Honda of Manhasset

Gabriel and Adolfo were very straightforward and gave me a deal that I was satisfied with and explained everything that I needed to know very clearly a deal that I was satisfied with and explained everything that I needed to know very clearly More

Professional, courteous and knowledgeable. . my service provider, Ryan, was excellent , will use Honda of Manhasset again . my service provider, Ryan, was excellent , will use Honda of Manhasset again More

Service and staff at Honda Manhasset were friendly, helpfull and I was out in no time. friendly, helpfull and I was out in no time. More

My experience at Honda of Manhasset on Saturday was extremely frustrating and unprofessional. I arrived around 10:30 AM only for a routine maintenance service on my 2018 Honda Pilot. While waiting, extremely frustrating and unprofessional. I arrived around 10:30 AM only for a routine maintenance service on my 2018 Honda Pilot. While waiting, the sales department approached me saying they could “lower my interest rate.” Naturally, I understood this as lowering my APR and therefore lowering my monthly payment for the remaining term. Instead, this turned into an attempt to push me into leasing a new vehicle. Even though I clearly told the salesperson from the beginning that I had an important appointment with my kids at 4:00 PM, I ended up trapped at the dealership for hours. By 12:30–1:00 PM, they presented me with a lease offer that was initially much higher than what I pay now. After going back and forth, they adjusted it and I accepted. By around 2:00 PM, I had already provided all my documents, returned my keys, and moved my personal items out of my old vehicle. The new car was ready — but the credit approval was not. They made me wait for almost four more hours, claiming the bank wasn’t responding. I repeatedly asked about the time because of my kids, but nothing was done. Around 6:00 PM, I was so upset I almost walked out and canceled everything. To make things worse: The salesperson gave me incorrect information, telling me the 2025 Pilot EX-L had a sunroof (it does not). When I finally sat down with the finance manager, he tried to add nearly $5,000 in taxes and fees that were never part of the agreement. They only offered me tire protection “for free” after I expressed how upset I was — but that doesn’t recover the time I lost with my children. The entire process showed a lack of transparency, poor communication, misinformation, and complete disregard for the customer’s time. It turned what should have been an exciting experience into an extremely stressful and disappointing one. I do not recommend Honda of Manhasset, and I will not be returning to renew the lease, maybe I will find anotger dealer because I love the brand More

The service department was efficient and timely. I was constantly updated with what was happening with my vehicle and the associated costs. I was constantly updated with what was happening with my vehicle and the associated costs. More

No me fui muy satisfecha de ahí la berad ellos por tratar de sacar dinero no les importa que la jente no sepa nada y al más pendejo lo enredan con muchas mentiras son unos estafadores de xxxxxx de sacar dinero no les importa que la jente no sepa nada y al más pendejo lo enredan con muchas mentiras son unos estafadores de xxxxxx More

Service was great but the wait and time took over three hours. Also, the fan for the heat is not working and now there’s a notice “low battery “. Last message I replied “CALL “ but I didn’t get a response. hours. Also, the fan for the heat is not working and now there’s a notice “low battery “. Last message I replied “CALL “ but I didn’t get a response. Need to schedule another service. Thanks. More

I had a great experience with the manager and salesman. Everything went smoothly. I would definitely recommend buying a car from here. Everything went smoothly. I would definitely recommend buying a car from here. More

Love speaking ill of the former owners I just want to say that the new ownership of the Honda dealership and service department is so beyond what it used to be. I’ve gone once or twice before that I have a g that the new ownership of the Honda dealership and service department is so beyond what it used to be. I’ve gone once or twice before that I have a good experience and I’ve gone a couple of times under the new owners, and I found it to be a wonderfully Good experience. They were helpful, knowledgeable, up-to-date on what I needed explained everything to me and extremely helpful in waiting when I have to wait. Very very pleased I was certainly recommended. More

The staff at Honda Manhasset are reliable, efficient, and courteous. Their professionalism made the deal a smooth and great experience. and courteous. Their professionalism made the deal a smooth and great experience. More