Honda of Jefferson City - Service Center

always a great experience I always seem to call at the last minute requesting same day service. The staff are always are able to meet my needs which I really appreciate. I always seem to call at the last minute requesting same day service. The staff are always are able to meet my needs which I really appreciate. More

The best They always go out of their way to make it work. They also don't create other problems to keep me coming back! They are the best! They always go out of their way to make it work. They also don't create other problems to keep me coming back! They are the best! More

Great experience We contacted Broc for service. He got us a same day appointment. Broc is always on top of things, explains in detail any questions we have, and does We contacted Broc for service. He got us a same day appointment. Broc is always on top of things, explains in detail any questions we have, and does it with a smile. My husband asked a question about a prior service and Broc knew what prior service has been performed. More

Reasonable price I have used the service department for 7 years. My only complaint this time was communication before and during the time my car was in the shop. It us I have used the service department for 7 years. My only complaint this time was communication before and during the time my car was in the shop. It used to be when I called to talk to someone I was able to talk directly with someone in the service dept. This time there was someone who had no knowledge of cars, of my long service record at Honda and was only interested in making the appt. I used to talk to someone who knew cars and was able to answer my questions intelligently. My other complaint this time was after my car was in the shop I had to call to find out what was going on. One of the times the person said we will call you back as soon as we have an estimate and are sure of the problem. It was several hours later and I hadn't heard anything. I finally called them and they had forgotten to call me. We finally went to the shop because we never heard from them. When we went they had already diagnosed the problem but just hadn't informed us. More

oil change the oil change and a needed cabin filter were done on a timely basis. The cabin filter which needed replacing and the engine air filter which did NOT the oil change and a needed cabin filter were done on a timely basis. The cabin filter which needed replacing and the engine air filter which did NOT need replaced were shown to me. The rest of the inspection was left to me to review by myself. I would have preferred to have had it reviewed with me. It looked like I had black and white copies of what have may have been color coded sheets. The annotation for the boxes was lacking. Only after looking hard could I decide what they meant. Also, for some reason I had two sheets with different prices for the same work given to me. The top sheet apparently was the correct one as that is what I paid. The second sheet was a different price for the same work. I think it should not have been given to me as it was confusing. More

Good service . The amount they quoted me was exactly what I paid. I wish they would wipe off the steering wheel and gear shift after they get it greasy, though. . The amount they quoted me was exactly what I paid. I wish they would wipe off the steering wheel and gear shift after they get it greasy, though. More

Very good service !! Very helpful with my needs. The service manager ( forgot his name ) pointed out the other areas for my car that needed service. I was very happy with Very helpful with my needs. The service manager ( forgot his name ) pointed out the other areas for my car that needed service. I was very happy with my service More

accommodating service department We have been very please with the service department willing to perform minor service on a walk in basis. The service employees are always friendly a We have been very please with the service department willing to perform minor service on a walk in basis. The service employees are always friendly and don't put pressure on you to have additional services performed. They have also been very timely with their work. More

The team I would choose I scheduled my Honda for regular maintenance and ended up coming out ahead as I thought it would cost me more than what it did. Two weeks later, my br I scheduled my Honda for regular maintenance and ended up coming out ahead as I thought it would cost me more than what it did. Two weeks later, my brakes started not working correctly. When I called they were to close in 30 minutes. I could not leave my car overnight as that is my only form of transportation and without full coverage insurance, there is no rental car option. They got me in and out, explained everything in detail of what went wrong, and didn't hit me with a bill that killed. Thank you to the wonderful service team who stayed after their shift to help me. You were professional, polite, efficient and straight forward. I am so glad to be working with you. You are the team I choose! More

I had prompt service I was having battery trouble so I stopped into the service department to see if they could be of assistance or make me an appointment. The service pe I was having battery trouble so I stopped into the service department to see if they could be of assistance or make me an appointment. The service personnel was very courteous and promptly took my car in the shop and found the problem, fixed it and I was on my way again. Thank you. More