Honda of New Rochelle - Service Center

I think it's in poor taste to make a customer write twenty five words or more just to have their review submitted. But on the flipside Michael was excellent and I would send anyone with a vehicle (not twenty five words or more just to have their review submitted. But on the flipside Michael was excellent and I would send anyone with a vehicle (not just a Honda) to go and see him. Michael was wonderful and so friendly a definite people person and I was happy to have the pleasure of meeting and dealing with him. More

Excellent service. The staff was extremely friendly and helpful. The VIP area was clean and comfortable with plenty of amenities. It's nice to see a company take customer service so seriously. helpful. The VIP area was clean and comfortable with plenty of amenities. It's nice to see a company take customer service so seriously. More

Fast, Friendly and very helpfull service. Both Mike Fast, Friendly and very helpfull service. Both Mike Vagliotti and Paul Mecca were a pleasure to deal with. I did not feel like I was taken advantage Fast, Friendly and very helpfull service. Both Mike Vagliotti and Paul Mecca were a pleasure to deal with. I did not feel like I was taken advantage of and all my concerns were handled properly. Thank you. More

Mr. Oceguera is probably the nicest and most helpful Service Person I have ever encountered in all my years of driving! The entire staff at Honda of New Rochelle's Sales and Service Department were ext Service Person I have ever encountered in all my years of driving! The entire staff at Honda of New Rochelle's Sales and Service Department were extremely knowledgeable and helpful. It is a good feeling to know that when you bring your car to get serviced, you are not going to have any problems, and you will always be greeted warmly and get taken care of with the utmost respect and reliability. More

Everything was fine until one of the customers wanted to be treated as if she was the only one there for service and wanted to be taken care of first. But Mr. Vigliotti handled the situation in a very profe be treated as if she was the only one there for service and wanted to be taken care of first. But Mr. Vigliotti handled the situation in a very professional manner and at the same time being fare to all the clients there. More

fast and great service. very friendly and profesional great expirience excellent cutomers service also a good lounge to wait while your car is being serviced great expirience excellent cutomers service also a good lounge to wait while your car is being serviced More

FAST AND GREAT SERVICE!!! NEW EXPRESS SERVICE CENTER IS GREAT BECAUSE NOW I DON'T HAVE TO WAIT A FULL DAY ANYMORE TO DO AN OIL CHANGE. GREAT BECAUSE NOW I DON'T HAVE TO WAIT A FULL DAY ANYMORE TO DO AN OIL CHANGE. More

Good experience,was in and out very quickly . The place was opened on time and ready to go at 7:30. I would recommend this dealer for speedy service. was opened on time and ready to go at 7:30. I would recommend this dealer for speedy service. More

Honda has needed a quick lube/service for a long time, and this new addition really fits the bill! It was inconvenient to have to drive into the main service area and either leave the car/wait an hour or and this new addition really fits the bill! It was inconvenient to have to drive into the main service area and either leave the car/wait an hour or two, just for quick lube service. However I was not prepared for the excellent service provided!! I walked into the reception area and was greeted by a team of smiles and "Good afternoon, how can we help you?" -- which amazed me. Ivan was especially warm and accomodating, and knew what he was talking about. Very personable and also knowledgeable (you have to be both). Our family has a rule that we do not do business with people we don't like. It comes down to a smile and firm knowledge of the business. The people at Honda have both -- I was really impressed with Ivan and Mike. My Honda is coming due for a huge service, 30,000 miles, and I will be taking it to this dealer. My 2002 Honda Accord was a gift from my husband when our son enlisted in the Marines after 9/11. It was sadly totalled last year when a driver cut in front of me and I could not stop in time. I was fortunate enough to find this 2007 Accord used at a Ford dealer nearby -- got it for a good price because it was on a Ford lot. Turns out that the original owner bought it at Honda of New Rochelle. Don't know why she traded it in for a Ford. I like the 07 but I loved my 02. Honda continues to build the best cars in America. Thank you. More

This was the first time using the Express for an oil change and was very pleased with Mike, his manners and overall service. I will be using the Express for all my oil changes. change and was very pleased with Mike, his manners and overall service. I will be using the Express for all my oil changes. More