Honda of Jefferson City - Service Center

Routine oil change w/tire rotation I typically work only with the service department (unless we're looking to purchase a new CRV!) where the employees are very kind, very patient, and v I typically work only with the service department (unless we're looking to purchase a new CRV!) where the employees are very kind, very patient, and very knowledgable. My CRV deserves the best! And that's what we get at Jefferson City Honda. Thank you for always taking good care of us. More

Service Had a last minute service that need to be completed. I was able to drop my car off that morning and pick it up by the end of the day. Had a last minute service that need to be completed. I was able to drop my car off that morning and pick it up by the end of the day. More

Excellent Kent & staff were perfect they shuttled me to mall to do some shopping while Pilot was getting serviced. When I arrived back at dealership Kent immed Kent & staff were perfect they shuttled me to mall to do some shopping while Pilot was getting serviced. When I arrived back at dealership Kent immediately informed me of issue with battery & he was checking on the warranty for it. Let me know it was getting washed & should be ready in 20 minutes & it was. Great experience More

Oil change and tire rotation I was greeted by a service advisor in a prompt and friendly manner. He listened carefully to my service request, and also discussed a separate issue t I was greeted by a service advisor in a prompt and friendly manner. He listened carefully to my service request, and also discussed a separate issue that I needed advice to help make a decision. More

Easy, no hassle I only needed an oil change. They washed my car for me and for someone who lives in a gravel road, I’m so grateful to have a clean car! I only needed an oil change. They washed my car for me and for someone who lives in a gravel road, I’m so grateful to have a clean car! More

Good experience I appreciate the honesty feedback and recommendations for concerns. They also corrected an issue that previously had been addressed but wasn't fixed I appreciate the honesty feedback and recommendations for concerns. They also corrected an issue that previously had been addressed but wasn't fixed yet at no additional charge. More

My car is making a weird sound after hitting 70 miles My car is making a weird sound when driving up to 70 miles per hour I do not feel comfortable driving it. I think that service is overpriced. My car is making a weird sound when driving up to 70 miles per hour I do not feel comfortable driving it. I think that service is overpriced. More

Awesome Very awesome experience. I had no problems with Kent and Tyler they where awesome. Honda is a great company with amazing staff. The facility is amaz Very awesome experience. I had no problems with Kent and Tyler they where awesome. Honda is a great company with amazing staff. The facility is amazing as well. More

Poor customer service. They really made what should have been an easy, straight-forward recall repair, a real pain in the neck. I would likely shop a different dealership i They really made what should have been an easy, straight-forward recall repair, a real pain in the neck. I would likely shop a different dealership if I was looking for parts, service, or to purchase a Honda. More

Less than professional This the second time for service of my new pilot from this dealership. There are signs in the service department that state "free car wash with any s This the second time for service of my new pilot from this dealership. There are signs in the service department that state "free car wash with any service" and "29 minute or it's free oil change". First time oil change I was there 1&1/2 hrs. When I finally received my pilot it had not been washed, I asked about it and was told I didn't ask for it, first oil change was complementary for purchase of new vechile. They washed it and 15 minutes later I got it back wet with grime and bugs still on it. Second service arrived on time of appointment 30 minutes later they told me they needed to do a software update and it would be 15 more minutes. Recieved car 1 hr. 30 minutes from time of appointment, asked about 29 minutes or it's free oil change and was told I didn't ask for that oil change. This is very disappointing... only other Honda services are 40 minutes away. Totally regret buying a new Honda all because of the service dept. Service writers are the least professionals in a service dept I've seen. More