and my service time was faster than expected. They were kind and honest. I would recommend them to anyone and look forward to working with the service staff in the future! More