Honda of New Rochelle - Service Center

I was absolutely impressed by the 5 star friendliness and excellent customer service provided by Mike ... normally, a trip to the dealer for service is part of the typical drudgery of car upkeep, but today w excellent customer service provided by Mike ... normally, a trip to the dealer for service is part of the typical drudgery of car upkeep, but today was very different!!! Mike was pleasant, informative and genuinely interested in how he could be of service ... given the fact that Honda of New Rochelle provides EXPRESS SERVICE 7 days a week only added to my very great experience ... thanks guys!! Looking forward to the 10K mile check up!! More

It was a Saturday and almost nearing the end of the day. I needed the oil change as well as an inspection for my car. BeinSuing healthcare with a very tight schedule I had put off the needed services for a I needed the oil change as well as an inspection for my car. BeinSuing healthcare with a very tight schedule I had put off the needed services for a long time! I was so happy to see Mike at the express service center. I have known Mike for close to last 6 years and every time I have been extremely satisfied when Mike took care of me. With my wife and kids waiting in my other car, I was skeptical if I will be able to get both the services done in timely fashion since it was almost 4.30 in the afternoon. Mike not only warmly received us, he got the oil change done in couple of minutes. What really touched me was that he went out of his way to go and speak to the nearby Shell inspection Center and request them on my behalf to help with the inspection in the wee hours of the Saturday. This was while I was getting the oil change at the Express service station. He came back to check on me that i was being treated well as geting the inspection done at Shell. I was able to get both the needed jobs done and was back on the road to my parents house in half an hour! It has been really a pleasure knowing Mike and I am sure there are other customers like me who have been touched by the great service experience with Mike. More

I had an issue with my battery so I came in to have it looked at by the Express Service Center. Ivan and Ben Fisher were helpful and professional in testing my vehicle to see what the problem currently w looked at by the Express Service Center. Ivan and Ben Fisher were helpful and professional in testing my vehicle to see what the problem currently was, as well as informing me of what to look out for to avoid problems in the future. Their courtesy and professionalism is much appreciated. The facilities are also very well kept, clean, organized and well lit. More

I have nothing but praises for Mr. Vigliotti and his assistance at New Rochelle Honda Service Department. He's very personable, understands what I need to get done, and tries to have things done as exp assistance at New Rochelle Honda Service Department. He's very personable, understands what I need to get done, and tries to have things done as expediently as possible. He's alerted me to specials taking place and assisted with whatever I've asked of him. Because of his treatment, I have brought my car there since 2008 and consistently come back there. It's great to have people who give you the feeling like they are really there to help you. Thanks Mike!!! More

very attentive and very good service. The representative was courteous. The oil change was done in less than an hour. I recommended Honda Of New Rochelle was courteous. The oil change was done in less than an hour. I recommended Honda Of New Rochelle More

Loved that there was no appointment needed. Very comfortable waiting room with coffee and tea. Tech kept me updated on what was going on with car. Great! comfortable waiting room with coffee and tea. Tech kept me updated on what was going on with car. Great! More

I am pleased to say that every experience I have had at Honda of New Rochelle since I leased my Honda Pilot has been pleasant and efficient. The service is far superior to some other dealerships I've deal Honda of New Rochelle since I leased my Honda Pilot has been pleasant and efficient. The service is far superior to some other dealerships I've dealt with. Mr. Mike Vigliotti has an excellent way with the customers he deals with; he knows people by name and is always positive and professional. I usually don't take surveys, but I didn't hesitate to answer this one because good work deserves recognition. Thank you for the excellent service. More

The service was fast and efficient. The overall experience was great. Michael was very professional and courteous, quick to address the customer needs. Servicing my car at the New Express Honda New experience was great. Michael was very professional and courteous, quick to address the customer needs. Servicing my car at the New Express Honda New Rochelle was a pleasant experience. More