Honda of Mahwah - Service Center

Quality Service Always This is truly the best dealership! I brought my first Honda from here and regret going to VIP Honda in North Plainfield to purchase the Honda I now o This is truly the best dealership! I brought my first Honda from here and regret going to VIP Honda in North Plainfield to purchase the Honda I now own. What a mistake I made from leaving this dealership! I only left because I relocated from Mahwah and VIP was closer to my new home. The service here at the Mahwah Dealership is impeccable. Jesse Arlington (who was my service advisor) is amazing! He is always very personable, upbeat and professional whenever I get my car serviced here! The other staff members are great as well. I do not have as many interactions with them, but the interactions that I do have are always very pleasant! This is my third Honda Accord. You best believe that when it is time to purchase a new one, I will drive all the way down from Central Jersey to this dealership (which is an hour and twenty minutes away) ! They are truly a gem! More

Great Service Check engine light came on, called and Mark and he said as long as i got there by 2:00 they would be able to take a look. Arrived at 1:00 and car was Check engine light came on, called and Mark and he said as long as i got there by 2:00 they would be able to take a look. Arrived at 1:00 and car was fixed by 4:30 while i waited. More

Urgent tire repair Friendly, knowledgeable service providers. Excellent coordination with courtesy shuttle service too. Very clean facility. Very efficient invoicing d Friendly, knowledgeable service providers. Excellent coordination with courtesy shuttle service too. Very clean facility. Very efficient invoicing department. Short wait time to be seen. Service performed in one day. More

Quick service The car when i drove in was logged in quickly and when it was started the car was done in appox. 35 minutes (it was just a winter type check up wit The car when i drove in was logged in quickly and when it was started the car was done in appox. 35 minutes (it was just a winter type check up with oil,filter,tire rotation ,new wipers and inspecting brakes belts etc..so nothing very complex to do,but it was done about as fast as you could hope for.Te results were explained to me and i was on my way. More

Service The service department is great!!! Jessie was very helpful, attentive, easy to deal with and very professional! I usually shy away from dealers servic The service department is great!!! Jessie was very helpful, attentive, easy to deal with and very professional! I usually shy away from dealers service departments, but this experience changed my mind. More

Passenger Side Airbag recall My Customer Service person Ben Rosario was so helpful as he usually is. I got shown the new scenario with the service protocol in their new and improv My Customer Service person Ben Rosario was so helpful as he usually is. I got shown the new scenario with the service protocol in their new and improved building. Now next time I go I will be right on target for what I need to do. My Recall was taken care of promptly and I was out of there and on my way. Thanks Mahwah Honda !!! More

Oil Change and tire rotation I had an appointment for an oil change and tire rotation at 1:00pm and was out by 2:40. Seems a bit on the long side to be waiting for this service, b I had an appointment for an oil change and tire rotation at 1:00pm and was out by 2:40. Seems a bit on the long side to be waiting for this service, but I was very happy with the service the car received and the staff who helped me. More

Always a pleasant, professional experience.. Always very accommodating and professional. We've purchased three cars from the Franklin Turnpike location and the service has always been timely, tho Always very accommodating and professional. We've purchased three cars from the Franklin Turnpike location and the service has always been timely, thorough, and informative. More

great service always great service and they don't make you wait around. Super efficient Mark was very friendly and took good care of me and my car always great service and they don't make you wait around. Super efficient Mark was very friendly and took good care of me and my car More

Customer service The service people always put the customer experience first. They ask about your service requirements and than discuss what is needed and what the pr The service people always put the customer experience first. They ask about your service requirements and than discuss what is needed and what the pricing will be. They look to move you in and out as quickly as possible. More