Honda of Olathe

Great purchasing experience (not a sales experience) I had a great experience working with the staff during my purchase. I knew what I wanted and they appreciated that I wanted to make the purchase quic I had a great experience working with the staff during my purchase. I knew what I wanted and they appreciated that I wanted to make the purchase quickly and without hassles. I worked with a great sales rep by the name of Augustine Lee and the general manager Leon Wharton. Since I am in sales I am very aware of sales tactics and slick pitches. I got none of that at Frank Ancona Honda. Both Leon and Augustine listened to me, without interruption, which is a rare quality with sales people. More

Pleasant Experience 2016 Accord I had an enjoyable recent experience in getting into a 2016 Accord and Aaron Knight was a big reason why. He was personable, relatable and friendly fr I had an enjoyable recent experience in getting into a 2016 Accord and Aaron Knight was a big reason why. He was personable, relatable and friendly from the outset. But that's not what separated him, as the folks at McCarthy Chevrolet were friendly also. Aaron understood this was a big decision and didn't pressure me to buy on the spot. He understood that I was also considering a Chevy Malibu and even suggested I test drive the Malibu at McCarthy. Aaron's approach to customer service is refreshing and unlike other visits I encountered. The employees at McCarthy, for instance, were nice but I felt the normal dealership pressure to buy on the spot to get the best deal. It felt rehearsed, forced and like I was just another number in their line. Aaron actually encouraged me to sleep on it and give it some thought, which was also unique and appreciated. If more dealerships had employees like Aaron, they would not have such blood-thirsty reputations. Aaron made sure I made this important purchase when the time was right for me and I am grateful to his service. He has the unique ability to relate to YOUR car-buying needs, as opposed to strictly the needs of the dealership. Turns out I love the new 2016 Accord. It's more sporty, luxurious and technology-driven than previous models. The dual displays on the dashboard are super slick. Apple integration is perfect for the iPhone. Great car overall. And great service overall from Aaron! More

Ancona Experience We just bought our second CR-V from Frank Ancona Honda. Our first experience was painless, so we wanted to return to the same dealership for our recen We just bought our second CR-V from Frank Ancona Honda. Our first experience was painless, so we wanted to return to the same dealership for our recent purchase. Auggie Lee was our sales person. He was great to work with - no pressure, very knowledgeable and has a wonderful sense of humor. Auggie even told us, if we have any questions about the vehicle, to stop by or call any time! All others we came in contact with at the dealership were very friendly. We know, from experience with our first CR-V, that the service department personnel are all great people, too. More

Great sales! Auggie made my car buying experience seamless, he walked me through every part of the process and he was very friendly, funny and trustworthy. I will Auggie made my car buying experience seamless, he walked me through every part of the process and he was very friendly, funny and trustworthy. I will recommend this dealership! More

Great Experience John Miller was our sales person, and he was great to work with. Overall the entire staff at Frank Ancona was very accommodating, and did a wonderful John Miller was our sales person, and he was great to work with. Overall the entire staff at Frank Ancona was very accommodating, and did a wonderful job of making sure our needs were attended to. I highly recommend to those exploring the purchase of a Honda. Thank you! More

Amazing The first time I arrived de dealer and meet Lynn, He make us that was the correct place where we can get what we are looking !m, And yes, we back two The first time I arrived de dealer and meet Lynn, He make us that was the correct place where we can get what we are looking !m, And yes, we back two days later and got the CR V! Thank Lynn! More

Great service I went to Frank Ancona to look at cars. Karen Judt was so knowledgeable, patient and kind. She took so much time out of her day to spend time with me I went to Frank Ancona to look at cars. Karen Judt was so knowledgeable, patient and kind. She took so much time out of her day to spend time with me and help me make an informed decision. She is wonderful! Everyone I have ever interacted with in the service department at Frank Ancona is great as well. More

Great car buying experience! My husband and I cant say enough good things about buying a car from Frank Ancona. Our salesman, Todd, was very friendly and professional and took his My husband and I cant say enough good things about buying a car from Frank Ancona. Our salesman, Todd, was very friendly and professional and took his time answering all of our questions. He got us a great price on our new car as well as a great offer on our trade in. From start to finish he made the car buying experience a pleasant one! Thanks Todd & Frank Ancona! More

Good customer service We went to the dealership to view a specific car, but it was sold when we arrived. However, Patrick showed us a comparable vehicle, in the same price We went to the dealership to view a specific car, but it was sold when we arrived. However, Patrick showed us a comparable vehicle, in the same price point with similar features that fit our needs. Together with Patrick, they were able to work with us to meet our specifications and keep us within budget. More

Sales person experience in showroom during service wait. Met Aaron while casually looking in showroom and had some questions, so receptionist introduced me to him. Impeccable appearance with calm,confident, Met Aaron while casually looking in showroom and had some questions, so receptionist introduced me to him. Impeccable appearance with calm,confident, mature manner; engaging smile and connecting easily and sincerely in conversation. Answered my questions clearly, pointedly and often anticipatorily.(CRV vs HRV). Introduced me to the HRV and demonstrated new features; blind spot mirror,seat configuration especially for cargo capacity,etc. Encouraged a very hesitant me to take a test drive and was tutorial, reassuring and fun. Explained and calculated financial options and appraised my car for trade-in value. Treated as a valued customer with courtesy, respect, and patience. Great experience! Aaron is an exemplary representative for your company. V.Dohrmann More