Honda of Princeton

Great service Bought a 2009 Honda CR-V from Honda of Princeton. The salesman worked with me for best price. There was never any pressure. I highly recommend Honda o Bought a 2009 Honda CR-V from Honda of Princeton. The salesman worked with me for best price. There was never any pressure. I highly recommend Honda of Princeton for used and new and Rob Hayes for your salesman. I posted my satisfaction on my Facebook page and 6 friends shared their positive experiences with Honda of Princeton. My salesman, Rob Hayes, was the best. More

Great Deal Rob was a pleasure to work with, he answered all my questions and helped with test drive, and I got a great deal without having to haggle.. Rob was a pleasure to work with, he answered all my questions and helped with test drive, and I got a great deal without having to haggle.. More

Rob was helpful, knowledgeable and patient with my questions Rob was helpful, knowledgeable and very patient with my questions. When I expressed feeling overwhelmed trying to process all the info regarding the b Rob was helpful, knowledgeable and very patient with my questions. When I expressed feeling overwhelmed trying to process all the info regarding the blue tooth functions he suggested I concentrate on the basics and come back another day (which I did) for my blue tooth lesson More

Great Experience All Arround Rob was excellent. I was shown exactly the model I wanted based on internet research and matching bids. He did not try to sell me options I did not ne Rob was excellent. I was shown exactly the model I wanted based on internet research and matching bids. He did not try to sell me options I did not need. He thoroughly explained every minor detail and was quite clear on what this dealership can and cannot do without promising on items he couldn't deliver just to get my business. He was honest and upfront. Overall a great car buying experience without any hassles or price haggling. He was able to get the model I wanted and for the price I was willing to pay. Highly recommended. More

Joe Bruno a five-star professional My wife and I have been loyal customers of Honda of Princeton for over ten years. I recently purchased a 2016 CR-V Touring, which, incidentally, I lov My wife and I have been loyal customers of Honda of Princeton for over ten years. I recently purchased a 2016 CR-V Touring, which, incidentally, I love! A problem arose with respect to the finance agreement. Joe Bruno steered things to an excellent resolution, and he did so with attention and respect. Mistakes can happen in this crazy world. What matters to me is how we handle them. Honda of Princeton has shown itself once again to be a dealership worthy of trust. Thank you! More

Smooth buying experience Was referred to the dealer while was helping out my buddy to find a car. So I have the full right to leave a review as I was a participant in the deal Was referred to the dealer while was helping out my buddy to find a car. So I have the full right to leave a review as I was a participant in the deal from the very beginning. We had a tough task to look for a car under $15K and by saying $15K I mean that this was the leave-the-lot price, with all the dealer, DMV etc. fees included. And this was the only dealer out of 15 or more we visited that had reasonable, close to real life fees and clear selling policy. Mike, our sales guy, was accommodating, very straightforward and overall great to deal with. So it took us less than 3 hours to come in, sign the papers and drive off the lot. More

Easy, fast and cheap I bought my 2012 honda there a few days ago from Mike Diaz. I can safely tell you it was my best car shopping experience thus far. I was shown exactly I bought my 2012 honda there a few days ago from Mike Diaz. I can safely tell you it was my best car shopping experience thus far. I was shown exactly what i wanted inside my price range. No dealer bull, he never tried to upsell me on something i couldnt afford, everything. that he said he did, and i was thoroughly explained every minor detail. With all that said it was a very pleasant experience shopping for a car there, recommend to everyone. thanks More

Very Satisfied with Mike Diaz and Honda of Princeton This was my first Honda purchase, and I am very satisfied with the entire experience. In the past, I've found most car purchase experiences to be more This was my first Honda purchase, and I am very satisfied with the entire experience. In the past, I've found most car purchase experiences to be more than a little unpleasant. Not this time! I had a good idea of what vehicle I was looking for, and as soon as I met Mike Diaz, he did a thorough search to find all of the on-site vehicles that met my requirements. After driving four vehicles, Mike clearly explained the differences between the four of them and helped me narrow down the choices. He was very knowledgeable and responsive to all of my questions/concerns. Mike was quick to return phone calls and reply to text messages, and he was very helpful all-around. He encouraged me to take the chosen vehicle to my service station for an inspection, prior to purchase. Mike genuinely wanted to make sure that I purchased a vehicle that was right for me and that I would be very happy to own. Everyone I met there was very pleasant, and I would highly recommend Mike Diaz and Honda of Princeton to others. Thanks, Mike! More

my salesperson was the nicest and made you feel like he was doing his best to get us a good deal.Especially since we had a budget to work with plus he also knew eve was the nicest and made you feel like he was doing his best to get us a good deal.Especially since we had a budget to work with plus he also knew everything he was talking about the car warranty and knew all the details.Which is a very big plus we went to a few dealers before we came there and salespersons did not know prices on cars and did not have answers for me .Miguel is an asset to princeton honda and makes the experience more personall. Also his supervisor was also a very nice and professional and also helped out with asurrance in what we were buying. More

Extremely unsatisfied with the sales manager I stepped in to buy a Honda CRV. The price was discussed and agreed. I could not buy the car on that day. I called again the next day and asked if I c I stepped in to buy a Honda CRV. The price was discussed and agreed. I could not buy the car on that day. I called again the next day and asked if I can get the car for the same price. He said the prices have been increased and gave a new price. They followed up with me few times and persuaded me to check if I am interested. Finally we both got agreed to the new increased price that they offered me. However when I went to buy the car, the sales manager added 2 more fees (dealer's package/upgrade) on top of the agreed upon price. He mentioned that since I did not buy the car on that day, I have to pay some additional fee even though I did not require those features. .I said it is not fair to offer something and then back out or add hidden charges. I spoke with his supervisor but looks like they support each other and do not hear to the genuine complaints and issues of the customers. I felt this is not a place for fair business. I asked the supervisor to take appropriate actions. But he was seeming to be reluctant and was advocating his employee. After I emphasized on the fact that he should look into the mater, he said he will advise his employee. I do not think he was willing to listen what my concerns were and not sure what actions he will take. What is the point of having a management hierarchy where you cannot win customer trust !! More