Honda of Jefferson City - Service Center

Service experience We bought our pilot in Kansas in 2000. We have always brought it to this dealer for the last five. The majority of the time we have dealt with Kent. W We bought our pilot in Kansas in 2000. We have always brought it to this dealer for the last five. The majority of the time we have dealt with Kent. We have never had any service without the friendliness of the service sept. We will always make the one hour drive to Jeff city. More

Service Issue identified and resolved timely. Took a late scheduled midday appointment before a holiday weekend. Part came in timely. Work was done professi Issue identified and resolved timely. Took a late scheduled midday appointment before a holiday weekend. Part came in timely. Work was done professionally. I have nothing else to say More

Service The service writer was very friendly and helpful. A nice addition is to pull directly in to warm, dry area to drop off for service. The service writer was very friendly and helpful. A nice addition is to pull directly in to warm, dry area to drop off for service. More

service Kent in service has been very helpful to us in the past and our last service visit was no different. We would recommend him to anyone needing service Kent in service has been very helpful to us in the past and our last service visit was no different. We would recommend him to anyone needing service. More

professional, curteous We have always had positive experiences at the service center. We were getting safety recall work done on our 2014 Honda Civic. Kent is always very We have always had positive experiences at the service center. We were getting safety recall work done on our 2014 Honda Civic. Kent is always very helpful. More

top notch service Very impressed with the service from drop off to pick up. I was met immediately after pulling into the dealership and completed the service request p Very impressed with the service from drop off to pick up. I was met immediately after pulling into the dealership and completed the service request process quickly. I was notified by phone when the service on my vehicle was completed.. I was walked to my car after the service and all questions were answered. Very impressed. More

excellent service Service was good. Went for an oil change. Price was a little high as columbia honda was offering $24.95 for an oil change. But service was good. Service was good. Went for an oil change. Price was a little high as columbia honda was offering $24.95 for an oil change. But service was good. More

fast and courteous I had to get my oil changed and tires rotated. I made an appointment and upon arriving, my vehicle was immediately taken in for service. I waited in t I had to get my oil changed and tires rotated. I made an appointment and upon arriving, my vehicle was immediately taken in for service. I waited in the customer lounge (as I requested) until it was finished--which was just under an hour. They were very polite in every area. Someone even asked me while I was in the lounge if I wanted some coffee or bottled water. Nice place to get my vehicle serviced! Thank you for your courtesy and friendliness!!! More

Difficult diagnosis with 2008 Odyssey The problem with my Odyssey was extremely difficult to diagnose yet the service manager was persistent in pursing the matter and keeping me informed. The problem with my Odyssey was extremely difficult to diagnose yet the service manager was persistent in pursing the matter and keeping me informed. He went beyond the call of duty during this month long process getting Honda corporate involved and working toward a solution. In the end of what could have been a nightmare I feel like I was working with a person who understood my situation, was looking out for my needs and genuinely cared. I left feeling like I had been fairly treated. I have had many unsatisfactory experiences in my lifetime dealing with service departments at dealerships and I must say this experience has went a long way in restoring my confidence. More