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Honda of Olathe
Olathe, KS
653 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 653 reviews
March 22, 2016
Do not buy a used car from them. I bought a used Ford Escape 2008, with 91,740 miles on it. I drove it for a week and noticed some items that were missed in the service inspection. I I bought a used Ford Escape 2008, with 91,740 miles on it. I drove it for a week and noticed some items that were missed in the service inspection. I dropped it off on a Saturday morning, leaving the vehicle there for as long they needed it. I told them the left rear blinker was working only so often and the Tire Pressure Sensor light kept coming on even after I had checked the air pressures many times to find them at the recommended pressures. I also pointed out the wiper blades were worn and should be replaced. Needless to say, the said there was nothing wrong with the blinker, and the TPS was fixed with airing up the tires, I was told my tire pressure gauge must not be working correctly. The charge was 65.00 for two wiper blades to be installed. After driving the vehicle for 2 weeks, the TPS light came on again and the vehicle started to really pull to the left under heavy braking. Not wanting to go back to the dealer again, I stopped at the Tires Plus in Grandview, near my home, and had them check the why the TPS was coming on all the time. Come to find out the sensor was faulty and needed to be replaced. I had it replaced and when I picked up the vehicle the next day, I was told the sensor was loose inside the tire. Long story short I had to have the rotors replaced and a caliper replaced because the caliper froze in place and almost burned the tire because of the heat. I had the repairs done at Tires Plus again, because I did not to do any more damage to the front brakes. I called Honda Service to have this turned in as warranty work but, because I did not get prior authorization from the warranty to company they would not pay for any of the work I had done at tires plus. I think if the service department did a proper inspection of the vehicle I would not be out almost $800.00 in less than 3 months after buying this vehicle from them. I will not buy another used or new car from them and I am taking the dealer's name off both of my vehicles that I have purchased from them. More
by mgirth51
Employees Worked With
Shawn Wakeman, , Denny Kimbriel
Helpful March 21, 2016
2015 Civic LX It was a great experience, Auggie was very helpful and he listened to what I was interested in. I was treated with respect and his patience as I made It was a great experience, Auggie was very helpful and he listened to what I was interested in. I was treated with respect and his patience as I made decisions about the price. I am very satisfied with my purchase and that Auggie was there to help me. Keo N More
by happy daughter
Employees Worked With
Augustine Lee
March 21, 2016
Great Experience! I had a great search and buying experience. Sean really helped me find just what I was looking for and made it a low pressure but enjoyable experience I had a great search and buying experience. Sean really helped me find just what I was looking for and made it a low pressure but enjoyable experience. I would reccomended him to anyone, but have already referred a family member who bought from him!! More
by Irieradtech
Employees Worked With
Sean Brandt
March 20, 2016
New Honda Pilot Purchased a 2016 Honda Pilot EX-L. The dealership was very nice and easy to work with finding a car. Our Salesperson Parker Christian was knowledgable Purchased a 2016 Honda Pilot EX-L. The dealership was very nice and easy to work with finding a car. Our Salesperson Parker Christian was knowledgable and not pushy. One of the only times that we enjoyed working with a car salesperson. I would recommend Parker and Frank Ancona Honda to friends & family. More
by Latta501
Employees Worked With
Parker Christian
March 19, 2016
Very helpful dealership Lynn Lowe was a very helpful salesman. He took the time to show me several cars and explain my options. He made all the paperwork as easy as it could Lynn Lowe was a very helpful salesman. He took the time to show me several cars and explain my options. He made all the paperwork as easy as it could be and was very prepared. More
by rtodd
Employees Worked With
Lynn Lowe
March 19, 2016
Great Experience John Miller and the Finance Dept at Frank Ancona Honda was so easy to work with! They were fair with the deal and there were no hassles. John Miller John Miller and the Finance Dept at Frank Ancona Honda was so easy to work with! They were fair with the deal and there were no hassles. John Miller wasn't pushy but was very responsive. Great experience overall. More
by bigArch1008
Employees Worked With
John Miller
March 18, 2016
Car Buying Called from a different state interested in a vehicle that wasn't available in our state and Auggie answered all our questions and made the process a Called from a different state interested in a vehicle that wasn't available in our state and Auggie answered all our questions and made the process a whole lot easier. We came into the dealership and Auggie had all the papers ready to sign. He did a great job and was very patient. I would recommend Auggie to anyone interested in buying a vehicle from Frank Ancona Honda. More
by Abeck
Employees Worked With
Augustine Lee
March 18, 2016
First time buyer I purchased my first car, a new 2016 Honda CRV, in March of 2016 from this dealership. Overall it was a good experience. There was very little pressu I purchased my first car, a new 2016 Honda CRV, in March of 2016 from this dealership. Overall it was a good experience. There was very little pressure by salesmen, unlike other dealerships I had visited before this one. The facility is extremely nice and associates were friendly. The only problem I had with the dealership is with the $100 referral bonus my salesman offered me if I brought in a new customer. Several months after my original purchase I brought in my girlfriend who ultimately wound up purchasing a Civic from the same salesman. At the end of negotiations I asked about my referral bonus and he informed me that he wouldn’t honor it because it had to be part of the negotiation! Evidently my girlfriend received “too good of a deal”! I’m extremely disappointed in how this was handled and definitely won’t fall for it again! More
by Kyledetrick
Employees Worked With
Greg Easley, Jim Coates
March 18, 2016
Excellent Bought a used pickup from the guys at Frank Ancona and couldn't be happier. Great to work with, no hassle, down right friendly guys. Will definitely b Bought a used pickup from the guys at Frank Ancona and couldn't be happier. Great to work with, no hassle, down right friendly guys. Will definitely be visiting again. More
by btbartels90
Employees Worked With
Sean Brandt
March 17, 2016
Augie was great Auggie provided great service. No pressure with initial contact. He was very friendly and helpful with his follow ups and answered all questions via e Auggie provided great service. No pressure with initial contact. He was very friendly and helpful with his follow ups and answered all questions via email and/or phone. Put together a good deal! More
by Jace Champlin
Employees Worked With
Augustine Lee
