Honda of North Hollywood

Satisfactory Lining up for service at 108 degrees (Aug 31-2017) in the shop area could be improved with AC or fans. Also a sign at the service cubicles "telling y Lining up for service at 108 degrees (Aug 31-2017) in the shop area could be improved with AC or fans. Also a sign at the service cubicles "telling you to line up at the far corner" would be helpful. More

Don Richmond is the best service advisor hands down! I had such a positive experience with Don the first time I came to your dealership for service that I was more than willing to wait for him to be avai I had such a positive experience with Don the first time I came to your dealership for service that I was more than willing to wait for him to be available when I came for service this second time. He is pleasant, professional, and customer driven. More

JP was awesome Totally loved being able to arrange the financing, selection of cars, and test drive via email before I arrived on Sunday morning. JP was sensational Totally loved being able to arrange the financing, selection of cars, and test drive via email before I arrived on Sunday morning. JP was sensational in getting everything organized. Time is money. I wanted to make the process as smooth and quick as possible; JP was clued in to my mentality and what I wanted to do. It was an excellent experience. More

It was a quick and attentive service from Johana ! Okay with services and attention.. thank you but also I hope that the managers and advisors should also check the work being done with the cars .. on Okay with services and attention.. thank you but also I hope that the managers and advisors should also check the work being done with the cars .. on this day 8/30/17 I was happy w Johana :) thank you Gloria Cortes More

Good Service Good Service, Reasonable prices good quality of work and Excellent customer service .Thank you for take care my car.I feel drive a new car ever when t Good Service, Reasonable prices good quality of work and Excellent customer service .Thank you for take care my car.I feel drive a new car ever when they sevice my car. More

I love Robertson Honda service I bought from car from this dealership about 8 years ago. I regularly went to them for service up until 3 years ago. I figured my car is old and doe I bought from car from this dealership about 8 years ago. I regularly went to them for service up until 3 years ago. I figured my car is old and does not need to go to the dealership. My car was running fine except for tiny, annoying thing - my car would continuously misfire when the AC was on, backing up, and stopped. I had the mechanic that I went to change everything that he could change - spark plugs, ignition coil, etc. He even told me to put fuel injector cleaner because he thought my car was full of gunk. Nothing worked, until I took it to Robertson Honda. One of the service guys diagnosed the problem instantly and knew what needed to be done. They fixed it and it has been running really well ever since. So my last car maintenance, I went back to Robertson Honda, and Marcel was very helpful. No nonsense, no additional charges, no you-need-this-and-you-need-that conversation. He said it was going to take 2 hours, and he stuck to his time estimate. More

Best service by juan monroy Juan monroy is very good in helping me .. all the question regarding my problem has been answered and provided excellent service..fast and accurate wh Juan monroy is very good in helping me .. all the question regarding my problem has been answered and provided excellent service..fast and accurate when the job is being done More

Great staff We have been using your dealership for almost twenty years. Your staff is always helpful and this last visit was no exception. Sal Hernandez was my se We have been using your dealership for almost twenty years. Your staff is always helpful and this last visit was no exception. Sal Hernandez was my service advisor and gave me good advice. While he was at lunch, I needed assistance and Johana provided it. And when I had to go talk with her, I had to leave all my things -- laptop, books, etc. -- in the store area and one of the women behind the counter watched them for me till I could return, which I really appreciated. The only thing I cannot understand is why staff could not call the service area for me so I did not have to go there and leave all my things behind. Otherwise a great experience. The waiting area is pleasant and I always bring my tea and work so I can make the most of my time as I wait. Thank you. More

Johana gives good old fashion customer service. Johana did a great job! What an excellent service advisor. Thank you for your great old fashion customer service. Look forward in working with you ag Johana did a great job! What an excellent service advisor. Thank you for your great old fashion customer service. Look forward in working with you again. More

a flat tire repaired quickly - Peter was very reassuring. I can always count on Robertson Honda for good and reasonable work -all employees are very courteous and attentive! I have been a Robertson Honda c I can always count on Robertson Honda for good and reasonable work -all employees are very courteous and attentive! I have been a Robertson Honda client for over thirty years! More