Honda of Jefferson City - Service Center

Phenomenal service: trustworthy, professional, prompt & diligent. They take time to fully inspect and address any issues. Kent goes above and beyond to ensure his customer and their vehicle is in good han diligent. They take time to fully inspect and address any issues. Kent goes above and beyond to ensure his customer and their vehicle is in good hands. Always a pleasant customer service experience too. Excellent service team! More

Very disappointed. No employee wore a mask. They had lots of pink balloons hanging from the ceiling. I am a breast cancer survivor. Their "show" of support was insulting because their behaviors (no mask) for of pink balloons hanging from the ceiling. I am a breast cancer survivor. Their "show" of support was insulting because their behaviors (no mask) for our protection was absent. One manager said it's just political. Another manager said we just need to reach herd immunity. Greatly disappointed. Will let my friends know my experience. More

Exceptional service by the staff. I arrived early was informed 2 other customers in front of me but would get me in quickly 45 mins later I was out the door informed 2 other customers in front of me but would get me in quickly 45 mins later I was out the door More

The service department for the dealership will not honor service coupons purchased with a new car from the dealership. Be warned when these coupons are forced on you when purchasing a vehicle. Have had al service coupons purchased with a new car from the dealership. Be warned when these coupons are forced on you when purchasing a vehicle. Have had all work performed at this location on 4 new honda vehicles over the past 25+ years. Always impressed until this visit. Disappointed to say the least. More

Service department took great care of my car. It's a older car so the part had to be ordered. Car was fixed the next day. older car so the part had to be ordered. Car was fixed the next day. More

We were here for minor 2020 recall and for first time traded for 2021 off showroom floor. The service department did great. The sales professional Micah Gant did everything right to put us in the new van traded for 2021 off showroom floor. The service department did great. The sales professional Micah Gant did everything right to put us in the new van. More

Honda of Jefferson City has always had a quality staff since I started doing business here in 2014. This visit was unscheduled and the service was amazing. The facilities are beautiful and the waiting are since I started doing business here in 2014. This visit was unscheduled and the service was amazing. The facilities are beautiful and the waiting area is comfortable and convenient. More

I was charged for “miscellaneous” items that weren’t even listed on the itemized receipt. Too pushy to get other services done. Not coming back. listed on the itemized receipt. Too pushy to get other services done. Not coming back. More

Quick and easy service. It’s always a no hassle job with no confusion on price of labor or parts when using Honda of Jefferson City. no confusion on price of labor or parts when using Honda of Jefferson City. More

The service is usually very good. However this time it was sloppy. It was a recall that the dealership called me about, but apparently no one got the message at the dealership. Then what should’ve been a was sloppy. It was a recall that the dealership called me about, but apparently no one got the message at the dealership. Then what should’ve been a one day thing stretched out to 2 days because a truck didn’t deliver the parts. More