Honda of Mahwah - Service Center

Excellent I took my 2013 Honda Civic to Mahwah Honda for maintenance on Thursday, May 17th, 2018. My service advisor, Mark, was personable and professional in a I took my 2013 Honda Civic to Mahwah Honda for maintenance on Thursday, May 17th, 2018. My service advisor, Mark, was personable and professional in addressing the reason for my visit. More

Paul was the best. Paul is the best. He always helps me with everything and does it with a smile and great attitude. Honda doesn’t keep you waiting long and if they did Paul is the best. He always helps me with everything and does it with a smile and great attitude. Honda doesn’t keep you waiting long and if they did they would warn you ahead of time before your visit. More

Perfect. Promt, Couretous,Informative Everyone from start to finish could not have been more helpful. Paul is just the perfect person to work with when you need to have something taken car Everyone from start to finish could not have been more helpful. Paul is just the perfect person to work with when you need to have something taken care of. More

Nice Job! Our service experience was excellent... Rob was professional and courteous throughout. Despite a reservation for multipoint inspection and oil chang Our service experience was excellent... Rob was professional and courteous throughout. Despite a reservation for multipoint inspection and oil change, we had to wait over an hour... no worry. Rob was resourceful in providing a loaner so we could do a little shopping in the area. Outstanding service advisor! Keep sending us coupons! More

Unexpected issue with a new car My 6 month old car was leaking oil. I contacted the dealership for an appointment when a loaner was available. Three days later I dropped off the car My 6 month old car was leaking oil. I contacted the dealership for an appointment when a loaner was available. Three days later I dropped off the car and was checked in by Elyssa in service. She assured me it would be taken care of and provided my loaner. She was very knowledgeable, pleasant and professional. She called me later in the day and explained the problem and told me that a part needed to be ordered. Two days later she called and told me that it was done and the engine bay was totally cleaned up. More

Very efficient and polite Repair of windshield went very smoothly. Service people were very pleasant. Everything went according to schedule. Loaner car arrangement was very sat Repair of windshield went very smoothly. Service people were very pleasant. Everything went according to schedule. Loaner car arrangement was very satisfactory. Have always had a good experience with this dealership. More

Oil Change/Timing Belt Replacement Mark did an excellent job in reviewing the issues. He actually took me out to the floor with my car up on the lift and showed me what the problem was Mark did an excellent job in reviewing the issues. He actually took me out to the floor with my car up on the lift and showed me what the problem was and explained the repercussions if the repairs were not completed. More

Good service and very good service rep. Good work done on car & Service REP Ben was excellent. Women at checkout desk was very nice. I am always treated very nicely.Thank you. Good work done on car & Service REP Ben was excellent. Women at checkout desk was very nice. I am always treated very nicely.Thank you. More

Service Visit Quality of car service and friendliness/knowledge of service reps is always excellent! Also am very impressed with the new service facilities and conv Quality of car service and friendliness/knowledge of service reps is always excellent! Also am very impressed with the new service facilities and convenience of getting loaner cars. More

Easy and smooth Service performed promptly and efficiently. Comfortable surroundings. Drive in area is a nice touch. Well maintained waiting area and lounge . Ever Service performed promptly and efficiently. Comfortable surroundings. Drive in area is a nice touch. Well maintained waiting area and lounge . Everything explained for easy reference. More