Honda of New Rochelle - Service Center

The service was excellent from my entrance to my exit. Mike welcomed me at my car, not at the door, which is important as it shows great customer care. He thoroughly explained what type of service I would Mike welcomed me at my car, not at the door, which is important as it shows great customer care. He thoroughly explained what type of service I would receive, the reasoning behind the express service office, which I did not know existed until I looked it up on the internet, and he was very accomodating; ensuring the television show was appropriate and drinks were available. It was an overall great experience! I even told two of my honda sisters to make sure they take their vehicles there instead of making inconvenient appointments. More

I have always received great service since leasing a 2010 Honda Accord. The service man (Mike Vigliotti)is very knowledgable. I went in because break lights went out. Mr. Vigliotti explained in detail what Honda Accord. The service man (Mike Vigliotti)is very knowledgable. I went in because break lights went out. Mr. Vigliotti explained in detail what mechanics would be looking for. He told me problem could either be the bulbs or electrical. As it turned out it was just the bulbs. To correct the problem took exactly 8 minutes. He explained my bill and my wife and I were out in less than 30 minutes. I am a very satisfied Honda customer. More

I just wanted to say that I really appreciate Professionalism at its best. Mike Vigliotti went out of his way to greet me with customer appreciation, ensure that I was fully aware of my vehicles Professionalism at its best. Mike Vigliotti went out of his way to greet me with customer appreciation, ensure that I was fully aware of my vehicles status from the minute I arrived & got me going within a very short period of time. He was courteous, attentive, sincere, friendly and very responsive. Bob Hilburg treats me the same. Always professional, courteous and a pleasure to see when I bring my car in for any service related issues. These guys are the reason why I always stick to Honda service! Frank Paterno More

I went to the express service center for oil change. Mike greeted me. He was really friendly. The service was fast (within 30 minutes), and the price was good. I will definitely go back there in the future. greeted me. He was really friendly. The service was fast (within 30 minutes), and the price was good. I will definitely go back there in the future. More

Mike greeted me at my car and said it would take about 30 min. Thirty min. later it was done as promised. He reported that my car was in great shape and suggested what needed to be done at my next service min. Thirty min. later it was done as promised. He reported that my car was in great shape and suggested what needed to be done at my next service appt. I appreciated the no-wait policy at the Express Service area and the pleasant waiting area while my car was serviced. More

service was great and friendly. I would always use you guys to do my oil changes and service my car. Thank you very much and see you all soon. guys to do my oil changes and service my car. Thank you very much and see you all soon. More

This is my second visit for service at the Honda of New Rochelle location. I was impressed with the overall courteousness, reception, the professionalism of the staff. However, I must commend Mr Andrew Bro Rochelle location. I was impressed with the overall courteousness, reception, the professionalism of the staff. However, I must commend Mr Andrew Brown, for his mannerism, personablenes, diligence, patience and helpfulness. Compared to other Honda Dealer Service shops, that I have been to; Honda of New Rochelle stands tall in my book and I will now make them my No.1 Honda Service Station. Thank you all; job well done. Fitz Josephs 718-231-3447 E-mail: fitzjosephs@verizon.net More

great guy very friendly fast service i was in and out very fast, everything was explained too my what was done and checked on my car keep up the good work. very fast, everything was explained too my what was done and checked on my car keep up the good work. More

I came in for an oil change. During the service, which took much longer than my previous oil change, I was advised that my car needed 2 air filters and a tire rotation. I agreed to change only one of the took much longer than my previous oil change, I was advised that my car needed 2 air filters and a tire rotation. I agreed to change only one of the filters, due to high costs of each, and to have the tires rotated since I was taking a long road trip. I expected the car to have a smoother ride with the newer tires now in the front, but the opposite was true. Now the car does not ride as smoothly as it did and the tires sound out of balance. Wish I left well enough alone. More

Friendly fast affordable service. Facility was clean and had ample seating, coffee, and snacks. Mike got my car into service within five minutes of my arrival and service was completed within 45 minutes. had ample seating, coffee, and snacks. Mike got my car into service within five minutes of my arrival and service was completed within 45 minutes. Thank you. More