Honda of Manhasset - Service Center

We love Kelly she is very sweet and knowledgable. Also mike the manager is great and has great customer service skills . We live Honda !! Won't go anywhere else! Here for 15 years mike the manager is great and has great customer service skills . We live Honda !! Won't go anywhere else! Here for 15 years More

My overall experience was great. I was in and out very quickly.I went in for an oil change and they found that I had a nail in my tire which was fixed. quickly.I went in for an oil change and they found that I had a nail in my tire which was fixed. More

Brought in a 2005 Honda Odyssey due to a recall on brake fluid container seal. They performed the service on this recall and one on a power steering pump I didn't know about. Shortly after I dropped off fluid container seal. They performed the service on this recall and one on a power steering pump I didn't know about. Shortly after I dropped off the car they called me to tell me the car needed shocks, brakes, and a change of the timing belt which also entails changing the water pump and tension stabilizers. The quoted price for the repairs was approximately $730 for brakes and shocks and another $1285 for the timing belt et al. I questioned the need for brakes as I had them redone about a year ago and did less than 10K miles on them. I also asked if they meant struts rather than shocks as I had a repair done less than a year prior on a strut that was discovered by a Honda dealer after an accident. I knew the timing belt had to be replaced as the car has about 102K but the price quoted was higher than what I had seen on the internet. I didn't have the work done and picked up the car after the recall work was completed, assuming they actually did it, and took the car to a local mechanic I trust. He kept the car for about an hour, checked the brakes and the shocks and called me back. They were fine and he said he'd do the timing belt, water pump, and tension stabilizer replacement when I bring it back for inspection next month and it would cost around $700 but he'd have to keep the car for a day. Labor rates at the dealer are $105/hr., significantly higher than the rates charged by other garages. I am suspicious about the trustworthiness of the service dept. at this dealer. More

I bought a car from Honda Manhasset in September. My salesman, Brian really went out of his way to make my purchase a great experience. This morning, I went in for my first oil change and there was a salesman, Brian really went out of his way to make my purchase a great experience. This morning, I went in for my first oil change and there was a mistake with the bill. I didn't have time to resolve it on the spot because I had to get to work. Before hearing my complaint about the bill, Chris Thierrin called to inform me he was crediting my account and apologized for the error. Everyone makes mistakes, it's part of life, but what sets good businesses apart from bad ones is how they deal with problems once they occur. Honda Manhasset met or exceeded all my expectations and I have had nothing but good experiences with them. I highly recommend them for sales and service and I know they will bend over backwards to keep my business, because they have, repeatedly. More

I was gald to see that the service rep,Phil, from a local Toyota dealership had move to Honda Manhasset. My experiences dealing with Phil are always courteous and professional. He is honest and sincere in Toyota dealership had move to Honda Manhasset. My experiences dealing with Phil are always courteous and professional. He is honest and sincere in his approach to customers and accomodating. Service reps are often rude and rigid but Phil is refreshing in his approach. He takes the time to make the customer feel respected and satisfied with the service being provided. Thank you and keep up the good work. More

i had gone to a different honda dealership before honda manhasset for an engine rattle noise coming from my 2008 honda accord. it is a common problem (VTC actuator) that needed replacement under warranty b manhasset for an engine rattle noise coming from my 2008 honda accord. it is a common problem (VTC actuator) that needed replacement under warranty but the dealership i went to originally (i wont name it for the sake of being fair..), could NEVER replicate the issue. which was strange because for months, it would make the engine rattle noise during cold start up, EVERYTIME. anyways, i decided to go to Honda manhasset and in just ONE visit, they were not only able to replicate it, but they quickly serviced my car and got the engine problem fixed. i hope this solution lasts me but if it does come up again, i will go back to honda manhasset again for service and any other service for that matter. the customer service is great and the ladies that pick up the phone are really fun to talk to and they are kind-hearted. definitely think this dealership is the best around the ny tristate area. glad i found this dealership. More

I had my car serviced and have to say that Phil was very helpful and made the visit very easy. If you are looking to service your Honda, this is the place to go. helpful and made the visit very easy. If you are looking to service your Honda, this is the place to go. More

As a long time Honda owner I've bounced around to several dealerships for service over the years. That being said, I found a home at Honda Manhasset a few years ago and I wouldn't think of going anywhere els dealerships for service over the years. That being said, I found a home at Honda Manhasset a few years ago and I wouldn't think of going anywhere else for service. I usually deal with Mike when I go in but everyone there is very helpful and honest. I highly recommend them More

A few weeks ago I stopped at your service Dept with my 2011 Honda Civic. I was hearing squeaks from the front Brakes. I told the service writer that the car has about 8,000 miles and the car is under war 2011 Honda Civic. I was hearing squeaks from the front Brakes. I told the service writer that the car has about 8,000 miles and the car is under warrenty. The advisor told me that there will be a $52.00 anaylise charge even tho my car is almost brand new. The Person was rude and unhelpful and I walked away. I took my car to Honda City Service in Bethpage NY. They analyzed the Problem within one hour at no charge. I consider the treatment by your service Dept unprofessional and rude. THIS IS THE WRONG PLACE TO BRING YOUR CAR FOR SERVICE! HIS NAME WAS PHIL SACCIO More

Chris Thierrin, Service and Parts Director goes out of his way to accommodate me whenever I have to service one of my three Honda vehicles. He makes it a satisfying experience each and ever time. his way to accommodate me whenever I have to service one of my three Honda vehicles. He makes it a satisfying experience each and ever time. More